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Siebel: Great Plans for Great Plains
Siebel and Great Plains recently announced plans to expand their partnership allowing Great Plains' VARs to sell Siebel's eBusiness Applications. This agreement

on call and call back plans  opportunity for in-depth research on how Siebel and Great Plains operate. The TEC analysts were able to interview both Great Plains managers and partners. Event Summary Siebel Systems, Incorporated, recently announced plans to allow Great Plains VARs to sell Siebel's eBusiness Applications. Great Plains currently sells a co-branded version of the Siebel MidMarket Edition 2000 named Great Plains Siebel Front Office exclusively through VARs. The partnership will allow Great Plains VARs to offer front Read More...
Business Performance Management
Business performance management (BPM) enables organizations to translate strategies into plans, monitor execution, and provide insight needed to manage and improve financial and operational perf...
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Documents related to » on call and call back plans


Social Engineering Can Thwart the Best Laid Security Plans
There are a lot of different social engineering techniques, but they all have the same basic idea. The trick behind social engineering is to get the user to

on call and call back plans  days to follow up on your problem or you can reach me at . The call back method is preferred though, because the hacker can rest assured that the user won't call some bogus number and be alerted to their phony identity. Remember that a hacker's job is to not be discovered. This doesn't just apply to the short term, a hacker wants to remain undetected forever. Therefore, a hacker will usually tell the user that they will call them back in a few days. This not only puts the user at ease, but it also Read More...
Has KANA Gotten Its Mojo Back? - Part 1
In this service economy it is not surprising to hear about smart innovative companies whose businesses have been blossoming due to the superior customer service

on call and call back plans  of a sort based on the proficiency and style of the call center agent or  customer service representative (CSR) . Service Managers’ Tightrope Walk On the other hand, service managers are saddled with a tough balancing act amid competing business metrics and goals. Somehow, as miracle workers, they are supposed to control the costs (under ever more trimmed down budgets) of their service departments, and still become a  profit center , follow all the required corporate and regulatory policies, and, Read More...
Rootstock Software Steps Out on Force.com
One of my recent blog posts talked about the emergence of a few natively cloud-based enterprise resource planning (ERP) solutions that leverage salesforce.com’s

on call and call back plans  2, Rootstock currently focuses on North American companies and international English language-based companies. The company uses a direct selling team (with its own sales employees) at this time, but it is anticipated that by mid-2013, some select reseller arrangements will be put into place. In late 2013, plans call for translations into Spanish and Simplified Chinese (other languages will be driven by market demand). Using salesforce.com’s platform capabilities, language translations are not that Read More...
Oracle Integrates Front and Back Office with Applications 11i
On September 27, Oracle took a major step towards providing a fully integrated front and back office applications suite by launching Oracle Applications 11i at

on call and call back plans  Applications 11i Event Summary On September 27, Oracle laid out the details of its Oracle 11i application suite, which adds new application modules and integrates enterprise resource planning, customer-relationship management, supply-chain, and E-business applications in a single database. The new release, unveiled at the Oracle Applications User Group conference in Orlando, will do away with the company's separate releases for ERP and CRM. By linking all applications together, Oracle claims that Read More...
Managing On-demand Package Implementations
Why choose on-demand when there are so many integrated software solutions on the market? Because on-demand packages provide a number of benefits that can help

on call and call back plans  many integrated software solutions on the market? Because on-demand packages provide a number of benefits that can help IT focus on innovation and creating true business value, rather than dealing with network headaches. But along with the benefits there are a number of challenges. Read more about these challenges and how you can manage your on-demand implementation project. Read More...
Delivering on the Promise of Mobile ROI
Most companies have embraced mobility as a core strategic initiative and have deployed a number of solutions to meet their end users' and customers' needs, yet

