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Software Functionality Revealed in Detail
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 healthcare bpo partners


Vertical Solutions Inc.-All About Field Service: Part One
Field service management (FSM) is a growing enterprise software segment, and while it may not be a new software market, it is quickly increasing in value and

healthcare bpo partners  well as the home healthcare market. Complex service management for manufacturing, home services centers, and BPO centers that manage customer service for multiple companies. VSI’s platform approach enables the vendor to offer its BPO customers a decided advantage: they can quickly and easily replicate business processes for multiple clients, while keeping each customer’s data segmented and secure. VSI accommodates their needs to create and enforce multiple service-level agreements (SLAs), warranty

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Documents related to » healthcare bpo partners

Emptoris: Opening a New Chapter of Prosperity - Part 1


Good news is scarce these days across the board, and I am always keen on reporting on rare bullish enterprise applications businesses, especially if the company is in my neck of woods. Recently, I had an upbeat and constructive business update meeting in person at Emptoris’ headquarters. The Burlington, Massachusetts, US-based company was founded in 1999 as a strategic

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Human Resources: To Outsource or Not to Outsource, That Is the Question


As human resource outsourcing (HRO) becomes an increasingly popular option for many HR organizations, they must inform themselves about the benefits and challenges outsourcing brings. Find out why outsourcing your HR activities may or may not be right for you.

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Changing the Paradigm in Healthcare Information Technology-Becoming Proactive and Moving Into the Home


Demands for care from an ageing population necessitate a paradigm shift across the health care ecosystem to support a sustainable approach to improving and integrating high-quality patient care across multiple stakeholders. Providers can lead these initiatives by being proactive, reaching out to their patient base, and facilitating care in the home. Read about how information technology can enable this paradigm shift.

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UNIT4 Partners with Amazon to Expand Cloud Capabilities


UNIT4, a cloud-focused business software  and services company, has announced a partnership with Amazon, one of the top global providers of cloud services. Under this agreement UNIT4 will develop the necessary consultancy services and technical support to deploy its UNIT4’s business software with the Amazon Web Services (AWS) platform. By connecting with AWS, UNIT4 will be able

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Vertical industry brief, Pharmaceutical and healthcare


The pharmaceutical industry is highly competitive, regulated, and in a permanent state of change. Customers demand instant attention, while suppliers require comprehensive leading edge services with regard to their products. Regulatory authorities require that the industry keep up to date with regulations, following them to the letter. Competitors are always inventing new ways to gain market share, while e-business presents new opportunities and challenges. All the while the pressure to reduce prices and to shorten order cycles is high. Pharmaceutical wholesalers comprise the lifeline within the pharmaceutical industry, providing continuity of supply and facilities for storage. They also offer a range of supporting services, such as information technology systems and product withdrawal notifications, which form an essential part of the total healthcare package. These companies and institutions all operate in an environment where speed and efficiency may mean the difference between life and death. However, the industry has a number of specific requirements that are critical for achieving success in the distribution sector.

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Compaq Partners with Red Hat in Linux Support Deal


Compaq Computer Corp. and Red Hat, Inc. announced that Compaq will provide call center support for the Red Hat Linux operating system.

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The Accountable Care Organization Enabled by Collaborative E-Care Management


The healthcare system does not adequately provide and support proactive collaboration and communication while the patient is outside the healthcare system. Current technology (e.g., health information exchange and electronic health records) doesn’t facilitate the required level of collaboration beyond the hospital or physician’s office that will be necessary to address the objectives of an accountable care organization.

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How Retail Partners and Mobility Can Help Deliver Value to Bank Customers


Banks are facing high levels of scrutiny from their customers and find themselves under great pressure to create value, win back lost customers, and maintain existing relationships as well as lower customer attrition levels. Three seemingly disparate trends—need for savings, growth in mobile usage and advent of coupon aggregators—together offer banks a way to create a sticky service. This paper discusses the idea of banks partnering with retailers to leverage their superior customer understanding to provide mobile coupons to their customers.

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Infor Means Business with its Partners: The IPN Unveiled


One of the reasons why Infor, despite its over 70,000 large customer base, hasn’t been regarded as a serious enterprise applications contender has been the company’s spotty relationship with its channel partners. Partners currently contribute only about 25 percent of Infor’s license revenue (except for Latin America, where that ratio is 50 percent). Infor

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