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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 medical claims billing at home


Differentiation through Service Excellence
With products increasingly becoming commodities, chief executive officers (CEOs) recognize that first-rate customer service is key to enhancing customer

medical claims billing at home  high tech, automotive, and medical equipment. Companies that can effectively outsource their aftersales service operations in these environments ' while ensuring field service coordination and measurably improving service ' will improve the customer experience and be well positioned for growth. Proactive Aftersales Service In industries such as industrial machinery, high-end consumer electronics, automotive, and utilities, uptime is highly important to customers, and providers typically have expensive

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Electronic Medical Records (EMR) for the Health Care Industry

Electronic Medical Records (EMR) assists physicians and other clinicians document patient care for current visits and provides access to patient clinical history. Sometimes may be referred to as computerized patient records (CPR). 

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Turn the Internet into a Strategic Sales and Interaction Channel


With the emergence of the Internet, the business environment has changed for many organizations, and will change to an even greater extent in the future. Indeed, in an increasingly dynamic and global environment, the Web has become an important source of competitive differentiation for companies of all sizes. In this comprehensive white paper, you’ll find out how to design a Web channel strategy that works for you.

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PeopleSoft Programs Cause Headaches at Number of Universities


For the students at Northwestern University registration was supposed to be as easy as point and click, however, it turned into crash and burn.

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Texas Instruments Tells War Stories At i2 Planet


This year at i2’s Planet conference, Texas Instruments reviewed lessons learned during their 3½-year i2-SAP implementation.

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The Right Data at the Right Time


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Sterling Commerce, an AT&T company


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Customer Care and Billing (CC&B)


Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services.

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Event: TEC's Aleksey Osintsev to Speak at Glovia Event


TEC's Aleksey Osintsev will be presenting at the Glovia Customer Event in Las Vegas, Nevada, which happens next week, February 18 and 19. If you're at the event, be sure to say hello to him. Aleksey will be talking about the current ERP market, and will explain TEC's methodology to show how the glovia G2 ERP solution measures up against the competition. We'll have highlights from his

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At Your Fingers: the Real-Time Value of BI


Learn how real-time or near real-time analytics can help you accelerate business insight and shorten customer response times in At Your Fingers: ...

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Case Study: Integrated Customer Data Drives Efficiency and New Revenue Opportunity for Leading Medical Solution Provider


Solta Medical, a developer of innovative esthetic energy devices to address aging skin, needed a scalable platform to support near-term product and customer growth and a recent merger. It sought a single, integrated CRM and field solution—one that could provide complete customer and product history. See how the ServiceMax solution has greatly increased Solta’s visibility into its customers and their products. Read the case study.

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