-
Abstract:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensive planning, attainable objectives, metrics, and check points mid-sized companies will not realize success
and full potential from their CRM system. (...)
Excerpt related to
customer relationship management implementations for health care management:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensiv...
Published:
2005-02-14
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Excerpt related to
customer relationship management implementations for health care management:
... Pega’s BPM and customer relationship management (CRM)
customers ... also offer a central management view of the ... many of its
customer implementations have focused ...
Published:
2009-09-03
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Abstract:
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in
the service industry. Simultaneously, professional services automation (PSA) became a viable software category. Consequently,
deciphering the difference between ERP and PSA remains a c (...)
Excerpt related to
customer relationship management implementations for health care management:
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in the
service industry. Sim...
Published:
2006-04-13
-
Abstract:
Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry.
As a result, ERP for services has emerged as a viable software category competing with the best-of-breed vendors serving professional
services sector industries. (...)
Excerpt related to
customer relationship management implementations for health care management:
Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry.
As a result, ERP...
Published:
2007-04-09
-
Abstract:
False myth and common misconceptions are preventing hospitals and clinics from adopting online appointments. (...)
Excerpt related to
customer relationship management implementations for health care management:
False myth and common misconceptions are preventing hospitals and clinics from adopting online appointments.
Published:
2009-05-01
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Abstract:
Although Click Commerce is a thriving provider of on-demand supply chain management (SCM) solutions for a variety of worldwide
industries, it does have to face up to a variety of challenges, some of which are of its own making. (...)
Excerpt related to
customer relationship management implementations for health care management:
Although Click Commerce is a thriving provider of on-demand supply chain management (SCM) solutions for a variety of worldwide
industries, it does...
Published:
2006-11-16
-
Abstract:
This complete rating detail report covers the vendor or provider's responses to TEC's comprehensive research model. The report
answers your concerns about how your chosen vendors will support your requirements. (...)
Excerpt related to
customer relationship management implementations for health care management:
... Evaluation Report; Health Care Management System Customer
Relationship Management (CRM) Software Evaluation Report; Impact Profile ...
Published:
-
Abstract:
To meet the needs of a demand driven market, Apptricity is leveraging service oriented architecture to deploy and integrate
modules. (...)
Excerpt related to
customer relationship management implementations for health care management:
To meet the needs of a demand driven market, Apptricity is leveraging service oriented architecture to deploy and integrate
modules.
Published:
2005-10-14
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Abstract:
Lawson, contrary to many other players, seems to be compensating its narrow foothold with a strong vertical dimension. Lawson
will continue to concentrate its internal sales efforts on its traditional vertical markets and to additionally rely on partners
to address and develop for particular industry nee (...)
Excerpt related to
customer relationship management implementations for health care management:
Lawson, contrary to many other players, seems to be compensating its narrow foothold with a strong vertical dimension. Lawson
will continue to con...
Published:
2003-11-10
-
Excerpt related to
customer relationship management implementations for health care management:
... applications, such as customer relationship management
(CRM), enterprise ... particular the inventory management part), manage ...
repair, or service customer and/or ...
Published:
2011-01-10
-
Abstract:
The universe of existing applications partners is relatively stable; some occasional movement from dropping one product in
favor of another occurs naturally, and no vendor is immune to losing partners. But some innovative vendors are doing their
best. (...)
Excerpt related to
customer relationship management implementations for health care management:
The universe of existing applications partners is relatively stable; some occasional movement from dropping one product in
favor of another occurs...
Published:
2006-05-18
-
Abstract:
Through determined and prudent product enhancement initiatives, Exact Software demonstrates itself as an earnest enterprise
in the small and medium market, and it is growing its global base. (...)
Excerpt related to
customer relationship management implementations for health care management:
Through determined and prudent product enhancement initiatives, Exact Software demonstrates itself as an earnest enterprise
in the small and mediu...
Published:
2006-01-09
-
Abstract:
PeopleSoft, once a high flyer owing to its congenial culture and slick ERP product, has unveiled a number of new, possibly
revolutionary enterprise applications that it hopes will help it end a protracted dry season and put it back on the ERP top
chart. The company has invested two years and over a half (...)
Excerpt related to
customer relationship management implementations for health care management:
PeopleSoft, once a high flyer owing to its congenial culture and slick ERP product, has unveiled a number of new, possibly
revolutionary enterpris...
Published:
2000-09-07
-
Abstract:
TEC Principal Analyst P.J. Jakovljevic sits down with Pegasystems’ executives Alan Trefler and Kerim Akgonul to discuss vendor’s
unique approach to BPM. How did Pegasystems avert disaster and become one of the fastest growing technology companies? The
business process management (BPM) vendor started d (...)
Excerpt related to
customer relationship management implementations for health care management:
TEC Principal Analyst PJ Jakovljevic sits down with Pegasystems’ executives Alan Trefler and Kerim Akgonul to discuss vendor’s
unique approach to...
Published:
2011-08-02
-
Abstract:
Actionable Insights for Business Decision Makers. Find Free Reports, Case Studies, and Other Resources Related to Business
Decision Makers. Despite significant investments in data collection and integration, few companies can redeploy accumulated
data to drive business performance. To succeed, they need n (...)
Excerpt related to
customer relationship management implementations for health care management:
Actionable Insights for Business Decision Makers. Find Free Reports, Case Studies, and Other Resources Related to Business
Decision Makers. Despite...
Published:
2010-03-11
-
Abstract:
2000 and 2001 were difficult times for Infinium resulting in a substantial decrease in revenue and significant restructuring.
After a thorough soul-searching exercise at the end of 2001, the company entered 2002 with product offerings that are going
back to its roots, and with a determination to sustain (...)
Excerpt related to
customer relationship management implementations for health care management:
... Safety and Health Administration) 300 ... in-house implementations,
while others ... payroll, financial management, customer relationship
management (CRM), materials ...
Published:
2002-05-28
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Abstract:
Lawson is sticking to its focus on selected vertical markets, but going forward the tenets of that focus will likely be more
finely tuned. Namely, the vendor has lately accelerated development, in part through a number of appetizing acquisitions,
of its traditional vertical functionality to ensure contin (...)
Excerpt related to
customer relationship management implementations for health care management:
Lawson is sticking to its focus on selected vertical markets, but going forward the tenets of that focus will likely be more
finely tuned. Namely,...
Published:
2003-11-07
-
Abstract:
Deltek uses a wealth of standalone and bundled modules to target various markets, including professional services firms both
domestically and internationally, as well as the full range of federal contractors and project-focused enterprises. (...)
Excerpt related to
customer relationship management implementations for health care management:
Deltek uses a wealth of standalone and bundled modules to target various markets, including professional services firms both
domestically and inte...
Published:
2006-07-13
-
Excerpt related to
customer relationship management implementations for health care management:
... by i2 Technologies within its customer order fulfillment ... solutions
(eg, the SAP and SmartOps relationship). ... use the business process management
(BPM)-based ...
Published:
2009-09-23
-
Abstract:
The new company forged from Lawson and Intentia will have to carefully blend their different corporate cultures, which has
traditionally been proud of in-house development spawning a limiting "not invented here" attitude. (...)
Excerpt related to
customer relationship management implementations for health care management:
The new company forged from Lawson and Intentia will have to carefully blend their different corporate cultures, which has
traditionally been prou...
Published:
2005-10-28
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