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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 managed care programs english


ROI Systems Defies The Odds Through Delighted Customers Part Three: Strengths, Challenges and User Recommendations
ROI System is definitely a

managed care programs english  Internet service request management, vendor-managed inventory (VMI), and expanded advanced planning and scheduling (APS). While the company cannot be regarded as a leader in the market as its customer base amounts to over 400, primarily (over 90%) North American enterprises, the long-term tenure and experience of ROI's staff and the less traumatic upgrade path of the product offerings have not yet left any customer in the lurch. This fact may be a compelling incentive for companies to opt for the vendor.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Staff Scheduling for the Health Care Industry

Staff Scheduling manages the scheduling of hospital employees, primarily nursing staff.  

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Ariba's 15-Year Journey into the B2B Commerce Cloud


Ariba’s collaborative business commerce solutions focus on the basics: buying, selling, and managing cash. Ariba’s cloud-based vision has grown a vast network trading community to help businesses connect with each other and with suppliers. TEC Principal Analyst P.J. Jakovljevic reviews Ariba's 15-year history and discusses its market with Dan Ashton, Senior Manager of Solutions Marketing for Commerce Cloud Solutions.

managed care programs english  based on the spend managed through the cloud and so also is connected to the value recognized by the organization.  Keeping Abreast of Technology Trends TEC: What is your strategy towards social (Web 2.0 and Enterprise 2.0) tools and role-based user experience (UX), and their deployment for your target customers? DA: Social business collaboration is a critical focus at Ariba. You can go online and track your friends in a matter of seconds because sites like Facebook and Twitter put everything you need Read More

Demystifying SAP Solution Manager


Many large organizations are struggling to manage all their software systems—let alone the different software versions across departments. In his article, TEC principal analyst P.J. Jakovljevic discusses how SAP Solution Manager, a unique offering for centralized support and system management, covers all aspects of system deployment, operations, and continuous improvement, to ease customer pain with their complex IT environment.

managed care programs english  25,000 productive SAP systems managed overall. The vendor is seeing a constant rise in the adoption of SAP Solution Manager, which is provided as part of an SAP support agreement. Perhaps a better question would be: How many SAP customers are using what percentage of SolMan’s entire scope? After all, all of the aforementioned SolMan functions are stand-alone, and can be used, but do not necessarily have to be used. To be precise, with the Solution Manager 7 version, all SAP customers are required to cre Read More

Ventyx-Utilities’ One-Stop-Shop Provider?


In 2012, there is still no such thing as a true “total solution provider” for energy and utility companies. These companies just have too many needs across the board that require robust industry-specific functionality and deep domain expertise for a single vendor to satisfy them all. But Ventyx, an ABB company, comes close to the mark. TEC principal analyst P.J. Jakovljevic discusses Ventyx’s strategy with its product marketing team.

managed care programs english  of work should be managed and optimized as a single workforce responsible for delivering value to a single company. And in order to do that, they must all be managed by a single solution. Utilities face an even more complex set of requirements in supporting field resources due to the need to manage both short-cycle work (imminent customer service, repair, etc.) and long-cycle projects (e.g., new construction and T&D asset infrastructure work orders). Ventyx has a competitive advantage in terms of offering Read More

8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative


It’s no secret that winning and retaining customers is the key to growth and success. But that’s no small feat, with ever-increasing customer demands, as well as the difficulty of implementing and enforcing processes to support your interactions with prospects, customers, and partners. Eight proven customer relationship management (CRM) best practices can help you create a customer retention strategy. Learn more.

managed care programs english  channel sales can be managed right alongside inside sales, for an integrated view of all your sales activities. Marketing executives can measure and manage the effectiveness of their campaigns and tie revenue back to individual marketing activities. Finally, marketing ROI is measurable. Customer service and support executives have access to up-to-the minute information about global service operations such as agent performance and service quality so that they can make the right adjustments and implement Read More

Outsourcing Security Part 3: Selecting a Managed Security Services Provider


As the final article in a three-part series on outsourcing security, the following article provides guidelines for selecting a dependable managed security services provider.

managed care programs english  compliance monitoring. Choosing a managed security company is similar to choosing any other key IT vendor, except that organizations can't afford downtime if the vendor fails. Properly identifying and evaluating the risks and benefits of outsourcing security can seem like a daunting task. Considerable study and extreme care must be given to weighing factors of managed security services providers, such as: Staying power of the company Expertise of security professionals Range and flexibility of the Read More

Trends in E-health


E-health involves simplifying processes related to information, communication, and transactions within and between health care institutions and professionals via the use of information and telecommunications technologies. Outsourcing Center and Wipro surveyed organizations worldwide to examine current trends and approaches to e-health initiatives. Download this report now for insight into the survey findings—and the road ahead for e-health.

