-
Abstract:
Over past two decades, ROI Systems has shown the commitment to deliver solid discrete manufacturing functionality and superior
customer support, with modest growth and cautious new technology introduction as a consequence. Owing to its slow growth,
ROI has achieved a small market presence in general and (...)
Excerpt related to
customer relationship management general medical devices:
Over past two decades, ROI Systems has shown the commitment to deliver solid discrete manufacturing functionality and superior
customer support, w...
Published:
2000-06-22
-
Abstract:
Medical Device Manufacturers Can Leverage ERP/CRM Software to Facilitate FDA Compliance. Find Free Device and Other Solutions
to Define Your Project In Relation To FDA Compliance and ERP/CRM Software. The US Food and Drug Administration (FDA) requires
pharmaceuticals and medical device companies to comply (...)
Excerpt related to
customer relationship management general medical devices:
Medical Device Manufacturers Can Leverage ERP/CRM Software to Facilitate FDA Compliance. Find Free Device and Other Solutions
to Define Your Projec...
Published:
2010-03-11
-
Abstract:
Plex Online integrates with salesforce.com's Sales Cloud 2. TEC interviews Patrick Fetterman, vice president of marketing
at Plex Systems. In early 2011 Plex Systems announced that it has integrated its software-as-a-service (SaaS) enterprise resource
planning (ERP) product with salesforce.com’s Sales C (...)
Excerpt related to
customer relationship management general medical devices:
Plex Online integrates with salesforce.com's Sales Cloud 2. TEC interviews Patrick Fetterman, vice president of marketing
at Plex Systems. In early...
Published:
2011-01-28
-
Abstract:
Learn how communication-enabled business processes (CEBPs)—processes enabled by communication systems that are tightly integrated
with business applications—can help resolve customer relationship management (CRM) issues by reducing latency, providing recording
of and visibility into interactions, and (...)
Excerpt related to
customer relationship management general medical devices:
... enabled by communication systems that are tightly integrated with business applications—can help resolve
customer relationship management (CRM) issues by ...
Published:
2011-03-14
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Excerpt related to
customer relationship management general medical devices:
... been a big proponent, in general. ... packaging manufacturers, and
medical device makers ... asset management (EAM), customer
relationship management (CRM), electronic ...
Published:
2009-04-15
-
Abstract:
Contrary to most of its competitors that had opportunistically pursued their customers randomly, and whose latest vertical
initiatives stem from the sudden epiphany that a certain percentage of their customers come from certain industry, Lilly’s
recent vertical initiatives are indeed a further sharpeni (...)
Excerpt related to
customer relationship management general medical devices:
Contrary to most of its competitors that had opportunistically pursued their customers randomly, and whose latest vertical
initiatives stem from t...
Published:
2003-02-20
-
Abstract:
Cell phones, smartphones, and similar mobile devices are beginning to play an active role in customer relationship management;
many of these handheld devices are capable of handling field service and sales, and can make business intelligence available
to users. (...)
Excerpt related to
customer relationship management general medical devices:
Cell phones, smartphones, and similar mobile devices are beginning to play an active role in customer relationship management;
many of these handh...
Published:
2007-02-19
-
Abstract:
Fourth Shift claims to have grasped the requirements of its target market (SMEs) that wish to acquire most of their business
applications from a single source, even if they have to sacrifice some functionality. To that end, the company launched its
Complete Care program. Complete Care is possibly the mos (...)
Excerpt related to
customer relationship management general medical devices:
Fourth Shift claims to have grasped the requirements of its target market (SMEs) that wish to acquire most of their business
applications from a s...
Published:
2000-10-02
-
Abstract:
Expanding incrementally, with goals that are carefully balanced with providing excellent customer support, close attention
to the bottom line, and leveraging a tried-and-true business model, partnerships and technologies has been ROI Systems' formula
of success. It is now in a position to move forward wi (...)
Excerpt related to
customer relationship management general medical devices:
... traditional ERP features with customer relationship management
(CRM), supply ... Customer' orders can be entered as ... contracts,
and contact management & marketing ...
Published:
2002-04-04
-
Abstract:
Expanding incrementally, with goals that are carefully balanced with providing excellent customer support, close attention
to the bottom line, and leveraging a tried-and-true business model, partnerships and technologies has been ROI Systems' formula
of success. It is now in a position to move forward wi (...)
Excerpt related to
customer relationship management general medical devices:
... traditional ERP features with customer relationship management
(CRM), supply ... Customer' orders can be entered as ... contracts,
and contact management & marketing ...
