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Abstract:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the
perspectives of core functionality, its distinguishing factors, and the challenges users may face when considering the Surado
solution. (...)
Excerpt related to
customer relationship management systems for health care management:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from
the perspectives of core fun...
Published:
2006-08-17
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Abstract:
With the recent economic recession, small business owners who providing health care services have undertaken steps to reduce
unnecessary overhead and expenses. But health care providers recognize the importance of carefully vetting their employees
before trusting them with the welfare of their patients. (...)
Excerpt related to
customer relationship management systems for health care management:
How Background Screening Can Protect Small Health Care Providers and the Patients They Serve.
Source: HireRight, Inc. Document Type ...
Published:
2011-12-13
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Abstract:
Like many health care providers, Wisconsin (US)-based Aurora faces pressures to improve care quality, while monitoring its
bottom line. Asset optimization remains elusive for most such enterprises, but Aurora devised a plan to use a centralized
service management call center to facilitate service request (...)
Excerpt related to
customer relationship management systems for health care management:
... Capital Asset Lifecycle Management. Source: St. Croix Systems, Corporation.
Document Type: Case Study Description: Like many health care providers, Wisconsin (US ...
Published:
2010-03-11
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Abstract:
To better understand record management (RM) challenges related to regulatory compliance in the financial services and health
care industries, it is important to know why the laws and acts were written and codified. This knowledge will help organizations
understand why the RM team is creating and maintain (...)
Excerpt related to
customer relationship management systems for health care management:
... Source: OPIN Systems. Document Type: White Paper ... To better understand
record management (RM) challenges ... in the financial services and health
care industries, it ...
Published:
2010-03-11
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Abstract:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensive planning, attainable objectives, metrics, and check points mid-sized companies will not realize success
and full potential from their CRM system. (...)
Excerpt related to
customer relationship management systems for health care management:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensiv...
Published:
2005-02-14
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Abstract:
Quote-to-order systems include quotation management and pricing configuration solutions. Pricing configuration engines automate
pricing and quoting processes for manufacturers with complex requirements. Their benefits include quotes that are quick and
accurate, leading to increased customer satisfaction. (...)
Excerpt related to
customer relationship management systems for health care management:
Quote-to-order systems include quotation management and pricing configuration solutions. Pricing configuration engines automate
pricing and quotin...
Published:
2007-11-16
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Abstract:
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in
the service industry. Simultaneously, professional services automation (PSA) became a viable software category. Consequently,
deciphering the difference between ERP and PSA remains a c (...)
Excerpt related to
customer relationship management systems for health care management:
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in the
service industry. Sim...
Published:
2006-04-13
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Abstract:
Inadequate data management, the result of a system that hasn’t been properly integrated—or that can’t be integrated—has serious
ramifications on customer management and service, especially in financial services and health care. Master data management
(MDM) solutions allow key customer data integr (...)
Excerpt related to
customer relationship management systems for health care management:
... Source: Initiate Systems, Inc. ... has serious ramifications on customer
management and service, especially in financial services and health care.
...
Published:
2010-03-11
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Abstract:
Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry.
As a result, ERP for services has emerged as a viable software category competing with the best-of-breed vendors serving professional
services sector industries. (...)
Excerpt related to
customer relationship management systems for health care management:
Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry.
As a result, ERP...
Published:
2007-04-09
-
Excerpt related to
customer relationship management systems for health care management:
... Pega’s BPM and customer relationship management (CRM)
customers ... percent increase in customer satisfaction scores; ... action/exception
management, perform Hazard ...
Published:
2009-09-03
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Abstract:
The healthcare system does not adequately provide and support proactive collaboration and communication while the patient
is outside the healthcare system. Current technology (e.g., health information exchange and electronic health records) doesn’t
facilitate the required level of collaboration beyond (...)
Excerpt related to
customer relationship management systems for health care management:
... Care Organization Enabled by Collaborative E-Care Management.
... health information exchange and electronic health records) doesn ...
of an accountable care organization ...
Published:
2010-12-23
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Abstract:
Promoting band image, improving overall business performance, and keeping customers happy is a main concern of many businesses.
This paper demonstrates how the Extended Enterprise platform can help specific verticals to promote and sell their products
to external audiences. Know the value of the Extended (...)
Excerpt related to
customer relationship management systems for health care management:
... Related Topics: Customer Relationship Management (CRM),
Channel ... extended enterprise management, extended enterprise ... model
Source: SumTotal Systems Learn more ...
Published:
2011-03-01
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Abstract:
Héma-Québec manages the collection and distribution of blood and blood products for the province of Quebec (Canada). As Héma-Québec
worked to enhance availability and quality, company leaders identified a need to make changes in the organization’s information
technology (IT) systems. In June 2001, (...)
Excerpt related to
customer relationship management systems for health care management:
... leaders identified a need to make changes in the organization’s information technology (IT) systems.
... Download <strong>SAP Case Study: Health Care</strong>.
...
Published:
2010-03-11
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Abstract:
Over past two decades, Ross Systems has delivered strong back-office functionality and good customer support within certain
industries; it is considered a leader in native process manufacturing functionality. The company has also expanded its online
operations through its RenaissanceLink software applica (...)
Excerpt related to
customer relationship management systems for health care management:
Over past two decades, Ross Systems has delivered strong back-office functionality and good customer support within certain
industries; it is cons...
Published:
2000-07-20
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Excerpt related to
customer relationship management systems for health care management:
... and business processes, including customer relationship management
(CRM), product ... and the customer needs to be ... navigation, parts management,
schedule monitoring ...
Published:
2010-03-19
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Abstract:
Providing accurate and timely analytical information to health care professionals is critical to the success of PH Tech,
provider of health care benefits administration services. PH Tech opted to integrate a business intelligence (BI) solution
that allows its clients to make better-informed decisions lea (...)
Excerpt related to
customer relationship management systems for health care management:
... Source: Strategy Companion. Document Type: Case Study Description: Providing accurate and timely analytical
information to health care professionals is critical ...
Published:
2010-03-11
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Excerpt related to
customer relationship management systems for health care management:
... To reinforce the benefits of EMRs and other components of health care
information management systems (HCIMSs)—as well as perhaps sway any (ma-)lingering ...
Published:
2009-02-06
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Abstract:
Although Click Commerce is a thriving provider of on-demand supply chain management (SCM) solutions for a variety of worldwide
industries, it does have to face up to a variety of challenges, some of which are of its own making. (...)
Excerpt related to
customer relationship management systems for health care management:
Although Click Commerce is a thriving provider of on-demand supply chain management (SCM) solutions for a variety of worldwide
industries, it does...
Published:
2006-11-16
-
Abstract:
Enterprise Performance Management for Small and Medium Businesses. Search for Information and Other Software Related to Enterprise
Performance Management. Small to medium businesses (SMBs) often face the same challenges as large businesses—just on a smaller
scale. One such challenge is finding a busines (...)
Excerpt related to
customer relationship management systems for health care management:
Enterprise Performance Management for Small and Medium Businesses. Search for Information and Other Software Related to Enterprise
Performance Mana...
Published:
2010-03-11
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Abstract:
Reducing server management complexity and total cost of ownership (TCO) are key IT goals. There’s a new generation of automated
management tools designed to enable provisioning, monitoring, and control of blade systems in infrastructure deployments.
This means more work in less time, ensuring IT talent (...)
Excerpt related to
customer relationship management systems for health care management:
... There’sa new generation of automated management tools designed to enable provisioning,
monitoring, and control of blade systems in infrastructure deployments ...
Published:
2010-03-11
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