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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 suspending iv order


Sage 500 ERP for ETO Manufacturing Certification Report
Sage 500 ERP (formerly Sage ERP MAS 500) is TEC Certified for online evaluation of enterprise resource planning (ERP) for engineer-to-order (ETO) manufacturing

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Quote-to-Order (Q2O) Systems

Quote-to-order (Q2O) solutions (sometimes known as configure, price, and quote or CPQ) enable manufacturers to mobilize their mass customization initiatives. These systems can reduce time-consuming quoting and ordering processes, decrease unit costs, and lower sales costs. Q2O suites can further help enterprises increase sales effectiveness across all channels. These solutions help companies that sell complex products and services shift their focus to customer-facing sales and service issues. 

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Profitable-to-promise: The Next Step in the Evolution of Order Promising


Achieving both customer satisfaction and profitability is critical to the survival of your organization. Without customer satisfaction, the long-term prospects for your business are bleak. And without profitability, your business cannot exist. Profitable-to-promise (PTP) solutions allow you to determine the profitability of individual orders by integrating supply chain management (SCM) and customer relationship management (CRM) processes with your financial data.

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Junction Solutions (and Microsoft Dynamics AX) Selected for Dairy-specific Functionality


Sharp vertical functionality and expertise continue to be order winners in the enterprise software market, time and again. Junction Solutions, a provider of vertical market-specific on-premise and on-demand software applications and services, has announced that Upstate Niagara Cooperative, Inc., a food and beverage cooperative, will implement JunctionFB and Microsoft Dynamics AX 2012 to support

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Vendors Jostle and Profess Economic Stimulus Readiness - Part IV


Part I of this series analyzed the opportunities (as well as the related strings attached) stemming from the American Recovery and Reinvestment Act of 2009 (ARRA), a.k.a. the Economic Stimulus Plan. The inspiration came from my attendance of the Deltek Insight 2009 user conference last May, where Deltek decided to fill a market need and interest by convening a separate “track” that was entitled

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Optimizing the Lead-to-order Process


A superior lead-to-order (LTO) process is essential in today's environment of mass customization. Companies striving to build and maintain market share require an LTO process supported by robust IT and product configuration capabilities. Learn how optimizing your LTO process can help you implement a successful mass customization strategy, and how the benefits of an optimized LTO process relate to lean manufacturing.

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Demandware Gets Into Mainstream Order Management


Demandware, a cloud commerce solution provider, recently acquired the cloud-based order management solution provider Mainstreet Commerce. See how this acquisition will allow retailers to deliver faster and more rewarding omni-channel consumer experiences. Get the details in P.J.'s blog post.

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Jobscope


Established in 1980 and located in Greenville, South Carolina (US), Jobscope provides enterprise resource planning (ERP) solutions for order-driven manufacturing. The company's products have helped its clients address lead times, data integrity, and job costs.

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Beyond Traditional ERP: ERP Features and Functions for Engineer-to-order Manufacturers


Due to the complexity of engineer-to-order (ETO manufacturing, companies must move beyond the features typically offered by a traditional enterprise resource planning (ERP) implementation. Learn about the specific ERP features and functions that help ETO manufacturers reduce costs, shorten cycle times, and improve ordering while maintaining high quality, and discover the key steps to enhance an ETO ERP implementation.

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Infor ERP SyteLine CRM


Infor CRM for SyteLine is a web-based customer relationship management application that provides sales force automation, marketing, quote, order, and support management. Infor CRM is built specifically for mid-market manufacturers that need to manage the entire customer process from lead origination through order placement and customer service. With tight integrationto SyteLine, CRM provides a connection between front- and back-office. CRM streamlines sales and customer services processes, decreasing the cost of sales and cost to server.  

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Order Promising: Pre-Condition Your Enterprise for Operational Excellence


Simple questions often have complex answers. Whether they are speaking with you on the phone or placing an order on a Web storefront, your customers expect immediate gratification. They want to know when their order will ship the moment it is placed. How do you respond?

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PROMYS


PROMYS PSA includes modules for - CRM, opportunities, and quoting; - order fulfillment, purchasing, inventory, and invoicing; - project management, project assignments, time sheets and expenses; - service management, help desk, and support contracts; and - customer and subcontractor self-service portals. PROMYS service management functionality helps answer questions such as: - Why aren’t my field resources more billable? - Which active projects are in trouble against their cost budget? - Are my service contracts profitable? - Have I billed for everything and accounted for all costs? - Are we maximizing revenue and margin on all sales opportunities? PROMYS provides functionality for - help desk trouble tickets, color coding, and escalations; - resource calendar visibility into all resources and current availability; - automatic work order notifications and integration with Outlook calendars; - customer self-service portal, - resource forecasting by specific skill set and certifications; - tracking for service contacts, service levels, customer serial numbers, and third-party service agreements; and - tracking for labor utilization to reduce un-billable hours. As part of the PROMYS enterprise business software suite, the PROMYS CRM module links seamlessly with the order fulfillment, project management, service management, and help desk modules to track customer quotes, projects, assets, change orders, return material authorizations (RMAs), and returns affecting equipment under service contract. PROMYS also keeps track of block time accrual accounts, invoicing, and service contract renewal. More than effective PSA software, PROMYS provides the Web-based PSA functionality service organizations need to forecast resources effectively, deliver projects on time and on budget, respond quickly to customer service issues, and maximize service contract profitability.    

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Case Study: The Islander Group


The Islander Group generates over $18 million (USD) annually through its Web site, mail-order catalog, and warehouse operations. Seamless communication across the manufacture, supply, and distribution of its products is crucial to maintaining productivity, and profitability. But its business systems were no longer reliable or upgradable. Learn about the company’s requirements for a new system, and how PRONTO-Xi met them.

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Order Forecast Collaboration: Benefits for the Entire Demand Chain


When raw materials providers, manufacturers, and retailers work together to calculate future order needs, they can all act on the best information available. Successful order forecast collaboration requires all members to share risks if forecasts vary, and to discuss issues as they arise. Accurate order forecasts drive sales increases, inventory decreases, and better decisions. With so many benefits across the entire demand chain, shouldn’t you look into order forecast collaboration with your partners?

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