Published:
2002-04-04
-
Abstract:
It is becoming necessary to go beyond the direct sales force to sell complex products. With the advent of personal computers
and the Internet, new possibilities for reaching manufacturing clients have opened up, and new sales opportunities have become
available. (...)
Excerpt related to
customer relationship management general medical devices:
It is becoming necessary to go beyond the direct sales force to sell complex products. With the advent of personal computers
and the Internet, new...
Published:
2007-11-12
-
Abstract:
Recently reported financial results for fiscal 2002 might indicate QAD is nearing the turnaround point, with improved value
proposition and cash situation to spar with the economic slowdown and the fierce competition from the bigger vendors and many
of its peers. (...)
Excerpt related to
customer relationship management general medical devices:
... characters for setting up general ledger accounts ... events such as
a customer order, supply ... contains four applications: Commerce Relationship
Management, Sell-Side ...
Published:
2002-03-28
-
Abstract:
BigMachines differentiates itself in the quote-to-order (Q2O) sphere due to its solutions’ lean end-to-end, inquiry-to-order
focus. Although there are other vendors offering Q2O as a service, BigMachines product is arguably more flexible, as high
tech manufacturers may be noting. (...)
Excerpt related to
customer relationship management general medical devices:
BigMachines differentiates itself in the quote-to-order (Q2O) sphere due to its solutions’ lean end-to-end, inquiry-to-order
focus. Although there...
Published:
2008-08-22
-
Abstract:
Despite notable functional and technological initiatives, the challenge for Epicor and its affiliate channel also remains
the management of multiple flagship ERP product lines. Also, while the products may have their separate niches, they will
in many more instances be similar enough to confuse former se (...)
Excerpt related to
customer relationship management general medical devices:
Despite notable functional and technological initiatives, the challenge for Epicor and its affiliate channel also remains
the management of multip...
Published:
2003-08-25
-
Abstract:
QAD, one of the leading Tier 2 ERP vendors, continues its transition into a provider of e-business applications for manufacturing
companies. However, the company’s financial performance continues to deteriorate: The company reported its third consecutive
loss in Q3 2001. (...)
Excerpt related to
customer relationship management general medical devices:
QAD, one of the leading Tier 2 ERP vendors, continues its transition into a provider of e-business applications for manufacturing
companies. Howev...
Published:
2001-01-05
-
Abstract:
The Linux and Open Source IT Services (Excel Format) RFP Template covers industry-standard functional criteria of Excel Format
that can help you easily gather and prioritize your business needs in a simple and categorized excel document. More than a
RFP template, it is a working document that serves as a (...)
Excerpt related to
customer relationship management general medical devices:
... Storage and SAN; Supplier relationship management (SRM ...
based; Per collaborative user (partner, customer, supplier, etc ... Web Services; Legal;
Loan Management; Logistics ...
Published:
-
Excerpt related to
customer relationship management general medical devices:
... supply chain management (SCM), customer relationship
management (CRM), and e ... a steady 98 percent customer retention rate
... service and asset management within one ...
Published:
2011-03-14
-
Abstract:
The Linux and Open Source IT Services (OpenDocument Format) RFP Template covers industry-standard functional criteria of OpenDocument
Format that can help you easily gather and prioritize your business needs in a simple and categorized excel document. More
than a RFP template, it is a working document tha (...)
Excerpt related to
customer relationship management general medical devices:
... Storage and SAN; Supplier relationship management (SRM ...
based; Per collaborative user (partner, customer, supplier, etc ... Web Services; Legal;
Loan Management; Logistics ...
Published:
-
Abstract:
This complete rating detail report covers the vendor or provider's responses to TEC's comprehensive research model. The report
answers your concerns about how your chosen vendors will support your requirements. (...)
Excerpt related to
customer relationship management general medical devices:
... Storage and SAN; Supplier relationship management (SRM ...
based; Per collaborative user (partner, customer, supplier, etc ... Web Services; Legal;
Loan Management; Logistics ...
Published:
-
Abstract:
Improved service management boosts revenue from both service offerings and new product sales, while improved customer service
and enhanced offerings increase customer retention, and draw new service business, providing an additional, low risk and likely
repeated revenue stream over a long period of owner (...)
Excerpt related to
customer relationship management general medical devices:
Improved service management boosts revenue from both service offerings and new product sales, while improved customer service
and enhanced offerin...
Published:
2005-08-02