-
Abstract:
Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause
a host of problems, from lost employee time to lost customer data. But with the right information, implementing CRM allows
evolution without the upset of revolution. (...)
Excerpt related to
customer relationship management software for health care:
Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause
a host of pro...
Published:
2007-09-24
-
Abstract:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the
perspectives of core functionality, its distinguishing factors, and the challenges users may face when considering the Surado
solution. (...)
Excerpt related to
customer relationship management software for health care:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from
the perspectives of core fun...
Published:
2006-08-17
-
Abstract:
Read how Mercury’s users can now create the most critical reports that they were previously relying on a legacy reporting
platform to produce. These include sales commissions, weekly sales, a rolling 12-month sales report, and an inventory summary
report. (...)
Excerpt related to
customer relationship management software for health care:
Mercury Medical: A Health Care Manufacturer Improves Reporting and Analysis with IBM Cognos
Express. Source: IBM. Document Type: Case ...
Published:
2011-09-15
-
Abstract:
With the recent economic recession, small business owners who providing health care services have undertaken steps to reduce
unnecessary overhead and expenses. But health care providers recognize the importance of carefully vetting their employees
before trusting them with the welfare of their patients. (...)
Excerpt related to
customer relationship management software for health care:
How Background Screening Can Protect Small Health Care Providers and the Patients They Serve.
Source: HireRight, Inc. Document Type ...
Published:
2011-12-13
-
Abstract:
Providing accurate and timely analytical information to health care professionals is critical to the success of PH Tech,
provider of health care benefits administration services. PH Tech opted to integrate a business intelligence (BI) solution
that allows its clients to make better-informed decisions lea (...)
Excerpt related to
customer relationship management software for health care:
... to health care professionals is critical to the success of PH Tech,
provider of health care benefits administration services. ... Learn more
about its BI software. ...
Published:
2010-03-11
-
Abstract:
What do you do with a growing number of customers and not enough office space for workers? Health eConnex, a health care
claims-processing service, found the solution in optical character recognition (OCR) for AnyDoc Software’s remote verification
feature. Now employees telework, processing 75,000 clai (...)
Excerpt related to
customer relationship management software for health care:
... Health eConnex, a health care claims-processing service,
found the solution in optical character recognition (OCR) for AnyDoc Software’s remote verification ...
Published:
2010-03-11
-
Abstract:
Promoting band image, improving overall business performance, and keeping customers happy is a main concern of many businesses.
This paper demonstrates how the Extended Enterprise platform can help specific verticals to promote and sell their products
to external audiences. Know the value of the Extended (...)
Excerpt related to
customer relationship management software for health care:
... Related Topics: Customer Relationship Management (CRM),
Channel ... Social Work, Health and Social ... enterprise, elearning management
software, elearning management ...
Published:
2011-03-01
-
Abstract:
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in
the service industry. Simultaneously, professional services automation (PSA) became a viable software category. Consequently,
deciphering the difference between ERP and PSA remains a c (...)
Excerpt related to
customer relationship management software for health care:
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in the
service industry. Sim...
Published:
2006-04-13
-
Abstract:
Héma-Québec manages the collection and distribution of blood and blood products for the province of Quebec (Canada). As Héma-Québec
worked to enhance availability and quality, company leaders identified a need to make changes in the organization’s information
technology (IT) systems. In June 2001, (...)
Excerpt related to
customer relationship management software for health care:
SAP Case Study: Health Care. Source: SAP. Document ... fractionated blood
products. Download <strong>SAP Case Study: Health Care</strong>. Comments: ...
Published:
2010-03-11
-
Abstract:
Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry.
As a result, ERP for services has emerged as a viable software category competing with the best-of-breed vendors serving professional
services sector industries. (...)
Excerpt related to
customer relationship management software for health care:
Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry.
As a result, ERP...
Published:
2007-04-09
-
Excerpt related to
customer relationship management software for health care:
... General WFM and talent management software tools can help ...
the needs/wants/preferences of the individual customer. ... WFM and acuity scheduling software
in general ...
Published:
2012-02-02
-
Abstract:
UreSil, a manufacturer of specialized health care products, feared its legacy manufacturing resource planning (MRP) software
was hindering efficiency and compliance. The Sage ERP X3 enterprise resource planning (ERP) came to the rescue, and after
a formal ERP training program, full implementation require (...)
Excerpt related to
customer relationship management software for health care:
... Study Description: UreSil, a manufacturer of specialized health care
products, feared its legacy manufacturing resource planning (MRP) software was hindering ...
Published:
2010-03-11
-
Abstract:
Although Click Commerce is a thriving provider of on-demand supply chain management (SCM) solutions for a variety of worldwide
industries, it does have to face up to a variety of challenges, some of which are of its own making. (...)
Excerpt related to
customer relationship management software for health care:
Although Click Commerce is a thriving provider of on-demand supply chain management (SCM) solutions for a variety of worldwide
industries, it does...
Published:
2006-11-16
-
Abstract:
Lawson Software, almost two years since a successful IPO amid adverse conditions at the time, has had its share of difficulties
while rounding up its vertical offerings via a slew of focused appetizing acquisitions. While the last two quarters have seen
license revenue revive and profits, certain ongoing (...)
Excerpt related to
customer relationship management software for health care:
Lawson Software, almost two years since a successful IPO amid adverse conditions at the time, has had its share of difficulties
while rounding up ...
Published:
2003-11-06
-
Excerpt related to
customer relationship management software for health care:
... in the overall BPM software market (it ... financial services, insurance,
and health care markets ... Pega’s BPM and customer relationship
management (CRM) customers ...
Published:
2009-09-03
-
Abstract:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensive planning, attainable objectives, metrics, and check points mid-sized companies will not realize success
and full potential from their CRM system. (...)
Excerpt related to
customer relationship management software for health care:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensiv...
Published:
2005-02-14
-
Abstract:
Brazilian health care cooperative Assefaz wanted to change its health care plan administration system, as it didn’t offer
enough options to create business rules and specific procedures. The new system it chose offers new modules, including Medical
Audits. Find out how the co-op divided up the implemen (...)
Excerpt related to
customer relationship management software for health care:
... Source: TOTVS S/A. Document Type: Case Study Description: Brazilian health care
cooperative Assefaz wanted to change its health care plan administration system ...
Published:
2010-03-11
-
Abstract:
Lawson, contrary to many other players, seems to be compensating its narrow foothold with a strong vertical dimension. Lawson
will continue to concentrate its internal sales efforts on its traditional vertical markets and to additionally rely on partners
to address and develop for particular industry nee (...)
Excerpt related to
customer relationship management software for health care:
Lawson, contrary to many other players, seems to be compensating its narrow foothold with a strong vertical dimension. Lawson
will continue to con...
Published:
2003-11-10
-
Excerpt related to
customer relationship management software for health care:
... SAP SCM soa social media Software Selection talent ... 12); BI and
Performance Management (79); Business ... Customer Relationship
Matters (70); FOSS Ecosystem (18); From ...
Published:
2011-01-05
-
Abstract:
False myth and common misconceptions are preventing hospitals and clinics from adopting online appointments. (...)
Excerpt related to
customer relationship management software for health care:
False myth and common misconceptions are preventing hospitals and clinics from adopting online appointments.
Published:
2009-05-01