Kronos, the company that introduced the first micro-processor time clock in the 1970s, knows how tricky workforce management (WFM) can be. In this article, TEC principal analyst P.J. Jakovljevic looks at WFM challenges facing organizations, particularly those with large, complex workforces, and how Kronos’ innovative solutions help companies control labor costs, minimize compliance risk, and improve workforce productivity.
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WFM deal, particularly in health care, manufacturing, and retail. Kronos seems to be benefiting from the high labor costs and tough compliance standards, and from the largely untouched lands of China, India, and Brazil. As mentioned earlier, its weakness is the lack of a task management system, which is becoming increasingly important to retailers. IBM (in partnership with Reflexis), SAP, RedPrairie, JDA Software , and Oracle have developed integrated suites with online order