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Fourth Shift Corporation: Working Overtime To Provide Complete Customer Care
Fourth Shift claims to have grasped the requirements of its target market (SMEs) that wish to acquire most of their business applications from a single source

overtime and shifts  Fourth Shift Corporation: Working Overtime To Provide Complete Customer Care P.J. Jakovljevic - October 2, 2000 Vendor Summary Fourth Shift Corporation is a provider of Internet-enabled business applications almost exclusively for small and mid-market companies as well as divisions and subsidiaries of larger Global 2500 corporations. Founded in 1982 with headquarters in Minneapolis, MN, USA, Fourth Shift generated $69.2 million in revenue in fiscal 1999. Approximately 66% of the company's sales come from Read More
Quote-to-Order (Q2O) Systems
Quote-to-order (Q2O) solutions (sometimes known as configure, price, and quote or CPQ) enable manufacturers to mobilize their mass customization initiatives. These systems can reduce time-consuming...
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Documents related to » overtime and shifts

Fourth Shift Tightens Belt To Weather The Drought
Fourth Shift has been marking time. While Q3 2000 was almost breakeven due to a rigid cost curbing exercise, the unnerving fact is the 24% license revenue

overtime and shifts  Fourth Shift Corporation: Working Overtime To Provide Complete Customer Care . Read More
The Magic Behind Planning and Executing (Optimal) Service Supply Chains - Part 3
Part 1 of this series established that service supply chains have many planning levels and time horizons, which can be roughly divided into the following

overtime and shifts  subcontractor usage, or approved overtime to accommodate recent updates in the expected workload. Capacity planning. Long before tactical resource planning, based on a forecasted workload the company must determine the size and the mix of skills in each territory or service area to ensure it has enough resources and skills to meet the expected level of demand,  service level agreements (SLAs) , and plans. The company also needs to consider other options that its business may have that could affect Read More
Kronos Improves its Healthcare Acuity via the OptiLink Buy
My recent in-depth report from the KronosWorks 2011 conference entitled KronosWorks 2011: Beyond Time Clocks for Modern Workforce Management asserted that

overtime and shifts  pressure to keep costly overtime and other payroll costs down. Needless to say, all of these requirements must be met while concurrently meeting the quality of care and safety needs of patients. In other words, making sure that “the right staff is in the right place at the right time” not only means someone with the right skills, but it also means someone who will not cost the hospital unnecessary overtime. General WFM and talent management software tools can help with some of those challenges, Read More
An Interview with WorkForce Software: Why Your Organization Needs Fatigue Management
Does your organization believe it can “do more with less”? You need to realize that this is ultimately an unsustainable model. Employees working beyond their

overtime and shifts  are subject to core overtime and break rules; however, there are specific pieces of legislation governing employee fatigue and fatigue risk mitigation in several industries, including: nuclear power—NRC 10 CFR 26 department of transportation—49 CFR 395 maritime & shipping providers—46 USC Sec. 8104 Railroad Safety Improvement Act (2008) Additionally, some industries, such as petrochemical companies, via their Recommended Practice mandate RP755, are self-policing—enabling companies to more Read More
Provia Tackles RFID in a Twofold Manner Part Five: 3PL Support and SCE Optimization
FourSite 4.4 is an upgrade of its fulfillment solution oriented towards third party logistics (3PL) providers. ViaOptimize, is an advanced step for companies

overtime and shifts  of using temporary or overtime labor and sending the item out today versus using expedited shipping and sending it out tomorrow can now be fairly accurately compared and evaluated so that planners can develop the most effective labor, operations, and transportation plan that delivers orders on time and at the lowest possible cost. More generally speaking, the capacity planner aims at determining the shipping plan for maximum throughput, lowest cost, highest service level, and the optimal balance of Read More
Connect to Sport Calico Label
Calico Commerce purchased E-commerce old-timer ConnectInc.Com to offer complete business-to-business capabilities.

