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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 on call staff


HP: Why Not Just Call It “e-Vectra.com”?
HP succumbing to the trend for simple, sealed case PC’s, will release the e-Vectra in April. E-look before you e-leap.

on call staff  instead a greater reliance on USB (Universal Serial Bus) technology. By removing legacy features, such as available ISA and PCI slots, the computer giants contend desktop users and IT managers will incur fewer system failures resulting from hardware and software conflicts that can arise when peripherals are added to the slots. HP not only removed legacy technology, including the 1.44MB floppy drive, it also placed the system in a sealed box to prevent unauthorized tinkering with the hardware. Sealed-box

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Staff Scheduling for the Health Care Industry

Staff Scheduling manages the scheduling of hospital employees, primarily nursing staff.  

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Documents related to » on call staff

PeopleSoft on Client/Server and Database Issues


To address questions for a TEC customer, we interviewed PeopleSoft's Michael Daniels. The conversation covered issues in the areas of client/server architecture and database management as they relate to the PeopleSoft Enterprise Resource Planning suite of products.

on call staff  password and automatically logs on to all appropriate servers. It is an important feature that the client should investigate with any ERP vendor being considered. The exact method of making the call to the SSO product should be discussed in depth. Question: What is the maximum number of concurrent production users that has been recorded by PeopleSoft? TEC Analysis: Mr. Daniels was unable to answer this question immediately, but according to benchmarks recorded on their web site, PeopleSoft has been proven Read More

Enterprise Information Management: Strategy, Best Practices, and Technologies on Your Path to Success


New data sources, unstructured data, and greater volumes of data than ever before are creating an information overload. Plus, customers’ demands for faster service stress front-office applications, while parallel demands from internal users place greater demands on back-office systems. Before you discover that your data quality has been rendered ineffective, consider adopting enterprise information management (EIM).

on call staff  by allowing data transformations on the fly, as the data is moved. The changes to the data can either be saved or discarded, knowing that the next time the data is moved the same transformation can be applied. In essence, data integration is a key building block of EIM. Yet even the data integration technology space is broad. There is ETL (extract/transform/load) , EII (enterprise information integration) , EAI (enterprise application integration) , database replication, and the simplest of all, FTP (file Read More

Smart Enterprise Single Sign-on (ESSO)


The increasing number of passwords actually decrease productivity and present a security risk when people get frustrated and write their passwords on a sticky note. This means the application of a single sign-on (SSO) solution provides greater security and improved user-friendliness and productivity. Learn how to increase the security and usability of existing and alternative authentication methods, and how the requirements for user authentication can be realized efficiently and at low cost.

on call staff  forgotten passwords are encountered on a daily basis. Instead of taking it directly to the administrator, however, employees will typically try to access the system using all kinds of probable and improbable combinations so they can actually start to work. If this fails, they will still need to call the help desk for support. More valuable working time is wasted before one of the administrators will have time to look into the problem and then reset the password(s) so that the employee can access relevant Read More

Workforce Scheduling and Optimization: The Missing Link on the Shop Floor?


Today’s manufacturers must be able to promptly cater to customer fluctuations in demand and maintain profitability. With agile workforces, companies have a real-time supply chain and produce/deliver only what is required at the best possible cost. Learn about the challenges facing manufacturing companies, as well as the benefits of implementing a workforce managing system that offers automated workforce scheduling and optimization.

on call staff  Optimization: The Missing Link on the Shop Floor? Technology Evaluation Centers (TEC) recently produced an in-depth series of blog posts on workforce management (WFM) platforms ( Integrated Workforce Management (WFM) Platforms: Fact or Fiction)  discussing the importance of flexibly managing labor based on fluctuating demand and seasonal requirements. And last year, TEC published Labor Management Systems: Optimizing Worker Productivity While Reducing Labor Costs , which looked at how labor management sys Read More

Comparing On Demand Customer Relationship Management Service Alternatives


Customer relationship management (CRM) functionality can fall into four categories: core functionality; non-core functionality; vertical, industry-specific features; and accounting-related features. When evaluating and selecting a CRM solution, enterprises must be aware of the potential issues associated with functions and features that are not part of core CRM functionality.

on call staff  On Demand Customer Relationship Management Service Alternatives CRM Evaluation Considerations In a recent Forrester Research report, it was noted that while functions and features are important in selecting customer relationship management (CRM) software, they are not the be-all and end-all deciding factor. It was also noted that when organizations looked back in terms of the criteria they used, or would use, to select CRM software, product capabilities were not nearly as important as most Read More

Automating Your Call Center Feedback


Almost everyone has had a bad call center experience—due to long queues, ineffective interactive voice response (IVR) systems, or an agent who doesn’t communicate well. After, the story is told over and over to friends, warning them about doing business with "that company." Are your customers saying this about your local contact center? If so, do you know why? Learn why you should update your customer feedback systems.