managed care programs english  in E-health E-health involves simplifying processes related to information, communication, and transactions within and between health care institutions and professionals via the use of information and telecommunications technologies. Outsourcing Center and Wipro surveyed organizations worldwide to examine current trends and approaches to e-health initiatives. Download this report now for insight into the survey findings—and the road ahead for e-health. Read More

Magic Quadrant for Managed File Transfer


Companies should consider managed file transfer (MFT) suite vendors that meet their tactical and strategic needs. It's all too easy to be reactive and deploy technology that supports only one file transfer protocol and one standard for secure file transfers. It's more prudent to deploy a product that can be easily expanded and upgraded to handle multiple protocols and multiple standards in a well-managed, auditable way.

managed care programs english  Quadrant for Managed File Transfer Magic Quadrant for Managed File Transfer If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Sterling Commerce is a software company that helps our customers optimize and transform their Business Collaboration Network inside and outside the enterprise quickly, easily, and securely so they can accelerate revenues and reduce costs. Source : Sterling Commerce Resources Related to Managed File Transfer Read More

Electronic Medical Records (EMR) for the Health Care Industry


Electronic Medical Records (EMR) assists physicians and other clinicians document patient care for current visits and provides access to patient clinical history. Sometimes may be referred to as computerized patient records (CPR).

managed care programs english  Medical Records (EMR) for the Health Care Industry Electronic Medical Records (EMR) assists physicians and other clinicians document patient care for current visits and provides access to patient clinical history. Sometimes may be referred to as computerized patient records (CPR). Read More

CaminoSoft Managed Server HSM


Companies today are managing ever-increasing amounts of data. Traditional solutions have involved increasing server space by adding more hard drives. Strategically, however, this is like building storage rooms in your house, with no thought as to what will be stored where. That’s why you need an intelligent approach to data management, which doesn’t involve “building more rooms” in your systems.

managed care programs english  Managed Server HSM Companies today are managing ever-increasing amounts of data. Traditional solutions have involved increasing server space by adding more hard drives. Strategically, however, this is like building storage rooms in your house, with no thought as to what will be stored where. That’s why you need an intelligent approach to data management, which doesn’t involve “building more rooms” in your systems. Read More

SAP In-memory Computing Technology Changing the Way Business Intelligence Is Managed


With the revolution of in-memory computing already under way, the question isn’t if this revolution will impact businesses, but when and how. This paper details how in-memory computing can change the way you manage business intelligence (BI). For business and information technology (IT) executives, the paper furnishes substantial information and business examples about what changes they can look forward to and how those changes can catalyze their strategic initiatives.

managed care programs english  Way Business Intelligence Is Managed With the revolution of in-memory computing already under way, the question isn’t if this revolution will impact businesses, but when and how. This paper details how in-memory computing can change the way you manage business intelligence (BI). For business and information technology (IT) executives, the paper furnishes substantial information and business examples about what changes they can look forward to and how those changes can catalyze their strategic Read More

10 Critical Sales Management Reports (That Salesforce.com Can't Generate and 10 Reasons to Care)


In the current economy, the only way for sales organizations to deliver the expected results is through better, more consistent decision-making. Learn how one solution enables sales organizations to realize the full potential of their customer relationship management (CRM) data—and drive their sales teams to realize their full potential. Here is a list of 10 of the most important ways that Birst provides actionable, impactful insight that other CRM providers cannot.

managed care programs english  business intelligence, analytics, CRM analytics, sales management, sales management reports, data visualization Read More

When the Bigger Fish Eats the Smaller to Become a Bigger Fish


This time the merger and acquisition of Connect-Care by Firstwave appears to be a search for vertical market access. Connect-Care provides a direct reach to 87 software vendors that may represent both vertical expertise and a network of resellers. The stakes are high. Will the Firstwave technical lead and the Connect-Care vertical expertise bring a best-of- breed CRM application that the market needs?

managed care programs english   Read More

Managed Services: How to Adapt to the Channel Model of the Future


Low margins, a boom in the managed services sector, and a decreasing reliance on client–server-based infrastructures are drastically changing the business landscape for many traditional IT channel players. This paper assesses the challenges facing the IT channel and describes how IT resellers can transform the growing demand for managed services from a threat into a key opportunity for future business success.

managed care programs english  a boom in the managed services sector, and a decreasing reliance on client–server-based infrastructures are drastically changing the business landscape for many traditional IT channel players. This paper assesses the challenges facing the IT channel and describes how IT resellers can transform the growing demand for managed services from a threat into a key opportunity for future business success. Read More

Document Management for the Health Care Industry


Document management (DM) for health care and hospitals manages the storage, display, faxing, and scanning of paper and electronic documents.

managed care programs english  Management for the Health Care Industry Document management (DM) for health care and hospitals manages the storage, display, faxing, and scanning of paper and electronic documents. Read More