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Field Service Management (FSM)
Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
 

 software as a service agreement


Software as a Service beyond Customer Relationship Management and Sales
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS). Vendors such as WebEx, Webcom

software as a service agreement  and even Salesforce.com 's software as a service (SaaS) initiatives, surveys conducted by renowned analyst houses suggest that the more widespread use of technology accessible services through a Web browser is not necessarily centered on customer relationship management (CRM) or sales force automation (SFA) solutions, which focus on sales leads and customer targeting. Rather the technology is being used to share information and collaborate. The fact is that most enterprises have thus far invested

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Field Service Management (FSM) RFI/RFP Template

Customer Engagement Management, Contract and Warranty Management, Work Order Management, Inventory, Logistics, and Parts Planning, Workforce Forecasting and Planning, Scheduling and Routing, In... Get this template

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Field Service Management (FSM)
Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...

Documents related to » software as a service agreement

Implement Consulting Group Partners with TEC, Bringing a Proven Software Selection Service to Scandinavia


Montreal, QC, January 20, 2011 – Implement Consulting Group (ICG), Scandinavia’s leading management and IT consultancy, has recently signed a preferred partner agreement with Technology Evaluation Centers (TEC), the impartial advocate for enterprise software buyers. This partnership furthers TEC’s global reach strategy to enhance software decision making through reputable consulting firms on a regional front.

software as a service agreement  in change management and software implementation. The consulting company, headquartered in Denmark, prides itself in constant innovation to support the fast and efficient implementation of strategic transformations for various businesses. As a TEC-preferred partner, ICG now adds state-of-the-art software decision support technology, extensive vendor capability knowledge, and a structured and objective software selection methodology to its core competences. Now companies in Denmark, Sweden, Norway and Read More

Service Level Agreements for Manufacturers and Software Vendors in the Supply Chain


Supply chains are very complex, as is discrete manufacturing and the software that addresses its needs. To ease the complexities, service level agreements are developed so that all parties involved remain on the same page and product delivery is facilitated.

software as a service agreement  manufacturer know what the software solution's capabilities are and if there is room for scalability. If scalability is an option as the manufacturer's business grows, the SLA will outline how this will be dealt with. An SLA can include multiple organizations within the supply chain so that goods flow easily throughout it. All parties' and key individuals' roles and responsibilities will be clearly defined so that production and movement of goods is quick and efficient. A final element that needs to be Read More

5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections


Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact, there are a number of common mistakes that organizations make. Failing to execute the selection process in an objective and structured fashion can be an expensive financial mistake—as well as a fatal hit to your professional reputation.

software as a service agreement  vendors or the newer software as a service (SaaS) solutions, third party products have been a frequently cited frustration source when it comes to implementation difficulties and production support. Seldom do the integration and coordination of third party products match their marketing hype. Using the requirements matrix format developed earlier it should be relatively easy to score the vendor’s responses and identify an initial fit. A scoring example is shown in the diagram on the previous page. By Read More

How to Choose a Service and Maintenance Application


If you’re not using a service and maintenance application, you may have reached the point where manual systems no longer support the pace of business. Where to start? You should know the five important questions to ask before implementing. The ten essential features to look for. How to prepare for product demonstrations. And the five most common mistakes people make.

software as a service agreement  By interviewing as many software resellers as possible in advance, you can avoid wasting time viewing lengthy, irrelevant demonstrations. Get to know the software manufacturer Are you familiar with the company that makes the software? Are they a respected name in the software industry? How long have they been in the business? What is their vision for the future for their products and for the company? These are just some of the questions about the manufacturer you want to address when evaluating service Read More

Digital E-commerce: The Difference between Selling a Product and Selling a Perpetual Customer Relationship


Selling digital content, goods, and services is different from traditional retail physical goods e-commerce—or at least it should be, if the objective is to maximize reach and revenue and to drive a rich, ongoing relationship with your customers and high satisfaction. This new approach to customer relationships, enabled only by the unique nature of digital offerings, brings a profound change in the commerce process and requirements for your commerce platform. Learn more about choosing a technical strategy that anticipates these changes and supports limitless innovation.

