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Epicor Insights 2012: Old Epicor + Old Activant = New Epicor
The recently held Epicor Insights 2012 user conference was the very first one to combine former Epicor and Activant customers. Reportedly, there were 4,000

ge social worksoftware  Epicor SVPs) come from GE and Rockwell , where they had implemented quality concepts such as Lean, Six Sigma, DMAIC (define, measure, analyze, improve, and control) , development cells, net promoter score (NPS), etc. Equipped with this experience, they had also implemented those and other technologies at Activant to improve professional services, research and development (R&D) processes, and customer support quality, such as Agile Scrum, development cells, etc. Activant has also been big in the realm of Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » ge social worksoftware


How to Use Technology to Redefine Today’s Economy
Daniel Burrus examines how using technology can not only help organizations lower costs and become more efficient, but also redefine today’s economy. Learn the

ge social worksoftware  how the industry in general works. Unfortunately, most companies are using technology only one way—to lower costs and become more efficient. They view technology as a way to “do more with less,” “streamline the workflow,” and “trim expenses.” Sound familiar? While this is certainly one good use of technology, you can also use it to redefine the marketplace as well as your products and services. In this case, technology becomes a tool of creation. You can create new products, new services, Read More...

IFS Defence Ltd., a joint venture between BAE Systems and IFS, recently acquired iSC, a British custom software firm. However, some product integration issues

ge social worksoftware  —now in its seventh generation—whose component architecture provides solutions that are easier than most to implement, run, and upgrade. IFS Applications is available in 54 countries and 22 languages, and the vendor has over 600,000 users across seven key vertical sectors: manufacturing; automotive; process industries; utilities and telecommunications; construction, contracting, and service management; aerospace and defense (A&D); and retail and wholesale. For information on IFS’s more recent state Read More...
Two Vendor Execs Discuss the Current B2B Pricing Market (and its Future)
Why are some companies still managing their prices with spreadsheets—and leaving their single most important profit lever to such inadequate if not harmful

ge social worksoftware  A graduate of the GE Capital Leadership Development Program , Girgenti spent 10 years honing his business acumen in sales and marketing positions of increasing responsibility within GE Capital and Wells Fargo Bank . He earned an MBA from Brigham Young University and BA from Wake Forest University . Tim Girgenti, CMO of PROS Steven Forth is chief executive officer (CEO) of LeveragePoint and sits on its Board of Directors. He is responsible for strategic direction, finances, and key relationships. Prior to Read More...
Salesforce.com Wants to Help You Transition to a Customer Company
Coincidentally or not, my industry analyst career started at about the same time that salesforce.com was founded, back in 1999. And boy, has the vocal cloud

ge social worksoftware  partner, and employee communities? GE Capital leverages the Salesforce Chatter social networking tool (in part based on the GroupSwim and DimDim acquisitions) so that its employees, customers, and partners can collaborate with real-time feeds, files, and updates. Reportedly, the company has cut down in-person meetings by 30 percent via Chatter communities. 2.     Connected Employees: How do you sell as a team? NBCUniversal uses multiple saleforce.com products starting with the original Salesforce Read More...
Deltek Goes Social with Kona Business
Deltek, the leading global provider of enterprise software and information solutions for professional services firms and government contractors, has been

ge social worksoftware  and even individuals at large. The cloud-based social collaboration and productivity platform aims to empower project-based organizations by enabling their internal teams to collaborate and work better together. For 30 years, Deltek has been focused on helping project-based businesses achieve higher levels of business performance. The vendor understands the challenges inherent in delivering successful projects and has identified poor collaboration and misaligned teams as the primary inhibitors to Read More...
Social PLM and CRM - Dassault Systèmes and Netvibes (Under the Exalead Brand)
The voice of the customer (VOC) concept has been around for decades, but the Internet and social media technologies have finally enabled it to its fullest

ge social worksoftware  to) customers venting their anger or expressing their delight with some vendor’s service or some product’s characteristics and performance via online forums. A company’s ability to spot market trends in a timely way and find competitive info such as good or bad sentiments about its products and brands should go all the way back to the design department (and its suppliers). Dassault V6 Over the last few years, Dassault Systèmes , a leading provider of product development software solutions, has Read More...
ShopSocially to Help Retailers Measure Social Commerce Benefits
ShopSocially, a social commerce software provider, has announced the addition of an A/B Testing framework to its platform, so that Internet retailers can

