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Case Study: UNICEF Generates More Online Sales with Webfoot
In today’s global economy, organizations must strengthen customer relationships to maximize performance. UNICEF needed customer software to support a feature

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Customer Care and Billing (CC&B)
Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediat...
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Documents related to » medicare billing training online


Lowering Enterprise Software Total Cost of Ownership through an Enterprise Application Training Platform
More than any other factor, ineffective training is responsible for inflating total cost of ownership (TCO) for software investments. Ineffective training

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Microsoft Dynamics CRM Online Expands to New Markets
Microsoft has announced the expansion of Microsoft Dynamics CRM Online to 17 new markets. With Microsoft Dynamics CRM Online expanding to several Latin American

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Training for the Many… Learning for the One: How Successful Organizations Recognize the Difference and Use Technology to Deliver Both
Winston Churchill once said, “Personally, I’m always ready to learn, although I do not always like being taught.” Formal training and informal learning can be

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Online Training Case Study
A large multibillion-dollar service company decided to implement e-learning tools from SyberWorks in order to overcome significant challenges in training its

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Plex Online for Discrete Manufacturing ERP Certification Report (2010)
Plex Online is now TEC Certified for online evaluation of enterprise resource planning (ERP) software for discrete manufacturing in TEC's ERP Evaluation Center.

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How to Use Lotus Domino to Publish Policies and Procedures Online
Does your company have a simple way to publish and maintain internal documentation? If people are using workarounds instead of reading documents on the

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Free Online FSM Software Comparisons Now Available
TEC is pleased to announce that you can now compare field service management (FSM) solutions head-to-head using TEC Advisor—our free online software evaluation

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Realizing Cost Benefits Through Perimeter-based Online Security
Malware infections are becoming more and more severe, making detecting infections before they infiltrate your server or desktop a high priority. Perimeter-based

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Maintenance Connection Onsite/Online
Maintenance Connection is web-based maintenance management system that can be deployed on-line via the Internet or on-site on a company@s Intranet. The

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Internet Trust Marks: Building Confidence and Profit Online
Increase your Web site's potential with a trust mark. Learn how to increase transactions on your site and decrease shopping cart abandonment when you read this

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Why Soft-skills Simulation Makes a Hard Case for Sales Training
Many companies find that traditional sales training methods have fallen short. The competitive levels of today's business environment demand new educational

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Case Study: Real Estate Firm Adopts Microsoft Dynamics CRM Online to Drive Up-sell Opportunities
Real estate firm The Norris Group was holding ten years of customer history with an online e-mail marketing vendor. Costly errors, data loss, and the lack of

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Online Insight, Inc.


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Dispelling 7 Common Misconceptions about Online Backups
Are you still using tape, compact disc, or zip drives to do manual data backups? If you still don’t believe an automated online backup is the best way to

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