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Brewing Up a Better Schedule for a Product with Many Variables


For the coffee producer Mother Parkers, scheduling coffee production across two plants was an ever-increasing challenge. Mother Parkers decided to take proactive steps toward consolidating its day-to-day scheduling data by engaging Supply Chain Consultants (SCC) to help. SCC applied its scheduling algorithms to improve schedule attainment, visibility, and stability—exactly what Mother Parkers needed.

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Ross Systems - A Bright Spot On A Difficult Enterprise Application Landscape


Ross is among a very small group of vendors who have decided to build product exclusively for the process market. The resultant financial success should buy it time to address its lack of SCM/SCP, e-collaboration, and CRM products.

software as a service agreement  Only two other ERP software vendors, SAP and PeopleSoft have had the kind of results that Ross has posted. Oracle 's streak of profitable quarters have been somewhat tempered by a significant downturn in applications license revenue. There are indications that Baan , another example of the comeback success, might have also posted five consecutive quarters. These cannot be confirmed though, as its parent Invensys does not report Baan's separate results. Figure 1: In addition to the financial results Read More

Baan E-Commerce: a Wing, a Prayer & a Single Platform


Baan hopes e-Enterprise will put them on the e-commerce map.

software as a service agreement  E-Commerce: a Wing, a Prayer & a Single Platform Product Background Recent industry estimates target the Business to Business e-commerce market to reach $1.3 trillion by the year 2003. Enterprise Resource Planning companies, like SAP, J.D. Edwards, and PeopleSoft are rushing to establish a foothold in this expanding market through the creation of e-business applications. These e applications are leveraging the Internet to connect suppliers, business partners, and customers in an effort to streamline Read More

S7 Software




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Global Trade Hits Home at MegaResistCap-Part II: A Little Knowledge Goes a Long Way


When we left Jim, it was 7 pm, Sunday night. Jim, director of IT at MegaResistCap, had received a message from his CIO. The company’s legal counsel wanted to know if their systems were able to support the company operating as a “deemed exporter.” (See Part I of this series.) Jim knew he needed to work his magic and offer a solution or at least a direction to management—that’s why they paid him

software as a service agreement  global trade management (GTM) software functionality. His ERP vendor did provide for some functionality such as Restricted Party Screening, Product Classification, and Export Docs, but this was an additional module that wasn’t included in the original purchase. It was now 10 pm and time for another cup of coffee. Jim didn’t have specific solutions, but what he did know by now was that full compliance to BIS regulations required extensions of the ERP solution’s supply chain management (SCM) Read More

Absolute Software


Absolute Software provides services and technology for the security and management of mobile computers, smartphones, and netbooks.

software as a service agreement  Software Absolute Software provides services and technology for the security and management of mobile computers, smartphones, and netbooks. Read More

We Are All IT Users Now: Managed Service Providers, Software as a Service, and the Management of Remote Devices


The network of devices used for information, security, and daily transactions is now ubiquitous, and everyone now relies on it even if they don’t acknowledge it. But network failure can cause widespread disruption, unhappy customers, unproductive employees, and lost business. Ensuring network availability, security, and efficiency is a job for experts who need powerful tools to carry out these tasks. Learn more.

software as a service agreement  Now: Managed Service Providers, Software as a Service, and the Management of Remote Devices The network of devices used for information, security, and daily transactions is now ubiquitous, and everyone now relies on it even if they don’t acknowledge it. But network failure can cause widespread disruption, unhappy customers, unproductive employees, and lost business. Ensuring network availability, security, and efficiency is a job for experts who need powerful tools to carry out these tasks. Learn more. Read More

The ROI of a New Learning Management System (LMS): How to Construct a Successful Business Case


In today’s fast-changing world, the learning management system (LMS) has become mission critical to organizations that are trying to keep employees up to date on everything from the latest technologies and regulatory requirements, to industry certifications, best practices plus job-specific and leadership skills. Download this white paper to learn how to construct the business case to justify the purchase of an LMS.

software as a service agreement  LMS, learning management system, learning software, learning management, learning system, employee learning Read More

BQE Software


BQE Software, Inc.

software as a service agreement  Software BQE Software, Inc. Read More