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Nimble Releases New Social CRM Platform
Yesterday Nimble released the public beta of its social CRM platform at the Demo Spring 2011 event. In a future blog post, I will share my thoughts on the

social workindustry outlook 2011  Releases New Social CRM Platform Yesterday Nimble released the public beta of its social CRM platform at the Demo Spring 2011 event. In a future blog post, I will share my thoughts on the platform after trying the beta release, which is by the way open for invites. I had the pleasure of speaking with Jon Ferrara (Nimble’s founder and CEO) a while ago, and I wanted you to get some idea of who he is and some of his thoughts, in order to understand the idea behind Nimble and its plans for the future. Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » social workindustry outlook 2011


BigIdeas 2011: Of BigMachines’ Quantum Leap - Part 1


social workindustry outlook 2011  via search engines’ and social media recommendations) and as a dedicated personalized portal for known (loyal) repeat customers with all of the customer’s preferences known and preloaded based upon login authentication. The e-commerce module typically features standard catalog items, but it is possible to combine these with more complex configured products including accompanying services and contractual terms. BigMachines 12 will introduce the aforementioned commerce rules hiding and uncovering Read More...
Maximizer CRM Version 12 Gets TEC Certified
Headquartered in Vancouver, BC (Canada), with worldwide offices and business partners, privately owned Maximizer Software delivers customer relationship

social workindustry outlook 2011  iPhone, iPad, and more) social networking (LinkedIn integration) hyperlink abilities drag and drop ability to undo searches (to return to previous view) dashboards campaign module quota management Outlook integration/sync re-written grid control (allowing for better performance when loading lists) address book tab features (user-defined fields, documents, an social networking) Address Book on Maximizer CRM Web Access Version 12 One thing I noted with the Web version of Maximizer CRM 12 was that the Web Read More...
RIM Gets the Gist (of Social Media)
The recent acquisition of Gist by BlackBerry developer Research In Motion (RIM) prompted this TEC water cooler information session between TEC's Managing Editor

social workindustry outlook 2011  Gets the Gist (of Social Media) The recent acquisition of Gist by BlackBerry developer Research In Motion (RIM) prompted this TEC water cooler information session between TEC's Managing Editor Dave Clark and CRM analyst Gabriel Gheorghiu: DC : OK, even I’ve heard of RIM. What’s Gist? GG : The idea behind Gist was essentially to extend the inbox to the Internet and social world by putting together all contacts from different sources (Outlook, Gmail, Twitter, Facebook, etc.) and managing them from a Read More...
The Lesser-Known (Social) Facts about Microsoft Dynamics CRM
With the continued success of Microsoft Dynamics CRM, one wonders how the company can continue to provide innovative products and dominate the CRM market? TEC

social workindustry outlook 2011  making Microsoft Dynamics CRM social in terms of collaboration and crowdsourcing (to listen to their customers). The vendor admits that salesforce.com might have sucked the air out of the social CRM room with its Salesforce Chatter and “Social Enterprise” themes (see TEC’s blog post ). If anything, Microsoft believes to be ahead of the game with its Office 365 integration capabilities (Chatter is not yet in the unified communications [UC] game). Another revelation was in regard to the product’s Read More...
2011 ERP Buyer's Guide for Medium and Large Manufacturers
2011 ERP Buyer's Guide for Medium and Large Manufacturers Your PDF copy of TEC's new ERP Buyer's Guide for Medium and Large Manufacturers is now av...

social workindustry outlook 2011  2011 erp buyer guide medium large manufacturers,erp,buyer,guide,medium,large,manufacturers,erp buyer guide medium large manufacturers,2011 buyer guide medium large manufacturers,2011 erp guide medium large manufacturers,2011 erp buyer medium large manufacturers. Read More...
Social ERP Emerges, Transforms the Way People Work (Part 1)
It is no secret that social networks and media—Facebook, Twitter, LinkedIn, Wikipedia, etc.—are having a huge impact on all aspects of people’s lives

