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2011 HR Technology Conference & Expo (Day 1): What Happens in Vegas Shouldn’t Have to Stay in Vegas
Hundreds of industry experts have descended on Las Vegas for the 2011 HR Technology Conference @ Expo (and for other things, such as networking and maybe just a

social workcompanies las vegas  grasp. Increasing interest in social media and mobile adoption was a common theme and point of discussion throughout the day, both on the Expo floor and during the various learning sessions. What was evident to me from listening to the speakers and talking with the many software vendors on this topic was that many of today’s companies are still reluctant to fully embrace social media because they don’t yet fully see its benefits. By the same token, many organizations that do adopt social media are oft Read More

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Documents related to » social workcompanies las vegas


Vendor Viability (Size) vs. Customer Intimacy
After almost a decade of following the enterprise applications market via insightful, sometimes exhaustive (and exhausting) free research articles (which will

social workcompanies las vegas  Web 2.0 and related social networking. In other words, the time has come for my blog at TEC, and the dilemma was then what to start with. Well, given that facilitating impartial software selections has always been TEC's raison d'etre , then the first topic should logically have something to do with that. To that end, as discussed in our now ancient article Do You Know How to Evaluate Your Strategic Technology Provider? , best practices drawn from TEC client organizations that have completed internal te Read More
IT Trends Lead SAP to More Precise Customer Experience Offering
Many enterprise software events that I have recently attended have discussed the intersection of the following forces and IT trends: cloud computing, the

social workcompanies las vegas  analysis tools for mitigation social collaboration for both individuals and businesses, whereby companies should listen closely to their customers’ needs and opinions, and analyze these for deciding on the best possible course of action mobile computing, which allows access to data from virtually anywhere and on virtually any device To illustrate the last bullet point, mobile devices are no longer discretionary spending items for families, even (or perhaps especially) in underdeveloped countries where o Read More
SumTotal-A Lot More Than Just LMS
The SumTotal Systems Analyst Day, which took place September 18th and 19th in Laguna Niguel, California, revealed that the vendor has indeed expanded on its

social workcompanies las vegas  on actual and virtual social venues of professionals and interested parties. Cons Challenge in seeking approval for HR software acquisition from chief financial officers (CFOs) or chief executives officers (CEOs) who may have difficulty seeing the concrete benefits of such a software solution. Difficulty to map features and functions to new notions and assertions, as well-known categories help people approximate a product’s capabilities and expected roadmap. Longer adoption time owing to the extra effor Read More
Rent.com Selects KANA Cloud Offering for Customer Service
The announcement that KANA Express, a cloud customer service offering, was selected by Rent.com for improved customer engagement was one of more important

social workcompanies las vegas  chat, Web self-service, and social media). Customers also benefit from flexible pay-as-you-go pricing; apart from the initial implementation service, all other costs are paid as part of an annual subscription. KANA Express unifies customer contact records and knowledge resources and automatically delivers contextual help and information when and where it is needed. At the heart of KANA Express is a centralized knowledge base that automatically scans text in e-mail, chat sessions, and Web self-service in Read More
ShopSocially to Help Retailers Measure Social Commerce Benefits
ShopSocially, a social commerce software provider, has announced the addition of an A/B Testing framework to its platform, so that Internet retailers can

social workcompanies las vegas  to Help Retailers Measure Social Commerce Benefits ShopSocially , a social commerce software provider, has announced the addition of an A/B Testing framework to its platform, so that Internet retailers can measure the exact incremental business benefits accrued by adding onsite social commerce modules on their e-commerce Web sites. ShopSocially is a comprehensive social commerce platform that brings “social to commerce” and not the other way around. The vendor makes the entire shopping experience Read More
Social Media and the Future of Business
The buzz is that social media can be used to benefit business. So what are the social media platforms (SMPs) that are economically relevant to a business

social workcompanies las vegas  The buzz is that social media can be used to benefit business. So what are the social media platforms (SMPs) that are economically relevant to a business organization? How can they be used and leveraged? And why are they valued? This research paper answers these questions and more, concluding that a social media platform can be economically valuable to an organization only if it generates information that either improves the reliability of existing information or is new information. Learn more. Download n Read More
5 Ways to Effectively use Social Media to Conduct Your Job Search
In Using Social Media Tools for Recruiting Talent, I discussed how more and more businesses today are using social media tools for attracting and finding the

