Documents » tracks history of telephone encounters with patients clinicians insurers etc.
Abstract: In the fiscal year 2000-01, Ramco transformed from a predominantly core ERP provider to a complete solutions company with a broader portfolio of products (e.g., ERP, EAM, HRMS,
etc.) and services (e.g., network solutions, network security, modeling and simulations,
etc.).
PubDate: 12/17/2001
Abstract: Electronic health records can provide many benefits for patients and health care providers and insurers. Health care technology managers should have a strategic technical background to make informed decisions about integrating, partnering, or supporting personal health care record (PHR) solutions. Learn best practices on implementation, and how to leverage your existing health care technologies with new PHR platforms.
Abstract: With the number of vehicles worldwide expected to triple in the next few decades, the toll collection market will need to adapt to meet demand. Increasing traffic will make the use of conventional toll plazas unfeasible. Electronic toll collection (ETC) systems can help by supporting multilane, free-flow tolling that can be tailored to specific standards and processes. Find out what you need to know, before ETC passes you by.
Abstract: Novell’s new DirXML directory will use XML and LDAP to seamlessly manage legacy directories from an NDS platform. Get ready for the Acronym Wars.
Abstract: Sant Joan de Déu Hospital is one of the most important hospitals in Spain, and specializes in pediatrics and women’s medicine. Because of its status, it needed to find a way to automate its internal processes and develop a corporate portal for patients and health professionals. Since deploying a business process management (BPM) solution, Sant Joan has increased accessibility and created autonomy within its departments.
Abstract: Organizational growth can come in many forms. It can be sheer increases in number of employees, customers, patients, members or constituents; it can involve launching new products, or entering new geographies; it can simply be increasing transaction levels. Regardless of form, managing growth confidently means relying not only on an organization’s people, but also on its business systems.
Abstract: Release 2.4 of Active Voice’s Unity Unified Messaging solution has hit the streets touting software only support for Cisco’s Call Manager 3.01, unlimited usage of ViewMail® for Microsoft Outlook and a special agreement with Microsoft to allow telephone only users access to his/her inbox, without the need to purchase a Client Access License (CAL).
Abstract: The intranet was born from the marriage of two opposing business initiatives. The word processing department was cutting costs by eliminating the printed telephone directory and the information systems department was trying to find any reason for playing with HTML. Well, maybe not exactly, but not too far from the truth. What lies on the horizon for this collaboration technology?
Abstract: Copper Mountain debuts a Multi-mode Asymmetric Digital Subscriber Line (ADSL) line card. This line card will deliver voice and data service simultaneously over a standard plain old telephone service (POTS) line.
Abstract: Lucent's Octel unified messenger uses a text-to-speech conversion engine for transmitting e-mails over a standard telephone line.
Abstract: In today s uncertain economy, the need to cut costs remains a top priority for companies of all shapes and sizes. Switching to a voice over Internet protocol (VoIP) system can help you increase the flexibility and reliability of your communications systems—and lower your monthly spend on telephone services. In fact, VoIP can save you money in five different ways. Find out what they are.
Abstract: The days of telephone switchboard operators are long gone. In today's electronic age, through private branch exchange (PBX) technology, operators have been replaced with Internet protocols that automate the switchboard process. But how can you make the most of your modern phone system when you're not really sure how it works? Discover some tips and tricks that can help you understand—and optimize—your business phone setup.
Abstract: A business phone system is only as effective as its implementation. Despite its streamlined architecture, installing a voice over Internet protocol (VoIP) telephone system can present some challenges. The key to a successful rollout is a well-planned, phased approach. Following these 10 steps can help you lay the foundation for a system overhaul as well as streamline your business communications for many years to come.
Abstract: A global marketing information firm was conducting paper- and telephone-based employee exit surveys. However, its manual process was time-consuming and costly. There was also the challenge of obtaining honest, accurate data from the employees in a completely confidential manner. Thus, the firm needed to automate its manual employee exit survey process, and replace it with a web-based application.
Abstract: In the past, the growing pains of voice over Internet protocol (VoIP) centered on voice quality. However, VoIP solutions are now attractive alternatives to conventional analog voice and the public switched telephone network (PSTN). As real-world VoIP rollouts continue, however, new sets of challenges are emerging; in particular, businesses are encountering unanticipated problems as they deploy VoIP to remote locations.
Abstract: As most people understand it, voice over Internet protocol (VoIP) is telephone calling over the Internet. Thus, switching to VoIP seems to be a fairly straightforward proposition. If you put a VoIP-capable phone on each desk and plug it into your local area network (LAN), the call goes out your wide area network (WAN), and voilà—IP telephony, right? Wrong.
Abstract: Your organization, like most others, is probably searching for ways to improve the capabilities of its telephone system, or to replace it altogether. But given the variety of telephony options, failing to research your choices means you’re at risk of stumbling over some of the most common pitfalls in telephony solution choices. The result: an inappropriate—and expensive—telephony purchase.
Abstract: In order to support the requirements of voice deployments, next-generation networks must be capable of supporting a service equivalent to the existing public switched telephone network (PSTN), in terms of reliability. Furthermore, these networks must be capable of carrying voice services even under heavy load, while maintaining the integrity of the voice calls, under even the most extreme circumstances.
Abstract: With network operators facing eventual equipment obsolescence in their existing narrowband public switched telephone networks (PSTNs), the Multiservice Switching Forum (MSF) expects that end-to-end voice over Internet protocol (VoIP) solutions will necessarily replace PSTNs in the medium term. What are the primary issues that must be addressed to define a large-scale VoIP network capable of supporting full PSTN equivalence?