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Using Social Media Tools for Recruiting Talent
Boy, we have come a long way in the search for talent. Long gone are the days where company’s would place an advertisement in the classified ad section of their

social work4 mi  Social Media Tools for Recruiting Talent Boy, we have come a long way in the search for talent. Long gone are the days where company’s would place an advertisement in the classified ad section of their local newspaper’s and wait for the perfect candidate to call and request an interview—although some organizations today feel this is still a very effective recruiting method and often use it in conjunction with other channels. Today, it’s more about what I like to call “cyber recruiting”—u Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » social work4 mi


Social CRM: Key Strategies and Must-have Features
Social CRM has become one of the biggest growth areas in CRM for companies trying to develop a greater understanding of their customers. Social CRM is no longer

social work4 mi  Strategies and Must-have Features Social CRM has become one of the biggest growth areas in CRM for companies trying to develop a greater understanding of their customers. Social CRM is no longer a “nice to have.” It is an essential component of a CRM solution that helps organizations understand what customers really think, by interacting with them directly and getting involved in the conversation about their own organization. Know the key aspects of social CRM. Read More...
Mzinga's OmniSocial Engaged Continues the Social Business Platform Series
Mzinga has announced the release of OmniSocial Engaged—a social business platform that envisions fruitful interactions between organizations and their clients

social work4 mi  OmniSocial Engaged Continues the Social Business Platform Series Mzinga has announced the release of OmniSocial Engaged—a social business platform that envisions fruitful interactions between organizations and their clients. The platform proposes several tools meant to drive website traffic, amplify customer and buyer loyalty, and increase customer satisfaction. For instance, OmniSocial Engaged allows businesses to design customized 'social ecosystems' to reflect their customers' needs and profiles. Read More...
Social Job Distribution: Making Job Listings Visible on Facebook and Twitter
Wondering if you're making the most of social media in your talent acquisition efforts? Or even where to get started? To recruit the best talent, you need to

social work4 mi  making the most of social media in your talent acquisition efforts? Or even where to get started? To recruit the best talent, you need to get your job listings seen by the right people. This brief will give you some best practices for automating your recruiting in social media channels to best reach new audiences—and the right audiences—on Facebook and Twitter. Read More...
Social Networks: How They're Turning CRM Upside Down
Social networking has collided with customer relationship management, and it s turning the relationship between businesses and their customers upside down

social work4 mi  Turning CRM Upside Down Social networking has collided with customer relationship management, and it s turning the relationship between businesses and their customers upside down. Today, businesses are using social networking sites like Facebook and MySpace or, as is the case with Procter & Gamble, developing their own social networks, to … Read More...
From Sentiment to Insight-How Social Networking Can Support Engaged, Customer-Centric Retailing
The advent of social networking sites can help shed light into the dynamics of customer demand. Retailers can choose to tap into consumer sentiment as expressed

social work4 mi  Sentiment to Insight-How Social Networking Can Support Engaged, Customer-Centric Retailing The advent of social networking sites can help shed light into the dynamics of customer demand. Retailers can choose to tap into consumer sentiment as expressed on social media networks and get personal with the right customers through the use of sophisticated technology to turn “unstructured” sentiment into usable data that can then be meshed with other internal information to create business insights. Find Read More...
iCIMS Acquires Jobmagic, Provider of Innovative Social Recruiting Solutions
A new acquisition that might interest HR organizations was announced yesterday. Jobmagic, a provider of advanced social media applications was acquired by the

social work4 mi  Jobmagic, Provider of Innovative Social Recruiting Solutions A new acquisition that might interest HR organizations was announced yesterday. Jobmagic, a provider of advanced social media applications was acquired by the talent acquisition software vendor iCIMS. As a result, iCIMS Talent Platform will offer its users the option to promote job openings on well-known social media sites, such as Facebook, Twitter,  and LinkedIn. Read More...
Social Learning for Field Service Employees
Although learning might be a top priority for companies who rely on field service employees to sustain their operations, ensuring the ongoing training of these

