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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 social workvolunteer services


The Social Workplace: Using Social Networks to Boost Learning, Collaboration, and Success
Some of the best experts in the business are your long-time employees, top performers, and innovators. Unlock their expertise and the impact could be dramatic

social workvolunteer services  Social Workplace: Using Social Networks to Boost Learning, Collaboration, and Success Plateau delivers a best-of-breed talent management solution with deep functionality for learning management, performance management, compensation management and career and succession planning. This allows organizations to take a unified approach to develop, manage, reward and optimize their talent. Source: Plateau Systems Resources Related to The Social Workplace: Using Social Networks to Boost Learning,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

PPM for Professional Services Automation

A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline and track resources, projects, portfolios, revenues, and the costs of professional services organizations (PSOs), which provide billable services to their clients. Consequently, PPM for PSA provides both the high-level monitoring of project portfolios as business investments and automates the project-specific functionality of time, billing, expense reporting, opportunity management, and resource management, linking back office functionality with the PSO’s portfolio of projects. 

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Harnessing The Social Web To Deepen Customer Intimacy: Selecting A Social Enterprise Strategy That’s Right For You


The social Web is revolutionizing how customers interact with each other and with businesses. At the heart of this transformation is a power shift in which customers own the conversation. Direct marketing is no longer the main influence on purchasing decisions; crowd intelligence is increasingly driving customer opinion. Discover a social enterprise strategy that can help your company achieve a favorable business outcome.

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A More Social IBM (for Enterprises, at Least)


On November 8, 2010, IBM announced its Global Business Services initiative to help companies address their social networking initiatives and issues, and use social network technologies and strategies.An important part of this announcement was the unveiling of IBM Lotus Connections 3.0, an application that provides tools for social networking and collaboration: forums, blogs, and social

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Open letter to companies planning on using Social CRM


If you have decided to use social customer relationship management (SCRM) to sell your products or services, you should be ready to adapt to what your customers consider SCRM to be, not vice versa. As I mentioned in my post Social CRM is Dead, Long Live Social Media Flavored CRM, I see the “social” in SCRM as being related to human welfare and not only to social media. Therefore, SCRM should

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Deltek Goes Social with Kona Business


Deltek, the leading global provider of enterprise software and information solutions for professional services firms and government contractors, has been talking for some time about its up-and-coming social networking product Kona. During its beta and/or preview phase throughout 2012 and later, the product was rolled out internally at Deltek (see blog post), and since then its free version has

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2013 TEC Market Report: Social Business Platforms


What do you get when social networking and business collide? According to CRM analyst Raluca Druta, you get an explosion of new ways to collaborate and innovate. Emerging social technology tools are inspiring software vendors to design social business platforms that are changing the way companies manage employees, develop products, and interact with customers. Download this report for an overview of the business need for social business platforms and a look at several software vendors who are innovating in this space.

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Social Customer Suite


Lithium’s Social Customer Suite powers customer experiences, helping companies to build brand nations and online communities of customers.  

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From Sentiment to Insight-How Social Networking Can Support Engaged, Customer-Centric Retailing


The advent of social networking sites can help shed light into the dynamics of customer demand. Retailers can choose to tap into consumer sentiment as expressed on social media networks and get personal with the right customers through the use of sophisticated technology to turn “unstructured” sentiment into usable data that can then be meshed with other internal information to create business insights. Find out how.

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Top 7 Reasons Services Organizations Need ERP


Services organizations require specialized software to help them overcome business challenges unique to this industry sector. An ERP for services solution enables better decision making and ultimately gives these organizations a competitive edge by harnessing their most valuable asset: knowledge. Find out the key business challenges these organizations need their software to address.

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Radcliffe Advisory Services Ltd


Radcliffe Advisory Services is a company that advises on master data management (MDM) and Big Data, particularly in combination with related topics such as customer relationship management (CRM), data governance, and social networking.

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Professional Services


While an electronic data interchange (EDI) initiative improves supply chain communication and speeds up the exchange of goods and services, it is a complicated undertaking. To get started, learn how Inovis Professional Services array of consulting and training offerings, including assessments and technology planning, can help you implement mission-critical integrated solutions efficiently and cost-effectively.

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