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Competency Management: the Compass for Strategic Talent Management
This white paper examines how to use a competency-based approach to build behaviors, skills, and knowledge. It explains how to integrate competencies into all

staff management  pivotal positions are always staffed with premier talent and that they have a credible bench of high potential candidates ready to succeed them. The problem is that simply having a talent management program is not enough. True, a good talent management system integrates recruitment, performance management, training, compensation and succession planning. And it can match all of these key areas to the business needs. Competencies enable the talent management initiative to drive change and to align that Read More
Staff Scheduling for the Health Care Industry
Staff Scheduling manages the scheduling of hospital employees, primarily nursing staff.
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Documents related to » staff management


Retained IT Staff: On e Size Doesn’t Fit All Models
Retaining good IT staff for clients is no easy task. They face issues regarding competitive rates, contracts, benefits, liabilities, and more. So how do

staff management  Staff Human Resources , Staff Management , Staff Policy . By Al Uretsky Managing Partner July 2009 Introduction Retaining good IT staff on behalf of a client organization is no simple task. They face issues with regards to competitive rates, contracts, benefits, environment, locations, safety, liabilities, quality, and more. So, how do organizations determine if they have the right model of retained staff? How much of a firm's IT should be outsourced vs. internal resources? What is the right level of Read More
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

staff management  solutions can also allow staff to rank problem resolutions so that agents share not only knowledge, but experience too. The application should do this by itself, leaving agents the ability to effortlessly help one another and maintain a relevant, highly fluid body of information. When the root causes of problems change daily (for example, if a particular service application is down versus an entire server being down), an agent can see that several other agents have used one solution within the last hour Read More
Technical Staff Management Systems for the Aviation Industry
In the airline industry, aircraft maintenance is an activity that has to be done throughout the day, so maintenance personnel must be available at all times

staff management  Staff Management Systems for the Aviation Industry Introduction In the airline industry, the every day activities of fleet maintenance can be divided into two large areas: scheduled maintenance (or major maintenance) and line maintenance. In scheduled maintenance, personnel management is not as complicated as in line maintenance. Traditionally, scheduled maintenance has a fixed number of days to perform maintenance activities, while line maintenance only has a few hours at night and often a few Read More
Alfanar HR Management
Alfanar IT, an information technology company operating in Saudi Arabia since 1995, introduces the alfanar human resources (HR) Management module for Microsoft

staff management  enables the HR department staff, without any programming capability, to identify, capture, maintain, and adjust employee information required from the application stage through to retirement, in both Arabic and English. See what it does. Read More
Workforce and Expense Management Supports Lean Manufacturing Initiatives: Applying Lean Manufacturing Initiatives to Workforce and Expense Management
Lean manufacturing initiatives and strategies can also be effectively applied toward a business’s largest controllable expense: its workforce. This paper

staff management  and Expense Management Supports Lean Manufacturing Initiatives: Applying Lean Manufacturing Initiatives to Workforce and Expense Management Lean manufacturing initiatives and strategies can also be effectively applied toward a business’s largest controllable expense: its workforce. This paper examines lean manufacturing workforce management initiatives, the opportunities and benefits they provide, and the enterprise applications available to manage and support them. Read More
Ultimus Adaptive BPM Suite 8.3 for Business Process Management Certification Report
Ultimus Adaptive BPM Suite 8.3 is TEC Certified for online evaluation of business process management (BPM) solutions in the Enterprise Resource Planning (ERP

staff management  Adaptive BPM Suite 8.3 for Business Process Management Certification Report Ultimus Adaptive BPM Suite 8.3 is TEC Certified for online evaluation of business process management (BPM) solutions in the Enterprise Resource Planning (ERP) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and Read More
The Channel Management Shuffle
Executives and middle management are constantly faced with determining policy, process, and technology around managing one or multiple channels. What is

staff management  Channel Management Shuffle Introduction We've all been there at one time or another, in a crowded place or driving while holding a cell phone to our ear in a tight embrace—and why? Because the automated attendant on the other end of the line can not quite make out our command to her (or him?) ... usually because of the tiniest bit of background noise or maybe she or he is just having a bad day ... whether it's trying to book a flight, find out the status of a flight, or check the status of an order Read More
LCMS Exposed! Understanding the Differences between Learning Management and Learning Content Management
The Cost of Learning—a Very Brief HistoryTraining (or learning) has always been viewed as a cost center (representing a cost of doing business similar to

staff management  includes solutions for training staff and further developing their career opportunities. Through e-learning, businesses can now reach many more people within their organization with a lot more content—for the same cost. It’s important to note, however, that while investments in e-learning do not reduce overall costs, they do allow these costs to be leveraged more efficiently across the organization. HR to LMS, LCMS, and Beyond Years ago, when an organization was put to the task of selecting software Read More
Make 'em Beg for It-How To Get Support for Electronic Document Management Systems and Electronic Records Management Systems
To successfully obtain the budget and organizational support for an electronic documentation management systems (EDMS) and electronic records management system

staff management  'em Beg for It-How To Get Support for Electronic Document Management Systems and Electronic Records Management Systems To successfully obtain the budget and organizational support for an electronic documentation management systems (EDMS) and electronic records management system (ERMS) project you need to know the pain points of all the departments in your organization. By asking the right questions of each department you’ll be able to develop your business case and create a persuasive analysis on Read More
How Integrated Facilities Management Software Automates Facilities Management
Computerized maintenance management system (CMMS). Enterprise asset management (EAM) system. Computer-aided facilities management (CAFM) system. Integrated

staff management  Integrated Facilities Management Software Automates Facilities Management Computerized maintenance management system (CMMS). Enterprise asset management (EAM) system. Computer-aided facilities management (CAFM) system. Integrated workplace management system (IWMS). Each type of facility management solution offers different functionalities and features, and one may be better than another for your company’s needs. Learn more about the differences and how an integrated solution is a “must have.” BEGI Read More
Risk Management with Investigation Process Design, Execution, and File Management: The BPS Server Concept
Client processes and risk control contextualization can be greatly improved through investigation process design, process execution, and file management issues.

staff management  Management with Investigation Process Design, Execution, and File Management: The BPS Server Concept Client processes and risk control contextualization can be greatly improved through investigation process design, process execution, and file management issues. Learn how BPS Server uses process templating concepts, separates fact management activities, and uses COSO centric mechanisms to accomplish this. This the second part to Risk, Risk Mitigation, and Functional Requirements in Dynamic Compliance Read More
EMC Documentum: A Brief on Its Content Management Offerings in 2012
The EMC Documentum family of products covers a range of content management, case management, and governance applications, and plays to current shifts across the

staff management  Documentum: A Brief on Its Content Management Offerings in 2012 The EMC Documentum family of products covers a range of content management, case management, and governance applications, and plays to current shifts across the information management landscape. In this report, TEC's director of knowledge services Josh Chalifour looks at the directions in which EMC is focusing its products and services, and how that relates to requirements you may have for your content management initiatives. Read More
Performance Management-What the Mid-market Can Learn from Large Enterprises
Performance management allows companies to align business activity with corporate objectives. This research examines the different levels of business

staff management  Management-What the Mid-market Can Learn from Large Enterprises Performance management allows companies to align business activity with corporate objectives. This research examines the different levels of business performance achieved by mid-market companies compared with larger firms, as well as the differences in strategy, capabilities, and technologies used. Key recommendations are drawn for mid-market businesses to increase the value they derive from performance management. Read More

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