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Social ERP Emerges—A Deep Dive into Oracle Social Network
In this report, TEC Senior ERP Analyst Ted Rohm continues his in-depth look at social enterprise resource planning (ERP) solutions. Download the report and get

social workoccupations  Deep Dive into Oracle Social Network In this report, TEC Senior ERP Analyst Ted Rohm continues his in-depth look at social enterprise resource planning (ERP) solutions. Download the report and get the details on the Oracle Social Network, Oracle’s enterprise social collaboration tool, and how it fits within the Oracle Social Cloud suite of products. Read More
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » social workoccupations


Sitecore Announces Social Starter Kit and Social Connected
During the Sitecore Symposium North America, Sitecore presented two new applications aimed at marketers interested in integrating customer engagement management

social workoccupations  Announces Social Starter Kit and Social Connected During the Sitecore Symposium North America,  Sitecore presented two new applications  aimed at marketers interested in integrating customer engagement management with website content management (WCM). Social Starter Kit combines online communities delivered by Telligent  with Sitecore's customer engagement platform and WCM. This addresses a challenge that marketing professionals are facing because, as a rule, they are using separate software Read More
CRM and Social Networking: Engaging the Social Customer


social workoccupations  and Social Networking: Engaging the Social Customer Read More
The Seven Cs of Social Learning: How Social Learning Technologies Can Meet Today’s Business Challenges
Social learning can be classified as any type of learning where a person learns vicariously through observations of, or interactions with, others. Useful social

social workoccupations  Seven Cs of Social Learning: How Social Learning Technologies Can Meet Today’s Business Challenges Social learning can be classified as any type of learning where a person learns vicariously through observations of, or interactions with, others. Useful social technologies enable providers and users to navigate what is now called the “seven Cs”: content, consumption, contribution, conversation, collaboration, connections, and control, while remaining meaningful to the workflow of the business. Read More
Social CRM is Dead, Long Live Social Media Flavored CRM
Customer relationship management (CRM) is not and cannot really be social, since social means “of, relating to, or occupied with matters affecting human welfare

social workoccupations  is Dead, Long Live Social Media Flavored CRM Customer relationship management (CRM) is not and cannot really be social, since social means “ of, relating to, or occupied with matters affecting human welfare ” (definition taken from The Free Dictionary ). In my opinion, CRM does not really affect human welfare, since it brings advantages only to its users and to the customers of the companies using it. In this blog post, I will explain why CRM is not social and why social CRM (SCRM) is nothing more Read More
Kronos Workforce Central Going Social
At KronosWorks 2013 Kronos unveiled the Kronos Workforce Central 7.0.2 suite, slated for release at the end of 2013. It will give employees and managers a forum

social workoccupations  Workforce Central Going Social At KronosWorks 2013 Kronos unveiled the Kronos Workforce Central 7.0.2 suite , slated for release at the end of 2013. It will give employees and managers a forum to collaborate and build consensus, motivate and recognize employees (including gamification and rewards for sharing best practices), onboard and train employees (via sharing documents, images, and videos), and prevent potentially costly disruptions to operations. By integrating popular enterprise social Read More
RIM Gets the Gist (of Social Media)
The recent acquisition of Gist by BlackBerry developer Research In Motion (RIM) prompted this TEC water cooler information session between TEC's Managing Editor

social workoccupations  Gets the Gist (of Social Media) The recent acquisition of Gist by BlackBerry developer Research In Motion (RIM) prompted this TEC water cooler information session between TEC's Managing Editor Dave Clark and CRM analyst Gabriel Gheorghiu: DC : OK, even I’ve heard of RIM. What’s Gist? GG : The idea behind Gist was essentially to extend the inbox to the Internet and social world by putting together all contacts from different sources (Outlook, Gmail, Twitter, Facebook, etc.) and managing them from a Read More
Using Social Media Tools for Recruiting Talent
Boy, we have come a long way in the search for talent. Long gone are the days where company’s would place an advertisement in the classified ad section of their

social workoccupations  Social Media Tools for Recruiting Talent Boy, we have come a long way in the search for talent. Long gone are the days where company’s would place an advertisement in the classified ad section of their local newspaper’s and wait for the perfect candidate to call and request an interview—although some organizations today feel this is still a very effective recruiting method and often use it in conjunction with other channels. Today, it’s more about what I like to call “cyber Read More
On-site Social for Online Commerce
The white paper presents a set of core principles to guide online retailers through the integration of their online stores with popular social networks in a way

social workoccupations  site Social for Online Commerce The white paper presents a set of core principles to guide online retailers through the integration of their online stores with popular social networks in a way that can increase the value of social initiatives and deliver measurable results. It also shows new ways merchants can use social shopping on their online stores to deepen relationships with their customers. Read More
SAP Launches Real-time Social Insights
Analytics are especially important in social enterprise applications. Most companies are trying to leverage almost every technology available in the market, but

social workoccupations  Launches Real-time Social Insights Analytics are especially important in social enterprise applications. Most companies are trying to leverage almost every technology available in the market, but they still have no idea about what is effective and what is a waste of time. To that end, at the recently held CRM Evolution event, SAP   launched its Social Contact Intelligence analytic application , which can be used to unlock information (real-time sentiment and contact insights) from a company’s Read More
Mzinga's OmniSocial Engaged Continues the Social Business Platform Series
Mzinga has announced the release of OmniSocial Engaged—a social business platform that envisions fruitful interactions between organizations and their clients

social workoccupations  OmniSocial Engaged Continues the Social Business Platform Series Mzinga has announced the release of OmniSocial Engaged—a social business platform that envisions fruitful interactions between organizations and their clients. The platform proposes several tools meant to drive website traffic, amplify customer and buyer loyalty, and increase customer satisfaction. For instance, OmniSocial Engaged allows businesses to design customized 'social ecosystems' to reflect their customers' needs and profiles. Read More
Open letter to companies planning on using Social CRM
If you have decided to use social customer relationship management (SCRM) to sell your products or services, you should be ready to adapt to what your customers

social workoccupations  companies planning on using Social CRM If you have decided to use social customer relationship management (SCRM) to sell your products or services, you should be ready to adapt to what your customers consider SCRM to be, not vice versa. As I mentioned in my post Social CRM is Dead, Long Live Social Media Flavored CRM , I see the “social” in SCRM as being related to human welfare and not only to social media. Therefore, SCRM should not only allow me to use social media when interacting with companies Read More
Social Engineering Can Thwart the Best Laid Security Plans
There are a lot of different social engineering techniques, but they all have the same basic idea. The trick behind social engineering is to get the user to

social workoccupations  like to talk about social engineering. Perhaps they don't view it as a credible threat, or maybe they have a hard time accepting the idea that all of their hard work and countless hours spent securing the network could be so easily undone by the act of an end user answering an innocent question. What ever the reason, social engineering is a very real threat that needs to be addressed. There are a lot of different social engineering techniques, but they all have the same basic idea. The trick behind Read More
Can a Virtual Vuvuzela Help Make Your Voice Heard in the Social Media Universe?
It’s a really noisy world we’re living in, and the social media universe is no exception. Even with the tightest security settings and minimal online presence

social workoccupations  Voice Heard in the Social Media Universe? It’s a really noisy world we’re living in, and the social media universe is no exception. Even with the tightest security settings and minimal online presence/popularity, you are still subject to advertising, invites, recommendations, requests, etc., most of which are not very useful to you. And things will only get worse: Twitter will start selling followers , Facebook launched Facebook Marketing Solutions to help brands and companies promote their products a Read More

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