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Quote-to-Order (Q2O) Systems
Quote-to-Order (Q2O) Systems
Quote-to-order (Q2O) solutions (sometimes known as configure, price, and quote or CPQ) enable manufacturers to mobilize their mass customization initiatives. These systems can reduce time-consuming...
 

 overtime and shifts


Fourth Shift Corporation: Working Overtime To Provide Complete Customer Care
Fourth Shift claims to have grasped the requirements of its target market (SMEs) that wish to acquire most of their business applications from a single source

overtime and shifts  Fourth Shift Corporation: Working Overtime To Provide Complete Customer Care P.J. Jakovljevic - October 2, 2000 Vendor Summary Fourth Shift Corporation is a provider of Internet-enabled business applications almost exclusively for small and mid-market companies as well as divisions and subsidiaries of larger Global 2500 corporations. Founded in 1982 with headquarters in Minneapolis, MN, USA, Fourth Shift generated $69.2 million in revenue in fiscal 1999. Approximately 66% of the company's sales come from

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Discrete Enterprise Resource Planning (Discrete ERP) RFI / RFP Template

Financials, Human Resources, Manufacturing Management, Inventory Management, Purchasing Management, Quality Management, Sales Management, Product Technology Get this template

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Quote-to-Order (Q2O) Systems
Quote-to-Order (Q2O) Systems
Quote-to-order (Q2O) solutions (sometimes known as configure, price, and quote or CPQ) enable manufacturers to mobilize their mass customization initiatives. These systems can reduce time-consuming...

Documents related to » overtime and shifts

The Magic Behind Planning and Executing (Optimal) Service Supply Chains - Part 1


The recent three-part series entitled “Navigating Between Service Management Scylla @ Charybdis” analyzed the phenomenon of service economy, or the increasing importance of the service sector in industrialized economies. But while the vast customer service software market’s opportunity was examined there, the series also pointed out the treacherous complexity of planning

overtime and shifts  requests, using contractors, using  overtime , etc.) Quantity for long periods – Deciding on the size and skill mix of the company’s workforce in the various territories for next quarter/year and discerning the forecast patterns of customer demand in each territory by type of service call. The service chain is therefore a decision-making process consisting of several interrelated steps, which all ultimately affect the day of service and provide the information that must be available to service Read More

Kronos Improves its Healthcare Acuity via the OptiLink Buy


My recent in-depth report from the KronosWorks 2011 conference entitled KronosWorks 2011: Beyond Time Clocks for Modern Workforce Management asserted that vertically-oriented tuck-in acquisitions were likely in store for Kronos in 2012. Lo and behold, in mid-January 2012, Kronos announced that it has acquired the assets of OptiLink from The Advisory Board Company in an undisclosed cash transaction

overtime and shifts  pressure to keep costly overtime and other payroll costs down. Needless to say, all of these requirements must be met while concurrently meeting the quality of care and safety needs of patients. In other words, making sure that “the right staff is in the right place at the right time” not only means someone with the right skills, but it also means someone who will not cost the hospital unnecessary overtime. General WFM and talent management software tools can help with some of those challenges, Read More

Fourth Shift Tightens Belt To Weather The Drought


Fourth Shift has been marking time. While Q3 2000 was almost breakeven due to a rigid cost curbing exercise, the unnerving fact is the 24% license revenue decline compared to a year ago.

overtime and shifts  Fourth Shift Corporation: Working Overtime To Provide Complete Customer Care . Read More

Kronos Launches Predictive Workforce Scheduling in Healthcare


Kronos has released a new forecasting application, Workforce Forecast Manager, available within the flagship Kronos Workforce Central suite of workforce management (WFM) applications for healthcare organizations, that predicts fluctuating labor demand by leveraging historical volume data.

overtime and shifts  as reliance on unplanned overtime and costly contingent labor, certainly impacts patient care and the bottom line.   If healthcare organizations are still creating schedules using an average daily census, chances are that they are unable to consistently align nursing staff to actual patient flow for cost-effective delivery of high-quality care. Scheduling to the traditional static budgeted census often results in inadequate schedules that require numerous daily staffing changes.   To that end, Read More

