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Has KANA Gotten Its Mojo Back? - Part 1
In this service economy it is not surprising to hear about smart innovative companies whose businesses have been blossoming due to the superior customer service

social workindustry email open rates  phone, Web page, chat, social media, etc.), by repeatedly leveraging the  Alt-Tab command  (to switch to-and-fro between the open applications windows), is not exactly the avant-garde technology paradigm of the 21st century. But even if the technology problem can be overcome via a unified system, there are still the people-, process-, and knowledge-related problems. Indeed, in service organizations where every agent (advisor) is an island that services customers in his/her own way, customers complain Read More
Transportation Management Systems
Transportation management systems should provide the basic components of a shared information system to support collaboration, rates, routes, roles, transaction sets, documents, and information exc...
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Documents related to » social workindustry email open rates


Emptoris: Powered Up to Empower Global 2000 Users
Since its founding in 1999, Emptoris has evolved into a world leader in strategic supply, category spend, and enterprise contract management solutions, and was

social workindustry email open rates  compliance, risk, and corporate social responsibility (CSR). Suppliers can be mapped to multiple category schemas. Role-based security and configurable workflows ensure data governance, while configurable matching algorithms prevent record duplication. Back to SLM, TEM, and Services Procurement Emptoris Suite V9 helps companies actively mitigate risks by tightly integrating the aforementioned SLM capabilities with the rest of Emptoris suite. The SLM integration facilitates the following: supplier Read More
2008 Internet Security Trends: A Report on Emerging Attack Platforms for Spam, Viruses, and Malware
Just when malware design seemed to have reached a plateau, new and more complex attack techniques have now emerged. For a while, security controls designed to

social workindustry email open rates  The Storm Network: Introducing Social Malware In 2007, the Storm class of malware introduced new, and combined existing, technologies to create highly sophisticated social malware that borrows attributes from the social networks of Web 2.0. Storm did this by combining disparate techniques into a larger system that is difficult to track, fast-moving and dynamic in both source and size. As a blended threat, it uses both email and Web to conduct a two-stage attack. Storm introduced new types of spam Read More
Assessing FinancialForce.com’s Early Years
FinancialForce.com, the offspring of an established best-of-breed provider of accounting and project-based applications and a cloud computing pioneer, aims to

social workindustry email open rates  that enables profitable growth. Social Accounting The Salesforce CRM (a.k.a. Sales Cloud ) offering is about growing the top line, while FinancialForce.com focuses on the bottom line. By combining those systems and aligning those business areas, customers can gain strategic, game-changing advantages. The customer relationship management (CRM) and accounting applications are embedded such that the line between them is indiscernible. When this seamless user experience is combined with the power of the Read More
Infor LN ERP Gets Open Source and Cloud Underpinnings
At the recent Red Hat Summit 2014, Infor announced a joint collaboration with Red Hat, a leading provider of open source solutions, and EnterpriseDB, a

social workindustry email open rates  industry watch, foss, open source, red hat, jboss, postgres, infor, cloud erp, infor ln Read More
WebEx Social
Cisco WebEx Social is an enterprise collaboration platform that combines social networking, content creation, and real-time communication. People-centric

social workindustry email open rates  Social Cisco WebEx Social is an enterprise collaboration platform that combines social networking, content creation, and real-time communication. People-centric rather than document-centric, WebEx connects people, collects collective knowledge and expertise, and facilitates access to these resources for employees. Read More
SAP Launches Real-time Social Insights
Analytics are especially important in social enterprise applications. Most companies are trying to leverage almost every technology available in the market, but

social workindustry email open rates  Launches Real-time Social Insights Analytics are especially important in social enterprise applications. Most companies are trying to leverage almost every technology available in the market, but they still have no idea about what is effective and what is a waste of time. To that end, at the recently held CRM Evolution event, SAP   launched its Social Contact Intelligence analytic application , which can be used to unlock information (real-time sentiment and contact insights) from a company’s Read More
How to (Ab)Use Your Employees as a Social Platform
Last month I came across Julie Bort's article Your Company Might Think It Can Control Your Facebook Account Soon, which depicted current social guidance efforts

social workindustry email open rates  Your Employees as a Social Platform Last month I came across Julie Bort's article Your Company Might Think It Can Control Your Facebook Account Soon , which depicted current social guidance efforts by a few large brands such as Pepsi, Dell, Gap, and Intel. She brought up the interesting point that Pepsi is mulling over the idea of engaging its employees—i.e., its most treasured resource—in extracurricular activities. And this is exactly what I want to discuss with you today. What Is Employee Social Read More
Sitefinity CMS Compared to Open-source Solutions
Choosing between an open-source content management system (CMS) and a commercial product can have a strategic impact on an organization. This white paper

social workindustry email open rates  asp.net cms,cms template,web content management system,cms drupal,open source ecommerce,plone content management system,cms content management,cms design,open source document management,cms management system,cms systems,open source joomla,cms development,cms intranet,cms review Read More
Social Job Distribution: Making Job Listings Visible on Facebook and Twitter
Wondering if you're making the most of social media in your talent acquisition efforts? Or even where to get started? To recruit the best talent, you need to

social workindustry email open rates  making the most of social media in your talent acquisition efforts? Or even where to get started? To recruit the best talent, you need to get your job listings seen by the right people. This brief will give you some best practices for automating your recruiting in social media channels to best reach new audiences—and the right audiences—on Facebook and Twitter. Read More
Why Life Sciences Companies Should Engage on Social Media
While most industries are rapidly adopting social media to engage with customers, the life sciences companies remain typically balk at extending social presence

social workindustry email open rates  Companies Should Engage on Social Media While most industries are rapidly adopting social media to engage with customers, the life sciences companies remain typically balk at extending social presence in a highly regulated environment. In view of recent Food and Drug Administration (FDA) guidelines on the responsibilities of life sciences companies monitoring social media, this paper intends to assist life sciences companies in determining the scope and potential impact of creating a social media Read More
Choosing an Open Source Vendor and Service Provider
As more companies begin to use open source, demand for direct support and services beyond the on-line community will grow. If you're looking for open source

social workindustry email open rates  open source,vendors,providers,Free and open source,software,commercial entities,IT infrastructure,evaluation,service contract,product community Read More
]project-open[
]project-open[ is headquarterd in Barcelona, Spain, run under German management. The company's main activity is leveraging the open-source model to provide

social workindustry email open rates   Read More
Oracle Unveils Oracle Social Relationship Management Suite at Oracle OpenWorld
At Oracle OpenWorld, Larry Ellison introduced Oracle Social Relationship Management (SRM) Suite. The product incorporates multiple social platforms to

social workindustry email open rates  Unveils Oracle Social Relationship Management Suite at Oracle OpenWorld At Oracle OpenWorld, Larry Ellison introduced  Oracle Social Relationship Management (SRM) Suite . The product incorporates multiple social platforms to facilitate real-time interaction between companies and their clients. For existing Oracle customers the obvious advantage comes from the fact that Oracle SRM Suite integrates with other Oracle enterprise applications (i.e., Oracle Fusion Marketing, Oracle Fusion Sales Catalo Read More
Social Customer Suite
Lithium’s Social Customer Suite powers customer experiences, helping companies to build brand nations and online communities of customers.

social workindustry email open rates  Customer Suite Lithium’s Social Customer Suite powers customer experiences, helping companies to build brand nations and online communities of customers. Read More

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