overtime and shifts  to Sport Calico Label Event Summary ConnectInc.com (Nasdaq: CNKT), a visionary but unsuccessful vendor of E-commerce software, was purchased by Calico Commerce Inc. (Nasdaq: CLIC) in a stock swap valued at about $90 million. ConnectInc.com began life as a vendor of expensive E-commerce servers targeted to hosting companies and large enterprises. With few customers and a faltering stock price, the company fell back and retrenched, emerging with a more open suite of products offering catalog and Read More
Computerized Maintenance Management Systems: A Tutorial Part One: Challenges and Features
Companies are looking for more areas to squeeze savings out of operations. One such area that may be fertile ground to explore is equipment maintenance. The

overtime and shifts  Maintenance Management Systems: A Tutorial Part One: Challenges and Features Introduction Saying that a computerized maintenance management system (CMMS) is just another scheduling tool is tantamount to saying that the Titanic was just another boat. While maintenance scheduling is arguably its most important aspect, CMMS has many additional features that can help a company manage its maintenance function. CMMS is using software to effectively and efficiently plan and execute tasks meant to main Read More
Discrete ERP 101
Puzzled by process? Dazed by discrete?First, let’s understand who should use a discrete ERP application.Discrete manufacturers assemble products from

overtime and shifts  and a reduction in overtime. (Note, however, that JIT can be applied to process manufacturing as well.) See TEC’s Discrete ERP Evaluation Center for more on the business benefits of discrete ERP applications. If you are a discrete manufacturer burdened with a process ERP solution, you will be unable to properly allocate items to specific orders. Traceability thus becomes a major headache. Furthermore, the overriding consideration for process manufacturers is quality . For discrete manufacturers, it’s Read More
The ROI of Your Labor Force
Improving workforce performance can drive corporate performance. Even seemingly small changes in workforce productivity can have a huge impact on the bottom

overtime and shifts  hours, and automatically handle overtime and incentive allocations can dramatically reduce enterprise payroll. Benefit Area Representative Results Reduce payroll by reducing errors Fortune 500 process manufacturer reduces gross payroll by over 1.5% by reducing payroll errors Reduce improper overtime allocation Major airline eliminates rocking chair or overtime bypass pay Comply with union rules and policies Healthcare organization standardizes pay rule application across 600 departments, 4 unions, and Read More
What Can Manufacturers Do in a Tough Economy? - Part I
According to the proverb “calamity is the touchstone of a brave mind,” in these tough times some supply chain management (SCM) vendors have been trying to take

overtime and shifts  Can Manufacturers Do in a Tough Economy? - Part I According to the proverb “calamity is the touchstone of a brave mind,” in these tough times some supply chain management (SCM) vendors have been trying to take stock (no pun intended) of their offerings and how best to offer these to customers, to mutual benefit. In fact, I have recently seen some intriguing (if not bizarre) press releases (PRs), which read like some type of whitepapers or presentation transcripts. They were certainly different Read More
KronosWorks 2011: Beyond Time Clocks for Modern Workforce Management
Kronos, the company that introduced the first micro-processor time clock in the 1970s, knows how tricky workforce management (WFM) can be. In this article, TEC

overtime and shifts  employees being paid enormous overtime hours (say, 60 hours per week) because managers did not know that part-time employees are not legally entitled to overtime. Also, anyone that works more than 40 hours per week is automatically entitled to benefits, but the main reason for working part-time is avoiding the costs for these benefits. McDermott International , a large engineering, procurement, construction and installation (EPCI) equipment provider from Houston, Texas, talked about a different angle of u Read More
The Perfect Order--Inside-Out or Outside-In?
The Perfect Order measurement has proven to be a powerful measurement of a business. Should The Perfect Order be defined from an internal point of view or from

overtime and shifts  no special handling, no overtime, etc. AMR Research has done some great work on defining The Perfect Order metric and linking its improvement to the bottom line. Companies should evaluate The Perfect Order and attempt to use it as their primary KPI. When designing their own Perfect Order metric, or any other metric, companies should first think of their customers. What is important to the customer is what is important to any company in both the short and long term. About the Author Olin Thompson is a Read More
Kronos Simplifies Workforce Big Data with Self-service Visualization
One of the major announcements at the KronosWorks 2013 conference was about the transformative change coming to Kronos Workforce Analytics at the end of 2013

overtime and shifts  Synthesizing significant volumes of overtime, absence, scheduling, and productivity data against industry-specific key performance indicators (KPIs), Workforce Analytics could help organizations keep labor expenses predictable and within budget while maximizing employee productivity. Graphically depicting data in a clear and effective format, Workforce Analytics delivers the following: Enhanced visibility —With more than 45 visualization options, incorporating internal and external data in different Read More

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