TurtleSpice ERP! (Week 3)


The story so far: Mike Chelonia, TurtleSpice’s comptroller, has been tasked to select an ERP system by his CFO. Swamped by phone calls from software vendors and consultants, and facing pressure from his VP to short-circuit the selection process, Mike faces some tough choices. When we asked you what you would do in Mike’s shoes, you voted to pursue the creation of an ERP selection team.

overtime and shifts  ERP! (Week 3) The story so far : Mike Chelonia, TurtleSpice’s comptroller, has been tasked to select an ERP system by his CFO. Swamped by phone calls from software vendors and consultants, and facing pressure from his VP to short-circuit the selection process, Mike faces some tough choices. When we asked you what you would do in Mike’s shoes, you voted to pursue the creation of an ERP selection team . Don’t forget, you decide the fate of TurtleSpice’s ERP selection. Cast your vote at Read More

Application Software Outsourcing: Buyers Are Seeking More Expertise from Providers


In a previous blog post, based on TEC’s outsourcing selection criteria, I summarized 6 types of experiences that a buyer should consider when choosing the best provider for application software outsourcing projects. Since then, my interest has been raised to the level of taking a further look into outsourcing buyers’ requirements for their potential providers’ expertise in a real selection process

overtime and shifts  Software Outsourcing: Buyers Are Seeking More Expertise from Providers In a previous blog post , based on TEC’s outsourcing selection criteria, I summarized 6 types of experiences that a buyer should consider when choosing the best provider for application software outsourcing projects. Since then, my interest has been raised to the level of taking a further look into outsourcing buyers’ requirements for their potential providers’ expertise in a real selection process. Thanks to TEC’s Read More

The (Perhaps Not So Sudden) Change of CEO at Epicor


Joseph (Joe) L. Cowan has been appointed President and CEO of Epicor, a provider of enterprise software for multiple industries with 4,800 employees and 20,000 customers in more than 150 countries, surprising the market. Cowan, who brings extensive executive management experience in software and technology to Epicor, succeeds Pervez Qureshi, who is "stepping down to pursue new opportunities

overtime and shifts  (Perhaps Not So Sudden) Change of CEO at Epicor Joseph (Joe) L. Cowan has been appointed President and CEO of Epicor , a provider of enterprise software for multiple industries with 4,800 employees and 20,000 customers in more than 150 countries, surprising the market. Cowan, who brings extensive executive management experience in software and technology to Epicor, succeeds Pervez Qureshi, who is stepping down to pursue new opportunities. Qureshi is also (let's not mince words) being ousted from his Read More

An Interview with WorkForce Software: Why Your Organization Needs Fatigue Management


Does your organization believe it can “do more with less”? You need to realize that this is ultimately an unsustainable model. Employees working beyond their capacity become fatigued, compromising their safety and reducing productivity. TEC analyst Sherry Fox sits down with WorkForce Software to look at ways organizations can identify fatigue issues and examine how instituting a fatigue management system can alleviate fatigue challenges and increase employee health as well as your bottom line.

overtime and shifts  are subject to core overtime and break rules; however, there are specific pieces of legislation governing employee fatigue and fatigue risk mitigation in several industries, including: nuclear power—NRC 10 CFR 26 department of transportation—49 CFR 395 maritime & shipping providers—46 USC Sec. 8104 Railroad Safety Improvement Act (2008) Additionally, some industries, such as petrochemical companies, via their Recommended Practice mandate RP755, are self-policing—enabling companies to more Read More

How to Choose a Manufacturing System


If you’ve worked for more than one manufacturing company, you know that each one is different. Different processes, systems, problems—all these variations mean you need a system tailored to your needs. And with so many available solutions, you could spend months looking at demos, and still not find it. However, you can start by asking yourself eight simple questions.

overtime and shifts  in the software.   Overtime costs During implementation, you and your staff will have more work than usual. You may have to hire temporary employees to handle some administrative tasks or ask for overtime from your employees. Plan on 10 to 20 extra hours per week per 25 employees served by the new system. Training costs You'll need training to get people up and running on the new system. Good training is a logical investment in the success of the project since it can save many hours of expensive Read More

