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Challenges of the Future: The Rebirth of Small Independent Retail in America
By any measure, retailers are overwhelming small businesses. More than 95 percent of all retailers have only one store. Almost 90 percent have sales less than

professional case management services of america  spokesperson. She was a professional character actress and we named her Sophie. At the end of every commercial, she would say, When you go there tell 'em Sophie sent you. We had a tremendous success with her. We even developed a Sophie's buyer club card. We sold it to our customers for $10 and it was good for a year. The card enabled them to buy merchandise for 10 percent off. We sold 16,000 cards the first year. That campaign put us on the map. It worked then because we weren't confronted with all the Read More

PPM for Professional Services Automation
A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline an...
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Documents related to » professional case management services of america


The Renewed Finance Function: Extending Performance Management Beyond Finance
The role of the finance team has changed recently, due to increased oversight from regulators, more active investors, and company-specific changes in business

professional case management services of america  role of the finance professional becomes more strategic, the skills of the new finance employee must become broader much like those of a CEO, without diluting the technical skills of finance's traditional controllership role. Finance leaders in this study call for business schools and company-run training programs to provide their finance and operating executives with a broader base in both finance and business support skills. As the opportunity for top-line growth slows, growth in profitability becomes a Read More
A Leader in Service Management Tackles Multidimensional Growth
Founded in 1999, Servigistics, initially a service parts planning and optimization (SPP/O) specialist, has become a full-fledged service lifecycle management

professional case management services of america  percent of our own professional services. Experience has shown that Servigistics benefits less from the extended reach that SI partners can provide than it does from partners forming special teams and practices and training on the Servigistics products. Having said that, we do have partnerships with Wipro , Accenture , and Genpact in the business process outsourcing (BPO) space, given the trend of many product companies to outsource their service operations to outside specialists. We recently announced ou Read More
The Wizardry of Business Process Management - Part 2
Part 1 of this blog series provided a lengthy discussion about business process management’s (BPM's) necessary parts-and-parcels, and the software category’s

professional case management services of america  million in 2008 partners’ professional services billings). These partners may deliver strategic business planning, consulting, project management, and implementation services to Pega BPM customers. Currently, Pega SI partners include Accenture , Booz Allen Hamilton , Capgemin i, Computer Sciences Corporation (CSC ), Cognizant Technology Solutions Corporation , IBM Global Business Services (GBS ), PricewaterhouseCoopers (PwC ), Satyam Computer Services , Steria , Virtusa , and Wipro Technologies . Three Read More
ScheduleSoft: What about Workforce Management on the Shop Floor?
My recent article entitled “Workforce Scheduling @ Optimization: The Missing Link on the Shop Floor?” analyzed the importance of manufacturing workforce

professional case management services of america  The company also provides professional services to help its customers obtain the highest and most rapid possible ROI. ScheduleSoft currently markets and sells to North American companies, but is expanding into Latin America via its global customers’ division. The vendor is in the process of localizing the software and translating its website and marketing materials. About a year ago, ScheduleSoft made the major decision to move from its initial Java-based environment (and some older Microsoft technologi Read More
Fear of the Unknown, the Art of War, and Competitiveness
It is not unusual to use the metaphor of war to construct theories of business competition—substituting competing vendors for the mortal enemy. But what about

professional case management services of america  of the Unknown, the Art of War, and Competitiveness A man goes to knowledge as he goes to war, wide awake, with fear, with respect and with absolute assurance. Going to knowledge or going to war in any other manner is a mistake, and whoever makes it, will live to regret his steps. The Teachings of Don Juan , Carlos Castaneda It is a natural human reaction to fear the unknown. Perhaps these feelings are a self-protecting mechanism, and necessary to maintain the s tatus quo , to preserve feelings of Read More
IT Services(2)
Wipro's IT solution and services include IT infrastructure systems integration, information systems

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IDC and Webroot Present: Securing Enterprise Environments against Spyware-Benefits of Best-of-breed Security
The threat of spyware has risen to epidemic levels for many information technology professionals trying to protect their users and network. In response, many

professional case management services of america  for many information technology professionals trying to protect their users and network. In response, many security vendors are creating anti-spyware software to seek out spyware and eradicate it from the enterprise network. Webroot's Spy Sweeper Enterprise is just such a product. Read More
Managing the Total Cost of Ownership of Business Intelligence: A 360-Degree Perspective
For many companies, total cost of ownership (TCO) of business intelligence (BI) solutions is out of control. And the problem is growing, fueled by ever

professional case management services of america  BI TCO,business intelligence TCO,IT spend,strategic information management Read More
The 'Joy' Of Enterprise Systems Implementations Part 3: Causes of Failures
This part discusses the causes of ill-fated implementation

professional case management services of america  'Joy' Of Enterprise Systems Implementations Part 3: Causes of Failures The 'Joy' Of Enterprise Systems Implementations Part 3: Causes of Failures P.J. Jakovljevic - July 11, 2002 Executive Summary What has long been a general feeling based on rumors, news headlines and some casual survey reports hidden within analyst houses' vaults and largely inaccessible to mass audience owing to exorbitant subscription fees, has recently been confirmed in a more tangible manner. Namely, many major companies are Read More
Analysis of Adobe’s Integration of IslandData’s Automated E-mail
Adobe’s support site receives approximately 1.3 million client inquiries per month and has been in need of an automated response system to decrease escalating

professional case management services of america  adobe,island data,Automated E-mail,automated response technology,online customer service market,IslandData's ExpressResponse,end user e-mail,web support requests,desktop utilities,Adobe Illustrator,Cisco eMail Manager,Analysis of Adobe’s,Automated Email Marketing,e-mail consumer management system,knowledge management Read More
DP&C SmartFleet for Supply Chain Management of Transportation Management Systems Certification Report
DP&C SmartFleet is TEC Certified for online evaluation of transportation management system (TMS) solutions in the Supply Chain Management (SCM) Evaluation

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The Dollars and Sense of Web Identity Management: How SaaS Cuts the High Costs of Web Access and SSO by 75 Percent
IT infrastructure software has a well-established track record for experiencing frequent cost overruns and missed deadlines. Expensive software and extensive

professional case management services of america   Read More
Western Management Consultants
Western Management Consultants (WMC) was founded in 1975. The company@s focuses include strategic planning, executive search, and management development.

professional case management services of america   Read More
The New Era of Mobile Intelligence: the Convergence of Mobile Computing and Business Intelligence
Computing is entering its fifth generation with desktop Internet applications giving way to a new generation of mobile Internet applications. As consumers

professional case management services of america  Microstrategy,smartphones,analytics,business intelligence,performance management,web analytics,mobile computing,business analytics,business performance management,business intelligent,predictive analytics,siebel analytics,analytics software,bi tools,dashboard software Read More

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