-
Abstract:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the
perspectives of core functionality, its distinguishing factors, and the challenges users may face when considering the Surado
solution. (...)
Excerpt related to
customer relationship management vendor for health care:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from
the perspectives of core fun...
Published:
2006-08-17
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Abstract:
Although Click Commerce is a thriving provider of on-demand supply chain management (SCM) solutions for a variety of worldwide
industries, it does have to face up to a variety of challenges, some of which are of its own making. (...)
Excerpt related to
customer relationship management vendor for health care:
Although Click Commerce is a thriving provider of on-demand supply chain management (SCM) solutions for a variety of worldwide
industries, it does...
Published:
2006-11-16
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Abstract:
Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry.
As a result, ERP for services has emerged as a viable software category competing with the best-of-breed vendors serving professional
services sector industries. (...)
Excerpt related to
customer relationship management vendor for health care:
Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry.
As a result, ERP...
Published:
2007-04-09
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Abstract:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensive planning, attainable objectives, metrics, and check points mid-sized companies will not realize success
and full potential from their CRM system. (...)
Excerpt related to
customer relationship management vendor for health care:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensiv...
Published:
2005-02-14
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Abstract:
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in
the service industry. Simultaneously, professional services automation (PSA) became a viable software category. Consequently,
deciphering the difference between ERP and PSA remains a c (...)
Excerpt related to
customer relationship management vendor for health care:
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in the
service industry. Sim...
Published:
2006-04-13
-
Excerpt related to
customer relationship management vendor for health care:
... financial services, insurance, and health care markets ...
The vendor has been most successful competing ... s BPM and customer relationship
management (CRM) customers ...
Published:
2009-09-03
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Abstract:
Lawson Software, almost two years since a successful IPO amid adverse conditions at the time, has had its share of difficulties
while rounding up its vertical offerings via a slew of focused appetizing acquisitions. While the last two quarters have seen
license revenue revive and profits, certain ongoing (...)
Excerpt related to
customer relationship management vendor for health care:
Lawson Software, almost two years since a successful IPO amid adverse conditions at the time, has had its share of difficulties
while rounding up ...
Published:
2003-11-06
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Abstract:
SAP AG has long committed to placing compliance at the core of its product suite, as the vendor has recognized the growing
role of enterprise systems in assisting companies to meet the increasing challenges of corporate compliance and risk management. (...)
Excerpt related to
customer relationship management vendor for health care:
SAP AG has long committed to placing compliance at the core of its product suite, as the vendor has recognized the growing
role of enterprise syst...
Published:
2007-05-02
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Abstract:
Just what you need about IT Vendor Management! During a recession, successful businesses change their approach to managing
information technology (IT) sourcing. The challenge is to become more efficient and invest in IT so the return on investment
(ROI) is realized quickly and business competitiveness is (...)
Excerpt related to
customer relationship management vendor for health care:
Just what you need about IT Vendor Management! During a recession, successful businesses change their approach to managing
information technology (...
Published:
2010-03-11
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Abstract:
Organizations providing billable services to their clients can benefit from an enterprise resource planning solution. But
what makes ERP for services different from solutions known as product portfolio management for professional services automation?
And which is best for your organization? (...)
Excerpt related to
customer relationship management vendor for health care:
Organizations providing billable services to their clients can benefit from an enterprise resource planning solution. But
what makes ERP for servi...
Published:
2009-07-15
-
Excerpt related to
customer relationship management vendor for health care:
... applications, such as customer relationship management
(CRM), enterprise ... particular the inventory management part), manage ...
repair, or service customer and/or ...
Published:
2011-01-10
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Abstract:
Lawson has yet to show that its strategy and technology can "travel abroad," especially to Europe where it needs to put down
some deep roots if it is to fulfill its global ambitions. A measly portion of its total revenues comes from sales outside
of the US-a proportion that has been static for the past s (...)
Excerpt related to
customer relationship management vendor for health care:
Lawson has yet to show that its strategy and technology can "travel abroad," especially to Europe where it needs
to put down some deep roots if it...
Published:
2003-11-11
-
Excerpt related to
customer relationship management vendor for health care:
... Vendor management: Do a lot of research and know ...
you should be leading the vendor not vice ... or discuss implementation pains your health
care organization has ...
Published:
2008-02-27
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Abstract:
Over past two decades, Ross Systems has delivered strong back-office functionality and good customer support within certain
industries; it is considered a leader in native process manufacturing functionality. The company has also expanded its online
operations through its RenaissanceLink software applica (...)
Excerpt related to
customer relationship management vendor for health care:
Over past two decades, Ross Systems has delivered strong back-office functionality and good customer support within certain
industries; it is cons...
Published:
2000-07-20
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Abstract:
The new company forged from Lawson and Intentia will have to carefully blend their different corporate cultures, which has
traditionally been proud of in-house development spawning a limiting "not invented here" attitude. (...)
Excerpt related to
customer relationship management vendor for health care:
The new company forged from Lawson and Intentia will have to carefully blend their different corporate cultures, which has
traditionally been prou...
Published:
2005-10-28
-
Abstract:
Click Commerce has been impressively active in its expansion efforts, and now offers quite a few solutions outside its traditional
realm. While each of its solutions has a unique focus, the vendor's target market often requires solutions from several categories. (...)
Excerpt related to
customer relationship management vendor for health care:
Click Commerce has been impressively active in its expansion efforts, and now offers quite a few solutions outside its traditional
realm. While ea...
Published:
2006-11-15
-
Abstract:
Principal Analyst P.J. Jakovljevic takes a close look at the business process management (BPM) vendor, AuraPortal, and how
the BPM suite address the diverse needs of its client base. Read more. AuraPortal, a new business process management (BPM)
vendor, offers a solution that creates business process exec (...)
Excerpt related to
customer relationship management vendor for health care:
Principal Analyst PJ Jakovljevic takes a close look at the business process management (BPM) vendor, AuraPortal, and how the
BPM suite address th...
Published:
2011-08-31
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Abstract:
Although Rimini Street's client base is still budding, the third party provider of support and maintenance has been quite
bullish, owing to the accelerating demand for its service lines; healthy win ratios; and solid execution of its aggressive
business plan. (...)
Excerpt related to
customer relationship management vendor for health care:
Although Rimini Street's client base is still budding, the third party provider of support and maintenance has been quite
bullish, owing to the ac...
Published:
2007-04-20
-
Abstract:
Unica's possibly unique set of broad and astute functional footprint and geographic coverage, easily-deployable product with
proven quick payback may prove the fact that the marketing automation point providers with a differentiating value proposition
and with immaculate execution may prevail the onslaug (...)
Excerpt related to
customer relationship management vendor for health care:
Unica's possibly unique set of broad and astute functional footprint and geographic coverage, easily-deployable product
with proven quick payback ...
Published:
2003-06-28
-
Excerpt related to
customer relationship management vendor for health care:
... an open source EMR and patient management application called ... will
have hardware venddors and vendor demos built ... especially when it comes to Health
Care has not ...
Published:
2008-11-04