Part 1 of this blog series started a lengthy discussion about the value proposition and parts-and-parcels of business process management (BPM), with an ensuing focus on Pegasystems (also known as Pega) as one of the leading BPM suite providers. Part 2, Part 3, and Part 4 then analyzed in depth a number of the vendor’s “BPM secret sauce” ingredients.
Pega is one of the leading vendors in the
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strong presence in the financial services, insurance, and health care markets. The vendor has been most successful competing for customers whose businesses are characterized by a high degree of change, complexity, and size. The principal competitive factors within Pega’s market include the following: the BPM product’s adaptability , scalability , functionality, and performance ; proven success in delivering cost savings and efficiency improvements; ease-of-use for developers, business units,