social workindustry outlook 2011  is no secret that social networks and media—Facebook, Twitter, LinkedIn, Wikipedia, etc.—are having a huge impact on all aspects of people’s lives. Enterprise resource planning (ERP) systems are not immune to the tide of social media changes that are sweeping across the technology landscape. All the large ERP solution providers have made or are making large investments to keep up with the social revolution that is sweeping across the industry. The incorporation of social media capabilities within Read More...
Social CRM: Customer Relationship Management in the Age of the Socially-empowered Customer
Most of your customers and prospects expect you to be involved in social media@and they’ll be more likely to do business with you if you are. So how do you

social workindustry outlook 2011  relationship management (CRM) (Wikipedia) Social CRM: Customer Relationship Management in the Age of the Socially-Empowered Customer Customer relationship management (CRM) is also known as : Customer Intelligence , Customer Service , Consumer Relationship System , Business Intelligence , Enterprise Relationship Management , Employee Experience Management , Customer Experience , Consumer Relationship System , Customer Experience Management , Service System , Relationship Management , Customer Experience Read More...
2011 Buyer's Guide to Accounting and Financial Software
Learn more about theadvantages of the new generation of finance and accounting systems in The 2011 Buyer's Guide to Accounting and Financial Software...

social workindustry outlook 2011  2011 buyer guide accounting financial software,buyer,guide,accounting,financial,software,buyer guide accounting financial software,2011 guide accounting financial software,2011 buyer accounting financial software,2011 buyer guide financial software. Read More...
Improving Customer Engagement with Social CRM
In a previous post I discussed how the social revolution impacted customer relationship management (CRM) and underlined that while processes designed to derive

social workindustry outlook 2011  Customer Engagement with Social CRM In a  previous pos t I discussed how the social revolution impacted customer relationship management (CRM) and underlined that while processes designed to derive value in CRM remain valid, they are far from being sufficient in the context of social CRM (SCRM). Yet most organizations need structure to conduct their activities. As far as CRM is concerned, the social aspect has brought to the surface what already existed but had been dodged by businesses, for a Read More...
Financial Forecasting and Planning Summit, London UK, June 2-3, 2011
Financial Forecasting and Planning Summit, London UK, June 2-3, 2011. If you're interested in learning about the latest innovations in financial pl...

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11th Vendor Shootout for ERP: Aug, 2011, Boston MA, USA - Vendors Lining Up
Vendors Lining Up:The 11th Vendor Shootout for ERP. Boston, Massachusetts, USA. August 11-12, 2011.

social workindustry outlook 2011  11th vendor shootout erp aug 2011 boston usa vendors lining,11th,vendor,shootout,erp,aug,boston,usa,vendors,lining,vendor shootout erp aug 2011 boston usa vendors lining,11th shootout erp aug 2011 boston usa vendors lining,11th vendor erp aug 2011 boston usa vendors lining,11th vendor shootout aug 2011 boston usa vendors lining. Read More...
Social Media and Customer Experience Feedback
Twitter, Facebook, LinkedIn, and blogs are just a few Internet services that make up the new growing digital world called social media. Many companies have seen

social workindustry outlook 2011  Technologies Resources Related to Social Media and Customer Experience Feedback : Social Media (Wikipedia) Customer Experience (Wikipedia) Social Media and Customer Experience Feedback Social Media is also known as : Social Media Applications , Social Media Articles , Social Media Basics , Social Media Brands , Social Media Business , Social Media Communication , Social Media Community , Social Media Company , Social Media Consultants , Social Media Consulting , Social Media Content , Social Media Data , Read More...
Nimble Advances Its CRM Solution with Outlook Integration, ActiveCampaign, and QuoteRoller
Nimble has made available three new apps on the Nimble Apps Marketplace: Microsoft Outlook, ActiveCampaign, and QuoteRoller. With the Microsoft Outlook app from

social workindustry outlook 2011  users can access Nimble's social contact profiles from within Outlook. ActiveCampaign offers marketers customizable e-mail templates, social media access, marketing automation, and reporting and analytics tools. QuoteRoller has been designed to help users recycle information that is typically needed for proposal generation. Known for its flexibility, Nimble continues to focus on developing its solution modularly, through integration with platform-specific apps. Jon Ferrara, Nimbles's chief executive Read More...

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