Home
 > search for

Featured Documents related to »  social workindustry expert


Applying the Power of Social Networks to Customer Relationship Management
Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement. Social networks, podcasts, blogs, and

social workindustry expert  the Power of Social Networks to Customer Relationship Management The era of managing your customer with a traditional customer relationship management (CRM) process is rapidly coming to an end. CRM is undergoing a revolutionary transformation, changing from a customer management model to one of customer engagement, and Web 2.0 technology is at the heart of this change. Social networks, podcasts, blogs, and wikis are enabling customers to become advocates rather than simply targets, giving them the Read More

Process Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as...
Start evaluating software now
Country:
 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » social workindustry expert


Social Networks: How They're Turning CRM Upside Down
Social networking has collided with customer relationship management, and it's turning the relationship between businesses and their customers upside down

social workindustry expert  Turning CRM Upside Down Social networking has collided with customer relationship management (CRM), and it's turning the relationship between businesses and their customers upside down. No longer are businesses simply tracking customer buying habits and attitudes through the use of surveys, focus groups, and traditional CRM solutions. Today, businesses are using social networking sites like Facebook and MySpace, or developing their own social networks—as is the case with Procter & Gamble—to create org Read More
AEC Industry Insights: Expert Insights into the Solutions Successful AEC Firms Use to Build Their Business
This white paper examines how firms are planning to capitalize on the next surge in construction as the market presents an entirely new set of challenges for

social workindustry expert  explores the trends, including social and mobile, shaping the industry. Read More
Social CRM: Customer Relationship Management in the Age of the Socially-empowered Customer
Most of your customers and prospects expect you to be involved in social media@and they’ll be more likely to do business with you if you are. So how do you

social workindustry expert  relationship management (CRM) (Wikipedia) Social CRM: Customer Relationship Management in the Age of the Socially-Empowered Customer Customer relationship management (CRM) is also known as : Customer Intelligence , Customer Service , Consumer Relationship System , Business Intelligence , Enterprise Relationship Management , Employee Experience Management , Customer Experience , Consumer Relationship System , Customer Experience Management , Service System , Relationship Management , Customer Experience So Read More
Can Mzinga Really Make You OmniSocial?
According to Paul Greenberg, an expert in customer relationship management (CRM) and social CRM (SCRM), the term “social customer” was coined by Chris Carfi

social workindustry expert  relationship management (CRM) and social CRM (SCRM), the term “social customer” was coined by Chris Carfi “ some six or seven years ago .” But before being social customers, we are social media users—we use Facebook , Twitter , create blogs and comments on Web sites, and sometimes we can even integrate some of these tools and make them work together. Unfortunately, this is not an easy thing to do and if you use three or more social media tools, you will have a hard time integrating all of them ( Read More
The Intelligence of Social Media (Part 1)
According to Wikipedia, “social media is online content created for people using highly accessible and scalable publishing technologies.” These days, networking

social workindustry expert  Intelligence of Social Media (Part 1) According to Wikipedia, “ social media is online content created for people using highly accessible and scalable publishing technologies. ” These days, networking is very different than it was in the past. A lot of social media services like Twitter , Facebook , LinkedIn , personal blogs, wikis, podcasts, and other types of media content generate big volumes of data. But more importantly, people contribute to the creation of this data by chatting, expressing Read More
Three Ways to Improve Employee Engagement and Productivity with Social Business Media
The surge in social media use and younger people moving into positions once held by baby boomers are transforming today’s workplace, creating both challenges

social workindustry expert  Engagement and Productivity with Social Business Media The surge in social media use and younger people moving into positions once held by baby boomers are transforming today’s workplace, creating both challenges and opportunities for companies trying to keep employees happy and businesses healthy. This white paper looks at the benefits for employee engagement and productivity that come with social media for business use. Read More
How to (Ab)Use Your Employees as a Social Platform
Last month I came across Julie Bort's article Your Company Might Think It Can Control Your Facebook Account Soon, which depicted current social guidance efforts

social workindustry expert  Your Employees as a Social Platform Last month I came across Julie Bort's article Your Company Might Think It Can Control Your Facebook Account Soon , which depicted current social guidance efforts by a few large brands such as Pepsi, Dell, Gap, and Intel. She brought up the interesting point that Pepsi is mulling over the idea of engaging its employees—i.e., its most treasured resource—in extracurricular activities. And this is exactly what I want to discuss with you today. What Is Employee Social Read More
Infor Gets Social
At the Inforum 2013 user conference, Infor announced Infor Ming.le, a new platform for social collaboration, business process improvement, and contextual

social workindustry expert  Gets Social At the Inforum 2013 user conference, Infor announced Infor Ming.le , a new platform for social collaboration, business process improvement, and contextual analytics. The social tool is embedded within Infor’s key systems, such as enterprise resource planning (ERP), supply chain management (SCM), human capital management (HCM), enterprise asset management (EAM), etc., so employees across all areas of the business can communicate and collaborate, as well as follow people, assets, and Read More
Know the Facts and Improve Social Recruiting ROI
Each social media network plays a role in your recruiting efforts. Find out more.

social workindustry expert  the Facts and Improve Social Recruiting ROI Read More
Deltek Goes Social with Kona Business
Deltek, the leading global provider of enterprise software and information solutions for professional services firms and government contractors, has been

social workindustry expert  Goes Social with Kona Business Deltek , the leading global provider of enterprise software and information solutions for professional services firms and government contractors, has been talking for some time about its up-and-coming social networking product Kona . During its beta and/or preview phase throughout 2012 and later, the product was rolled out internally at Deltek (see blog post ), and since then its free version has been available for Deltek customers, all types of enterprises and Read More
Social PLM and CRM - Dassault Systèmes and Netvibes (Under the Exalead Brand)
The voice of the customer (VOC) concept has been around for decades, but the Internet and social media technologies have finally enabled it to its fullest

social workindustry expert  but the Internet and  social media  technologies have finally enabled it to its fullest degree. We have all heard of (and perhaps even contributed to) customers venting their anger or expressing their delight with some vendor’s service or some product’s characteristics and performance via online forums. A company’s ability to spot market trends in a timely way and find competitive info such as good or bad sentiments about its products and brands should go all the way back to the design department Read More
Social Media Kit
From small business to global enterprise, social media has taken the corporate world by storm, and it’s here to stay. So what is social media? And how do you

social workindustry expert  business to global enterprise, social media has taken the corporate world by storm, and it’s here to stay. So what is social media? And how do you decide where it fits in your online strategy? This white paper aims to offer users a social media “kit” which can help answer these questions. Read More
Don’t Get Left behind: A Reality Check on Social Networking and Customer Relationships
Web 2.0 and social networking tools and trends are having a huge impact on business today. But to realize the benefits of social networking, you need to

social workindustry expert  A Reality Check on Social Networking and Customer Relationships Web 2.0 and social networking tools and trends are having a huge impact on business today. But to realize the benefits of social networking, you need to understand the roles and expectations of your customers, and how to use those tools to position your company appropriately. Get tips on how to empower your customer engagement with Web 2.0 and customer relationship management (CRM) 2.0 social networking tools. Read More
Applying the Power of Social Networks to Customer Relationship Management (CRM)
Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement. Social networks, podcasts, blogs, and

social workindustry expert  the Power of Social Networks to Customer Relationship Management (CRM) Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement. Social networks, podcasts, blogs, and wikis are enabling customers to become advocates, and not simply the targets they were in the traditional CRM process. The same techniques are also being used within the CRM industry itself to create a content-rich, social media environment for CRM professionals. Find Read More

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others