social workcompanies las vegas  Ways to Effectively use Social Media to Conduct Your Job Search In Using Social Media Tools for Recruiting Talent , I discussed how more and more businesses today are using social media tools for attracting and finding the right person to fill a position. This current post will focus on the job seeker. It’s no secret that the last few years has seen unemployment rates rise well above the norm. In fact, recent numbers show that—while things are slowly getting better—many in the market for a job are Read More
Revionics Making Retail Merchandizing Optimization Social
In November 2012, Revionics, Inc., a cloud-based provider of merchandise optimization solutions, acquired SkuLoop, a provider of social commerce-driven

social workcompanies las vegas  Making Retail Merchandizing Optimization Social In November 2012, Revionics, Inc., a cloud-based provider of merchandise optimization solutions, acquired SkuLoop , a provider of social commerce-driven promotions for retailers and consumer brands, from GIIV, Inc. Revionics’ solutions use predictive analytics and demand-based science to help retailers obtain the best results across all touchpoints in the multi-channel shopping realm—online, in-store, social, and mobile—by  aiding with decisions in Read More
Tracx Releases Social Leads
Tracx has announced its new Social Leads product, part of its set of social intelligence tools. The application identifies individuals interested in buying a

social workcompanies las vegas  Releases Social Leads Tracx has announced its  new Social Leads product , part of its set of social intelligence tools. The application identifies individuals interested in buying a company's products by crawling through a variety of social media, community forums, and retail sites, for example, Facebook, Twitter, Google+, Amazon, and eBay. Tracx Social Leads unveils relevant customer conversations as well as what stage of the buying process the customer is at. According to Tracx, the buying cycle Read More
Open letter to companies planning on using Social CRM
If you have decided to use social customer relationship management (SCRM) to sell your products or services, you should be ready to adapt to what your customers

social workcompanies las vegas  companies planning on using Social CRM If you have decided to use social customer relationship management (SCRM) to sell your products or services, you should be ready to adapt to what your customers consider SCRM to be, not vice versa. As I mentioned in my post Social CRM is Dead, Long Live Social Media Flavored CRM , I see the “social” in SCRM as being related to human welfare and not only to social media. Therefore, SCRM should not only allow me to use social media when interacting with companies Read More
Social Analytics and Intelligence: Converting Contextual to Actionable Insights
Hypatia Research interviewed executives and employees from more than 500 global companies that utilize social analytics and intelligence platforms, tools, and

social workcompanies las vegas  global companies that utilize social analytics and intelligence platforms, tools, and services across numerous industries. This comprehensive report provides survey results and interpretation related to market realities, current vendor landscape, and benchmarks, metrics, and ROI. Read More
Customer Relationship Management and Social Networks-They're Related How, Again?
No company today can afford to ignore the value of its customers' natural social networking behavior. The advantages that these social networks can bring to a

social workcompanies las vegas  Relationship Management and Social Networks-They're Related How, Again? Originally published - February 7, 2007 By now, there isn't a soul reading this who hasn't heard of SAP . By now, there isn't a soul reading this who hasn't heard of salesforce.com . By now, there isn't a soul reading this who hasn't heard of MySpace . Or YouTube , or LinkedIn , or Friendster , or Many of you may know that both SAP and salesforce.com use blogs, podcasts, and user communities to communicate with their customers Read More
RevTrax Announces New Offering Connecting Social Couponing With In-store Sales
RevTrax, a provider of an ominchannel promotions platform with the same name, announced the launch of RevTrax OpenShare, which will tie social coupon issuance

social workcompanies las vegas  Announces New Offering Connecting Social Couponing With In-store Sales RevTrax, a provider of an ominchannel promotions platform with the same name, announced the launch of RevTrax OpenShare, which will tie social coupon issuance and sharing to the point of sale. OpenShare allows marketers to deliver social coupons via any digital channel and track the usage to the in-store sale. The solution builds on RevTrax’s existing digital promotions platform, removing many common roadblocks to digital and social Read More
Social Networks: Virtual Organize It, Stupid!
No doubt you’ve heard of such tongue-in-cheek expressions as

social workcompanies las vegas  those who belong to social networks should be, Virtual organize it, stupid! Find out how you can apply the principles and best practices of virtual organization management to any level of organizational structure, in combination with social networking tools. Read More

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