on call staff  calls. That’s time spent on a customer who’s already been served, as opposed to a new call. If meeting call quotas are important, the lost time on feedback can hurt. Automated solutions can give time back to agents and new customers. Another negative to agent-driven feedback systems is that overloaded agents may not be able to make a feedback call within a reasonable time frame, increasing the chance that important details of the original customer experience might be forgotten. When customers Read More

8th ERP Vendor Shootout, Dallas, TX, 6-7 October,2010 - LAST CALL


ERP SHOOTOUT. October 6 to 7, 2010. Renaissance Dallas Hotel. Dallas, Texas 75207. Calling all manufacturers, distributors, and professional services organizations!

on call staff  2010 LAST CALL — TWO-FOR-ONE DEALS AVAILABLE UNTIL SEPTEMBER 27! ERP SHOOTOUT October 6 to 7, 2010 Renaissance Dallas Hotel Dallas, Texas (US) 75207 Calling all manufacturers, distributors, and professional services organizations! Hosted by the VAR Community and moderated by Technology Evaluation Centers (TEC™) , The ERP Vendor Shootout ™ is a one-of-a-kind opportunity for you and your team to see the best in enterprise resource planning (ERP) software solutions all in one place, all at the same Read More

BI on the Go


Infographic: TEC recently surveyed more than 250 users of mobile business intelligence (BI) solutions to discover some of their common use practices with mobile BI applications, and their mobile BI requirements. See what they said.

on call staff  on the Go Here are some of the results of a recent TEC survey of users of mobile business intelligence (BI) solutions. For more information, check out our 2014 Mobile BI Buyer's Guide . Read More

BI on the Go . . . So, Who’s Using Mobile BI?


In this first of two posts, TEC senior BI and data management analyst Jorge García presents some of the main findings of the TEC 2014 mobile survey on the usage of mobile BI offerings by enterprises—who's using mobile BI offerings and from which vendors, and which industry is showing the interest in mobile BI solutions.

on call staff  on the Go . . . So, Who’s Using Mobile BI? Piggybacking off of the success of the most recent TEC Buyer’s Guide, the 2014 Buyer's Guide on Mobile BI applications , we took the opportunity to survey users of mobile business intelligence (BI) applications and collect their impressions in regard to these tools. Most of the results of this survey with more than 250 respondents were captured in an Infographic . Additional information garnered from the survey, while not conclusive, may provide a glance int Read More

On Demand or On Premise: Understanding the Deployment Options for Your New Business Management System


When implementing a new business management system, you need to consider many factors. With advances in Web technologies and growth in broadband across the Internet, alternative deployment methods have emerged. Nowadays, you often must include the question of whether to implement the solution on premise or on demand. Find out more about these options and how your choice can impact the overall success of your solution.

on call staff  Demand or On Premise: Understanding the Deployment Options for Your New Business Management System When implementing a new business management system, you need to consider many factors. With advances in Web technologies and growth in broadband across the Internet, alternative deployment methods have emerged. Nowadays, you often must include the question of whether to implement the solution on premise or on demand. Find out more about these options and how your choice can impact the overall success of Read More

Microsoft Dynamics NAV 2013-Out and About (on the Cloud)


Those folks who might have been led to believe that Microsoft Dynamics has lately been focusing solely on one or two particular products (with a global enterprise appeal) at the expense of the others (that are more local and niche) will have been disabused of their notions in early October 2012. Specifically, Microsoft announced the general availability of Microsoft Dynamics NAV 2013 in 15 markets

on call staff  lately been focusing solely on one or two particular products (with a global enterprise appeal) at the expense of the others (that are more local and niche) will have been disabused of their notions in early October 2012. Specifically, Microsoft announced the general availability of Microsoft Dynamics NAV 2013 in 15 markets. With deep investments in significant new capabilities and improvements across the product, this launch was hailed as the most significant release yet of Microsoft Dynamics NAV. This Read More

Dell to Factory-Install Red Hat Linux on Servers


Red Hat, Inc., and Dell Computer Corporation today extended their strategic alliance, with Dell committing to factory-install Red Hat Linux on all future and currently shipping Dell« PowerEdge« server models.

on call staff  Factory-Install Red Hat Linux on Servers Event Summary RESEARCH TRIANGLE PARK, N.C.--(BUSINESS WIRE)--Dec. 6, 1999--Red Hat, Inc., and Dell Computer Corporation today extended their strategic alliance with a worldwide service and support agreement and a commitment from Dell to factory-install Red Hat Linux on all future and currently shipping Dell PowerEdge server models. Dell, the number No. 2 PC server provider worldwide, was the first major systems vendor to factory-install Red Hat Linux on its Read More

I Keep on Knocking...


Nearly 60 percent of Australian businesses with more than 100 employees do not respond to web-generated sales enquiries (such as e-mail or web forms) within seven days. But the bad news doesn’t stop there. Find out why your customers may still be waiting for you to respond—and what you can do about it.

on call staff  Keep on Knocking... Nearly 60 percent of Australian businesses with more than 100 employees do not respond to web-generated sales enquiries (such as e-mail or web forms) within seven days. But the bad news doesn’t stop there. Find out why your customers may still be waiting for you to respond—and what you can do about it. Read More