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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 medical bpo


Vertical Solutions Inc.-All About Field Service: Part One
Field service management (FSM) is a growing enterprise software segment, and while it may not be a new software market, it is quickly increasing in value and

medical bpo  of Infor ), Technology Medical Partners , eBizNET Solutions , Ellipse Solutions , and McGladrey . Figure 2 (below) depicts VSI’s apps strategy and how its own solutions fit in with third-party solutions. Interestingly (since the perception is that ERP solutions can compete with FSM specialists), many ERP providers are well aware of the white spaces in their solution profiles, even with their post-sales service offerings. VSI has direct relationships with many of these providers. An alliance initiative w

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Documents related to » medical bpo

A Leader in Service Management Tackles Multidimensional Growth


Founded in 1999, Servigistics, initially a service parts planning and optimization (SPP/O) specialist, has become a full-fledged service lifecycle management (SLM) platform. P.J. Jakovljevic, principal analyst at Technology Evaluation Centers (TEC), runs down the company's history of acquisitions and developments, and interviews Mark Vigoroso, Servigistics' senior vice president of global marketing and alliances.

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What's in a Name? or Enterprise Systems' Reincarnations (Part I)


Well, the ERP Graveyard blog might sometimes be slightly deceiving, since not all enterprise resource planning (ERP) products necessarily die there. Some of them might even be resurected under a different name and ownership. To that end, Infor might even seem like old news today. It's been five years since its formation (no pun intended here, given its subsequent acquisition of former Formation

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Thou Shalt Manage Human Capital Better


Although the human resources department has long been seen as a necessary evil at best, the scope of human resources management systems (HRMS) has been extended to include recruiting, competency management, training, time management, performance management, and so forth.

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Enterprise Incentive Management Leader Responds to Market Demands


The market for enterprise incentive management (EIM) products is in its early stages and is rapidly evolving. Callidus Software is the EIM vendor of choice for some of the largest companies in the world.

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Syntel, Inc.


Syntel (NASDAQ: SYNT) is an IT and business process outsourcing (BPO) company. Its portfolio of services includes complex software application development and maintenance services, platform migration solutions, BPO, e-business development and integration, wireless solutions, data warehousing, and customer relationship management (CRM) implementation. Vertical industry focus areas include financial services and banking, health care, and insurance. Syntel is partnered with such companies as Business Objects, Citrix, Cognos, IBM, Microsoft, MicroStategy, Oracle, Sun Microsystems, and TIBCO, among others. Headquartered in Troy, Michigan (US), Syntel was incorporated in 1980. Syntel has over 6,500 employees and 28 offices around the globe, with 10 development centers, including 4 in the US (Troy, Michigan; Phoenix, Arizona; Memphis, Tennessee; and Nashville, Tennessee) and 6 in India (2 in Mumbai; 2 in Pune; and 2 in Chennai).

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Medical Distribution System


TSH's flagship product, the Master Distribution System (MDS), is a fully-integrated, easy-to-learn, enterprise software solution designed to operate in high-volume, order-intensive, service-oriented Medical Supply environments. A proven, mature and modern solution, MDS is robust, stable and customizable. MDS for Medical Distribution includes: all Medical Distribution Requirements rebates and Contract Management lot, Expiration Date and Serial Number Tracking DEA and ARCOS reporting Physician Order Templates EDI - Implementation of X.12 Standard fully Integrated E-Commerce Capability document Imaging multi Carrier Shipping Interface integrated Fax and E-mail Capability

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Case Study: All Flex Inc.


From its two locations, All Flex serves industrial, medical, and other customers with printed circuits. Five years ago, All Flex kept its records in multiple, inconsistently updated spreadsheets—leading to parts shortages and production delays. With an enterprise resource planning (ERP) system designed for the printed circuit industry, All Flex increased sales and reduced delays to less than 1 percent. Find out how.

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ICD-10: Business Transformation through Regulatory Compliance


The International Classification of Diseases (ICD) has had structural and space limitations that constrained its ability to accommodate advances in medical knowledge and technology. ICD-10 codes address these issues and also help in morbidity and mortality reporting. Information technology (IT) systems and infrastructure used by US health care stakeholders must be ICD-10 compliant by October 1, 2013, as mandated by the Department of Health and Human Services. This paper discusses an ICD-10 migration approach and its impacts on payer/provider processes, as well as the business benefits of early adoption.

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Mercury Medical: A Health Care Manufacturer Improves Reporting and Analysis with IBM Cognos Express


Read how Mercury’s users can now create the most critical reports that they were previously relying on a legacy reporting platform to produce. These include sales commissions, weekly sales, a rolling 12-month sales report, and an inventory summary report.

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How Missing Metadata Affects Text Optimization


When portable document format (PDF) documents are used for medical records, insurance policies, judicial statements—or anywhere that timely and efficient processing of documents is required— inaccurate or illegible characters are unacceptable. Learn how missing or incorrect metadata affects onscreen text rendering in PDF files, and find out how to minimize or prevent the effects of missing metadata.

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