on call and call back plans  on the Promise of Mobile ROI Most companies have embraced mobility as a core strategic initiative and have deployed a number of solutions to meet their end users' and customers' needs, yet few companies have established any means of concretely measuring the success or failure of their mobility deployments and/or their mission-critical app extensions. And for the enterprises that do measure mobile ROI, they have difficulty determining what a suitable ROI should be. This white paper focuses on Read More...
Security Begins on Your Desktop
The documents, spreadsheets, databases and other files on the personal computers used to conduct business are corporate assets. It cost money to create them

on call and call back plans  Begins on Your Desktop IT Management Issue Consider this: If the hard drive on your personal computer failed right now: How long would it take for you to be as productive as you were yesterday? Would any clients be inconvenienced? Would you impact the productivity of others in the company? Are you sure that no one else on your corporate network can access the files on your machine? How about when you connect to the internet from home? From a client's site? Is your company providing the proper level Read More...
On-demand IT Asset Management: What It Is, Why You Need It, and How You Can Benefit.
You probably know that managing your IT assets and infrastructure is becoming increasingly more complex, as your company operates on a broader, more global

on call and call back plans  more and more money on their IT infrastructures, their environments are becoming increasingly complex and multi-faceted as they deploy a vast array of wide and local area networks, as well as business systems such as enterprise resource planning (ERP) modules, customer relationship management (CRM) solutions, and office productivity tools. Additionally, as businesses operate on a broader, more global scale, IT assets are often purchased, implemented, and maintained by different departments in remote Read More...
I Keep on Knocking...
Nearly 60 percent of Australian businesses with more than 100 employees do not respond to web-generated sales enquiries (such as e-mail or web forms) within

on call and call back plans  Keep on Knocking... Nearly 60 percent of Australian businesses with more than 100 employees do not respond to web-generated sales enquiries (such as e-mail or web forms) within seven days. But the bad news doesn’t stop there. Find out why your customers may still be waiting for you to respond—and what you can do about it. Read More...
Informix Holds Fire Sale on Linux Database
Informix announced its continued commitment and investment to the Linux community with the release of Foundation.2000 and Cloudscape 3.0 on Linux.

on call and call back plans  Holds Fire Sale on Linux Database Event Summary NEW YORK, February 2, 2000-Informix Corporation (NASDAQ: IFMX), the technology leader in the software infrastructure for the i.Economy and a leading Linux vendor, at LinuxWorld 2000 announced its continued commitment and investment to the Linux community with the release of Foundation.2000 and Cloudscape 3.0 on Linux. Informix committed to bring all core server products to the Linux platform, including its business intelligence suite. Linux Read More...
ERP on Cloud
Delivered as a subscription service, ERP on Cloud is available for small to midsize businesses looking for a low initial investment and reduced overhead and

on call and call back plans  on Cloud Delivered as a subscription service, ERP on Cloud is available for small to midsize businesses looking for a low initial investment and reduced overhead and maintenance. It is available in select markets. ERP on Cloud can be delivered through a Web browser and entirely through the Internet. Ramco ERP on Cloud is a robust, full-featured ERP solution. Customers in over 1,000 locations use the system every day. Best practices are built into the solution's business processes, and companies can Read More...
AddonSoftware
AddonSoftware™ is a cost-effective, modular system for manufacturing, distribution, and general accounting. AddonSoftware Version 7 is the

on call and call back plans  is platform-independent – runs on Linux, UNIX, and Windows. Read More...
Dell to Factory-Install Red Hat Linux on Servers
Red Hat, Inc., and Dell Computer Corporation today extended their strategic alliance, with Dell committing to factory-install Red Hat Linux on all future and

on call and call back plans  Factory-Install Red Hat Linux on Servers Event Summary RESEARCH TRIANGLE PARK, N.C.--(BUSINESS WIRE)--Dec. 6, 1999--Red Hat, Inc., and Dell Computer Corporation today extended their strategic alliance with a worldwide service and support agreement and a commitment from Dell to factory-install Red Hat Linux on all future and currently shipping Dell PowerEdge server models. Dell, the number No. 2 PC server provider worldwide, was the first major systems vendor to factory-install Red Hat Linux on its Read More...

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