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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 managing client demographics


Customer Relationship Management: Evolution, Not Revolution
Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause a host of problems, from

managing client demographics  key functionalities related to managing customer information: marketing, sales, or service. Software modules are generally broken down into four functional areas: sales automation, marketing automation, customer service and support, and a reporting and analysis tool. Some CRM packages are comprehensive, meaning that they incorporate aspects of all four functions. So how do you know if you need a comprehensive package? This partly depends on whether your enterprise is small-to-medium, or whether it is a

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Sales Force Automation (SFA)

Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining contact data. Systems often include various levels of analytic and reporting capabilities. 

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Documents related to » managing client demographics

Are You Ready for Enterprise Feedback Management?


Enterprise feedback management (EFM) is the process of systematically collecting, analyzing, consolidating, and using all sources of feedback to improve your company and your overall profitability. EFM includes not only aggregating feedback from multiple stakeholders, across multiple channels, but also getting real-time, actionable information to where it’s relevant in the company. Learn more about implementing EFM.

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Attaining Real Time, On-demand Information Data: Contemporary Business Intelligence Tools


Demand for instant access to dispersed information is being met by vendors offering enterprise business intelligence tools and suites. Portlet standardization, enterprise information integration, and corporate performance management are among the proposed solutions, but do they really deliver real time information?

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e-Business Service Provider Evaluation & Selection


This is a transcript of an audio conference on E-Business Service Provider Evaluation and Selection presented by TechnologyEvaluation.Com. The presentation used the TEC patented selection engine WebTESS to conduct a live real time evaluation and selection. It then reviewed the critical differentiating service provider criteria, as well as detailed comparisons of competing vendors within the various types of DBSPs.

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The Human Capital Management Market-Hot, but also Overpopulated?


Many human capital management (HCM) vendors try to cover most of the bases through broader product suites. While there have been noticeable consolidation moves in the market, which vendors will eventually dominate cannot be exactly stated at this time.

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Managing Risk through Better Planning


There are many business pressures urging organizations to improve their planning processes. However, in many organizations, the achievement of delivering the annual plan is so onerous that little business benefit is derived from it. That’s why organizations should look for a planning solution capable of delivering flexible business models—models which are mapped to their unique business requirements.

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Managing Process Manufacturing Using Microsoft Dynamics AX


Some firms rely on out-of-the box functionality to help reduce risk, minimize custom development, and increase predictability of successful implementation usage. This book simplifies explanations in order to understand the functionality related to operations and supply chain management in process manufacturing.

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The Future of Attracting, Retaining, and Managing Talent


By 2014, between 47 and 50 percent of the world’s working population will have been born after 1980, and are known as ‘millennials.’ Companies that want to reach this generation should realize that many millennials coming out of universities have never had a real job. This paper discusses how talent management processes—particularly recruiting —are evolving to address the changing needs and expectations of the workforce.

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Managing ERP Implementation Projects to Deliver Increased ROI


ERP implementation projects have the potential to make or break a business. A well-implemented ERP solution can enable an organization to grow, run more cohesively, and drive substantial benefits in metrics. This report, based on an Aberdeen survey of 188 respondents, illustrates how Best-in-Class organizations scope out their ERP project plans and then manage and measure to deliver return on investment. Download the report.

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Managing Global Supply Chain


As international competition becomes more intense and as national barriers for trade gradually reduce, the era of global business is here to stay. Increasingly the difference between success and failure in the global marketplace will be determined not by the sophistication of product technology or marketing communication, but by the way in which the global supply chain is controlled and managed.A global supply chain has to be agile and flexible enough to cope with differences in customer requirements and yet should be able to reap the benefits of focused manufacturing in terms of economies of scale.

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5 Methods for Managing Your Millennials


The millennial generation is having a large impact on today’s workforce. Including anyone born between 1980 and 2000, there were 80 million millennials in the United States as of 2012, and roughly half of them were already in the workforce. That percentage will only continue to grow, and smart companies are learning how to better handle this group of employees, as millennials differ from their baby boomer counterparts in how they approach their careers in many ways.

This white paper looks at 5 methods for managing your millennials, focusing on the motivations and work habits of this younger generation. Millennials are driven by collaboration, feedback, and reinforcement, and focus on the immediacy of tasks rather than longer-term goals. Employers may be used to the baby boomer generation, where the focus is on independent work and long-term goals, and scheduled feedback is more the norm. While millennials value transparency and a relaxed attitude, previous generations generally have a more formal view of the workplace and expect a rigid hierarchy of command.

At the root of the differences is that millennials are motivated by different factors than their predecessors. Thus management needs to adapt—but instead of the “millennial factor” being viewed as a negative trend and thus cause for alarm, this workplace demographic shift is best viewed as an opportunity to capitalize on the strengths of the younger generation of employees. Learn how to help your business thrive in this new climate with these 5 ways to manage your company’s millenials.

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