-
Abstract:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as WebEx, Webcom, MCA Solutions, and Ariba are delivering applications as SaaS. (...)
Excerpt related to
customer relationship management general medical:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as We...
Published:
2006-03-17
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Abstract:
Learn how communication-enabled business processes (CEBPs)—processes enabled by communication systems that are tightly integrated
with business applications—can help resolve customer relationship management (CRM) issues by reducing latency, providing recording
of and visibility into interactions, and (...)
Excerpt related to
customer relationship management general medical:
... enabled by communication systems that are tightly integrated with business applications—can help resolve
customer relationship management (CRM) issues by ...
Published:
2011-03-14
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Abstract:
Medical Device Manufacturers Can Leverage ERP/CRM Software to Facilitate FDA Compliance. Find Free Device and Other Solutions
to Define Your Project In Relation To FDA Compliance and ERP/CRM Software. The US Food and Drug Administration (FDA) requires
pharmaceuticals and medical device companies to comply (...)
Excerpt related to
customer relationship management general medical:
Medical Device Manufacturers Can Leverage ERP/CRM Software to Facilitate FDA Compliance. Find Free Device and Other Solutions
to Define Your Projec...
Published:
2010-03-11
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Abstract:
The market for enterprise incentive management (EIM) products is in its early stages and is rapidly evolving. Callidus Software
is the EIM vendor of choice for some of the largest companies in the world. (...)
Excerpt related to
customer relationship management general medical:
The market for enterprise incentive management (EIM) products is in its early stages and is rapidly evolving. Callidus Software
is the EIM vendor ...
Published:
2006-12-11
-
Excerpt related to
customer relationship management general medical:
... With the same customer, MCA introduced software that managed ... and
applies it to the management and prioritization ... existing user) or in your general
interest to ...
Published:
2008-03-05
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Abstract:
After decades of father-son stewardship, Deltek has been transformed by a New Mountain Capital LLC majority capital investment.
Already a recognized enterprise resource planning leader for North American project-based businesses, Deltek is now looking
to strengthen its global position. (...)
Excerpt related to
customer relationship management general medical:
After decades of father-son stewardship, Deltek has been transformed by a New Mountain Capital LLC majority capital investment.
Already a recogniz...
Published:
2006-07-11
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Abstract:
A quality product offering doesn't guarantee success for any up-and-coming vendor, especially in a market requiring more
awareness and depending on organizational change. While Zilliant appears to be the early market leader, its long-term success
depends on several factors. (...)
Excerpt related to
customer relationship management general medical:
A quality product offering doesn't guarantee success for any up-and-coming vendor, especially in a market requiring more
awareness and depending o...
Published:
2007-06-13
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Abstract:
Pure-play enterprise incentive management (EIM) vendors who have focused on providing the capability to manage highly complex
compensation systems will be well positioned to take advantage of the major growth projected in the EIM market. (...)
Excerpt related to
customer relationship management general medical:
... Indeed, prospects for this market outstrip those of other enterprise applications markets, such as customer
relationship management (CRM) and enterprise ...
Published:
2006-12-01
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Abstract:
Over past two decades, ROI Systems has shown the commitment to deliver solid discrete manufacturing functionality and superior
customer support, with modest growth and cautious new technology introduction as a consequence. Owing to its slow growth,
ROI has achieved a small market presence in general and (...)
Excerpt related to
customer relationship management general medical:
Over past two decades, ROI Systems has shown the commitment to deliver solid discrete manufacturing functionality and superior
customer support, w...
Published:
2000-06-22
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Abstract:
Cell phones, smartphones, and similar mobile devices are beginning to play an active role in customer relationship management;
many of these handheld devices are capable of handling field service and sales, and can make business intelligence available
to users. (...)
Excerpt related to
customer relationship management general medical:
Cell phones, smartphones, and similar mobile devices are beginning to play an active role in customer relationship management;
many of these handh...
Published:
2007-02-19
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Abstract:
Fourth Shift claims to have grasped the requirements of its target market (SMEs) that wish to acquire most of their business
applications from a single source, even if they have to sacrifice some functionality. To that end, the company launched its
Complete Care program. Complete Care is possibly the mos (...)
Excerpt related to
customer relationship management general medical:
Fourth Shift claims to have grasped the requirements of its target market (SMEs) that wish to acquire most of their business
applications from a s...
Published:
2000-10-02
-
Abstract:
A crop of next-generation, Web-based, on-demand, startup quote-to-order systems providers has lately flourished, spearheaded
by BigMachines, whereas some traditional vendors that once defined the product configuration space in the 1990s have since
left the market. (...)
Excerpt related to
customer relationship management general medical:
A crop of next-generation, Web-based, on-demand, startup quote-to-order systems providers has lately flourished, spearheaded
by BigMachines, where...
Published:
2008-08-20
-
Abstract:
Pure-play enterprise incentive management (EIM) vendors who have focused on providing the capability to manage highly complex
compensation systems will be well positioned to take advantage of the major growth projected in the EIM market. (...)
Excerpt related to
customer relationship management general medical:
... Indeed, prospects for this market outstrip those of other enterprise applications markets, such as customer
relationship management (CRM) and enterprise ...
Published:
2006-12-01
-
Excerpt related to
customer relationship management general medical:
... part of a broader customer relationship management
(CRM) suite ... Dave Barboro, formerly General Manager of SNS ... to its
original channel management business, under ...
Published:
2009-07-28
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Abstract:
Epicor competes in multiple enterprise business applications markets. Epicor may mean different things to different people,
which does not really help mind share creation in particular segments of interest. (...)
Excerpt related to
customer relationship management general medical:
Epicor competes in multiple enterprise business applications markets. Epicor may mean different things to different people,
which does not really...
Published:
2003-06-14
-
Abstract:
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in
the service industry. Simultaneously, professional services automation (PSA) became a viable software category. Consequently,
deciphering the difference between ERP and PSA remains a c (...)
Excerpt related to
customer relationship management general medical:
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in the
service industry. Sim...
Published:
2006-04-13
-
Abstract:
Effective management of customer data is a critical success factor for insurers. To provide products and service that stand
out from the crowd, insurers need a 360-degree view of each customer that covers his or her entire experience with the company.
Read this white paper on how information technology t (...)
Excerpt related to
customer relationship management general medical:
... Source: SAP. Document Type: White Paper Description: Effective management of customer
data is a critical success factor for insurers. ...
Published:
2010-12-22
-
Excerpt related to
customer relationship management general medical:
... business processes, including customer relationship management
(CRM), product ... s field service management (FSM) product is ... consistently
high customer service is ...
Published:
2010-03-19
-
Excerpt related to
customer relationship management general medical:
... the latter series on general WFM considerations ... applications, such
as customer relationship management (CRM), enterprise ...
the inventory management part), manage ...
Published:
2011-01-10
-
Abstract:
2000 and 2001 were difficult times for Infinium resulting in a substantial decrease in revenue and significant restructuring.
After a thorough soul-searching exercise at the end of 2001, the company entered 2002 with product offerings that are going
back to its roots, and with a determination to sustain (...)
Excerpt related to
customer relationship management general medical:
... HR), payroll, financial management, customer relationship
management (CRM), materials ... the following modules: general ledger ...
assets, purchase management, project ...
Published:
2002-05-28