ge social worksoftware  version and have data-driven intelligence to ramp up their social media efforts. Retailers are well aware of the influence of social media on customer engagement and its role in enhancing the purchase intent on e-commerce Web sites. However, quantifying this influence and translating it into tangible and accurate business benefits has always been a challenge. The ShopSocially platform already offers retailers advanced features such as audience targeting (based on users’ social profiles), incentive Read More...
Improving Revenue and Customer Engagement with Social Media Analytics
Social media possess tremendous potential to drive revenue. But defining a business-effective social media strategy can be challenging for retailers who may be

ge social worksoftware  Revenue and Customer Engagement with Social Media Analytics Social media possess tremendous potential to drive revenue. But defining a business-effective social media strategy can be challenging for retailers who may be new to the channel—not to say a bit skeptical. Fortunately, advances in social media analytics now offer retailers the ability to act on intelligence gleaned from online conversations occurring across both professional and consumer-generated media sites. Learn more now. Read More...
Oracle Unveils Oracle Social Relationship Management Suite at Oracle OpenWorld
At Oracle OpenWorld, Larry Ellison introduced Oracle Social Relationship Management (SRM) Suite. The product incorporates multiple social platforms to

ge social worksoftware  Unveils Oracle Social Relationship Management Suite at Oracle OpenWorld At Oracle OpenWorld, Larry Ellison introduced  Oracle Social Relationship Management (SRM) Suite . The product incorporates multiple social platforms to facilitate real-time interaction between companies and their clients. For existing Oracle customers the obvious advantage comes from the fact that Oracle SRM Suite integrates with other Oracle enterprise applications (i.e., Oracle Fusion Marketing, Oracle Fusion Sales Catalog, Read More...
Social Networks: How They're Turning CRM Upside Down
Social networking has collided with customer relationship management, and it s turning the relationship between businesses and their customers upside down

ge social worksoftware  collided with customer relationship management, and it s turning the relationship between businesses and their customers upside down. Today, businesses are using social networking sites like Facebook and MySpace or, as is the case with Procter & Gamble, developing their own social networks, to … Read More...
Infor Gets Social
At the Inforum 2013 user conference, Infor announced Infor Ming.le, a new platform for social collaboration, business process improvement, and contextual

ge social worksoftware  Gets Social At the Inforum 2013 user conference, Infor announced Infor Ming.le , a new platform for social collaboration, business process improvement, and contextual analytics. The social tool is embedded within Infor’s key systems, such as enterprise resource planning (ERP), supply chain management (SCM), human capital management (HCM), enterprise asset management (EAM), etc., so employees across all areas of the business can communicate and collaborate, as well as follow people, assets, and Read More...
Evolution of Social Networks into Virtual Organizations
Modern online social networks are successful and popular, and have been since the mid-1990s. The question now before us is this: what is this phenomenon and

ge social worksoftware   Read More...
SAP Introduces Work Patterns for Jam Social Software
SAP has announced an innovative set of pre-built collaborative process or “work patterns” for its Jam social software. SAP is leading the industry by providing

ge social worksoftware  first pre-built patterns bring together SAP Jam with data and objects from SAP CRM to support account planning, opportunity management, deal rooms, and service requests for sales and service professionals. The work patterns add tremendous value to the existing rich set of functionality available in SAP Jam. The initial pre-built work patterns help users achieve the following: Obtain a complete picture of the situation or project at hand Have access to experts who can help execute effectively Create a Read More...
Social CRM: Key Strategies and Must-have Features
Social CRM has become one of the biggest growth areas in CRM for companies trying to develop a greater understanding of their customers. Social CRM is no longer

ge social worksoftware  become one of the biggest growth areas in CRM for companies trying to develop a greater understanding of their customers. Social CRM is no longer a “nice to have.” It is an essential component of a CRM solution that helps organizations understand what customers really think, by interacting with them directly and getting involved in the conversation about their own organization. Know the key aspects of social CRM. Read More...

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