How to Reshape Your Supply Chain Network (and Why You Need to Do It Now)


The landscape of the supply chain has changed drastically over the past five years. It went from local to global in manufacturing, procurement, sourcing, logistics, and customers. As such, there are some major challenges in the supply chain network: There are no boundaries within the network. There are no physical or virtual boundaries left within the supply chain. For example, the

overtime and shifts  to Reshape Your Supply Chain Network (and Why You Need to Do It Now) The landscape of the supply chain has changed drastically over the past five years. It went from local to global in manufacturing, procurement, sourcing, logistics, and customers. As such, there are some major challenges in the supply chain network: There are no boundaries within the network. There are no physical or virtual boundaries left within the supply chain. For example, the customer could be in North America and ordering a Read More

Financial Planning, Budgeting, and Forecasting: Managing in Uncertain Economic Times


New economic conditions are driving companies to become increasingly cautious about the near future. But focusing on improving flexibility to dynamically account for change shifts focus away from budget accuracy—putting you at risk of falling short of shareholder expectations. To achieve best-in-class status, you must plan, budget, and forecast more efficiently for improved agility, accuracy, and corporate performance.

overtime and shifts  Planning, Budgeting, and Forecasting: Managing in Uncertain Economic Times New economic conditions are driving companies to become increasingly cautious about the near future. But focusing on improving flexibility to dynamically account for change shifts focus away from budget accuracy—putting you at risk of falling short of shareholder expectations. To achieve best-in-class status, you must plan, budget, and forecast more efficiently for improved agility, accuracy, and corporate performance. BE Read More

The Perfect Order--Inside-Out or Outside-In?


The Perfect Order measurement has proven to be a powerful measurement of a business. Should The Perfect Order be defined from an internal point of view or from a customer point of view . . . inside-out or outside-in?

overtime and shifts  no special handling, no overtime, etc. AMR Research has done some great work on defining The Perfect Order metric and linking its improvement to the bottom line. Companies should evaluate The Perfect Order and attempt to use it as their primary KPI. When designing their own Perfect Order metric, or any other metric, companies should first think of their customers. What is important to the customer is what is important to any company in both the short and long term. About the Author Olin Thompson is a Read More

Stand Up, Sit Down...Don’t Fight, Fight, Fight


Can you relate to the following software demo situation? Jennifer, the sales engineer, is at the keyboard. She's on a roll. She's been setting the stage to show how her price matrix capability will eliminate costly errors. This is all-important to the prospect. She has the audience's full attention and is steadily moving them toward her objective. Suddenly Robert, the account executive, interrupts from the back of the room. "Jennifer, I think this would be a great time to show how the information you’re working with updates the data warehouse and is immediately available for sales analysis purposes." Everybody shifts their attention from Jennifer and the all-important price matrix capability to Robert and the equally important data warehouse function. In an instant, the momentum Jennifer has been building dies.

overtime and shifts  Up, Sit Down...Don’t Fight, Fight, Fight The Situation Can you relate to the following software demo situation? Jennifer, the sales engineer, is at the keyboard. She's on a roll. She's been setting the stage to show how her price matrix capability will eliminate costly errors. This is all-important to the prospect. She has the audience's full attention and is steadily moving them toward her objective. Suddenly Robert, the account executive, interrupts from the back of the room. Jennifer, I think Read More

KronosWorks 2011: Beyond Time Clocks for Modern Workforce Management


Kronos, the company that introduced the first micro-processor time clock in the 1970s, knows how tricky workforce management (WFM) can be. In this article, TEC principal analyst P.J. Jakovljevic looks at WFM challenges facing organizations, particularly those with large, complex workforces, and how Kronos’ innovative solutions help companies control labor costs, minimize compliance risk, and improve workforce productivity.

overtime and shifts  employees being paid enormous overtime hours (say, 60 hours per week) because managers did not know that part-time employees are not legally entitled to overtime. Also, anyone that works more than 40 hours per week is automatically entitled to benefits, but the main reason for working part-time is avoiding the costs for these benefits. McDermott International , a large engineering, procurement, construction and installation (EPCI) equipment provider from Houston, Texas, talked about a different angle of u Read More