social work4 mi  mind workshops or classes. Social learning does not only mean learning from others. As social technology becomes an integral part of many online learning/e-learning solutions, it opens the possibility for remote students not only to be exposed to learning materials, but also to actively participate in the creation and updating of these materials, as well as to learn from others. The social learning model, therefore, may very well apply to field technicians’ training needs. The underlying technology Soci Read More...
Social ERP Emerges—A Deep Dive into Deltek Kona
In two previous posts on the emergence of social enterprise resource planning (ERP), TEC Senior ERP Analyst Ted Rohm took a look at how social ERP software

social work4 mi  on the emergence of social enterprise resource planning (ERP), TEC Senior ERP Analyst Ted Rohm took a look at how social ERP software capabilities are transforming the way people work and gave an overview of how the ERP vendors are bringing the social facilities to their products. In this report, Ted takes a deeper dive into Deltek’s Kona enterprise social collaboration tool. Download the report and get the details. Read More...
Social Media and the Future of Business
The buzz is that social media can be used to benefit business. So what are the social media platforms (SMPs) that are economically relevant to a business

social work4 mi  The buzz is that social media can be used to benefit business. So what are the social media platforms (SMPs) that are economically relevant to a business organization? How can they be used and leveraged? And why are they valued? This research paper answers these questions and more, concluding that a social media platform can be economically valuable to an organization only if it generates information that either improves the reliability of existing information or is new information. Learn more. Download Read More...
Social Networking in the Business World: A Strategic Approach
Is a total ban on workplace social networking a good idea? Companies should take more calculating points of view and look at how to turn the negative effects of

social work4 mi  total ban on workplace social networking a good idea? Companies should take more calculating points of view and look at how to turn the negative effects of social networking into positive effects. Employers can manage employee social networking to maximize the positives. The strategy combines employee education, well-thought-out acceptable use policies (AUPs), and—critically—effective Web filtering technology. Read More...
Social ERP Emerges, Transforms the Way People Work (Part 2)
In part one of this series, we looked at how and why social media capabilities are impacting enterprise resource planning (ERP) solutions. We looked at the

social work4 mi  at how and why social media capabilities are impacting enterprise resource planning (ERP) solutions. We looked at the benefits of social media in ERP, social capabilities and features, and also pointed out that user adoption and corporate governance must be considered when rolling out these tools. This second post provides an in-depth look at the different approaches major ERP vendors have taken to integrate social capabilities into their ERP systems and provides some tips for users looking for a social Read More...
TIBCO's tibbr 4 and Enterprise Social Graph API
Salesforce Chatter, Jive Software, Saba People Cloud, Microsoft Yammer, etc. are getting some company. TIBCO's tibbr is only 18 months old but already used by a

social work4 mi  tibbr 4 and Enterprise Social Graph API Salesforce Chatter, Jive Software, Saba People Cloud, Microsoft Yammer, etc. are getting some company. TIBCO's tibbr is only 18 months old but already used by a million people in 104 countries, 56 percent of them on smartphones. Users can mark their affinities (likes), post updates, and handle files in TIBCO’s social offering. With tibbr, users can follow anything and support everything, while corporate IT departments control issues such as security, entitlements, Read More...
Open letter to companies planning on using Social CRM
If you have decided to use social customer relationship management (SCRM) to sell your products or services, you should be ready to adapt to what your customers

social work4 mi  companies planning on using Social CRM If you have decided to use social customer relationship management (SCRM) to sell your products or services, you should be ready to adapt to what your customers consider SCRM to be, not vice versa. As I mentioned in my post Social CRM is Dead, Long Live Social Media Flavored CRM , I see the “social” in SCRM as being related to human welfare and not only to social media. Therefore, SCRM should not only allow me to use social media when interacting with companies Read More...

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