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Abstract:
Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause
a host of problems, from lost employee time to lost customer data. But with the right information, implementing CRM allows
evolution without the upset of revolution. (...)
Excerpt related to
customer relationship management application for health care:
Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause
a host of pro...
Published:
2007-09-24
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Abstract:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the
perspectives of core functionality, its distinguishing factors, and the challenges users may face when considering the Surado
solution. (...)
Excerpt related to
customer relationship management application for health care:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from
the perspectives of core fun...
Published:
2006-08-17
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Abstract:
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in
the service industry. Simultaneously, professional services automation (PSA) became a viable software category. Consequently,
deciphering the difference between ERP and PSA remains a c (...)
Excerpt related to
customer relationship management application for health care:
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in the
service industry. Sim...
Published:
2006-04-13
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Abstract:
Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry.
As a result, ERP for services has emerged as a viable software category competing with the best-of-breed vendors serving professional
services sector industries. (...)
Excerpt related to
customer relationship management application for health care:
Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry.
As a result, ERP...
Published:
2007-04-09
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Abstract:
Providing accurate and timely analytical information to health care professionals is critical to the success of PH Tech,
provider of health care benefits administration services. PH Tech opted to integrate a business intelligence (BI) solution
that allows its clients to make better-informed decisions lea (...)
Excerpt related to
customer relationship management application for health care:
... Source: Strategy Companion. Document Type: Case Study Description: Providing accurate and timely analytical
information to health care professionals is critical ...
Published:
2010-03-11
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Abstract:
What do you do with a growing number of customers and not enough office space for workers? Health eConnex, a health care
claims-processing service, found the solution in optical character recognition (OCR) for AnyDoc Software’s remote verification
feature. Now employees telework, processing 75,000 clai (...)
Excerpt related to
customer relationship management application for health care:
... Health eConnex, a health care claims-processing service,
found the solution in optical character recognition (OCR) for AnyDoc Software’s remote verification ...
Published:
2010-03-11
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Excerpt related to
customer relationship management application for health care:
... on an open source EMR and patient management application called elementalClinic
... fee for updating the application to its ... when it comes to Health
Care has not as ...
Published:
2008-11-04
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Abstract:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensive planning, attainable objectives, metrics, and check points mid-sized companies will not realize success
and full potential from their CRM system. (...)
Excerpt related to
customer relationship management application for health care:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensiv...
Published:
2005-02-14
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Abstract:
JACIE, a non-profit corporation, was looking for an application that would enable a more effective hospital accreditation
process, as well as provide the ability to process complex medical files. With the help of Polymita, JACIE created a decision
support system that could centralize access to important (...)
Excerpt related to
customer relationship management application for health care:
Polymita Customer Success Story: Simplifying JACIE’s Certification Process. ... JACIE, a
non-profit corporation, was looking for an application that would enable ...
Published:
2010-03-11
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Excerpt related to
customer relationship management application for health care:
... Pega’s BPM and customer relationship management (CRM)
customers ... and up-selling; customer acquisition up ... a 50 percent
decrease in application abandonment; and ...
Published:
2009-09-03
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Abstract:
SAP Support of the Health Care Supply Chain's Ongoing Effort to Ensure Patient Safety and Drive Business Value. Documents
and Other Software to Use In Your Health Care System and in Relation To Supply Chain and Business Value. Electronic product
code information services (EPCIS) is a standard mechanism fo (...)
Excerpt related to
customer relationship management application for health care:
SAP Support of the Health Care Supply Chain's Ongoing Effort to Ensure Patient Safety and Drive Business Value. Documents
and Other Software to Use...
Published:
2010-03-11
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Abstract:
Promoting band image, improving overall business performance, and keeping customers happy is a main concern of many businesses.
This paper demonstrates how the Extended Enterprise platform can help specific verticals to promote and sell their products
to external audiences. Know the value of the Extended (...)
Excerpt related to
customer relationship management application for health care:
... Related Topics: Customer Relationship Management (CRM),
Channel ... Classroom, Office Application and Automation ... Methods, Enterprise
Management Related Industries ...
Published:
2011-03-01
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Abstract:
Although Click Commerce is a thriving provider of on-demand supply chain management (SCM) solutions for a variety of worldwide
industries, it does have to face up to a variety of challenges, some of which are of its own making. (...)
Excerpt related to
customer relationship management application for health care:
Although Click Commerce is a thriving provider of on-demand supply chain management (SCM) solutions for a variety of worldwide
industries, it does...
Published:
2006-11-16
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Abstract:
Over past two decades, Ross Systems has delivered strong back-office functionality and good customer support within certain
industries; it is considered a leader in native process manufacturing functionality. The company has also expanded its online
operations through its RenaissanceLink software applica (...)
Excerpt related to
customer relationship management application for health care:
Over past two decades, Ross Systems has delivered strong back-office functionality and good customer support within certain
industries; it is cons...
Published:
2000-07-20
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Abstract:
Customer Process Management: The Real-time Enterprise Depends On the Merging of CRM and BPM. Templates and Other Software
Program to Use In Your System Merging of CRM and BPM. Customer-facing processes are challenging to manage because they are
always changing. Conventional workflow automation and stand-a (...)
Excerpt related to
customer relationship management application for health care:
Customer Process Management: The Real-time Enterprise Depends On the Merging of CRM and BPM. Templates and Other Software
Program to Use In Your Sy...
Published:
2010-03-11
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Abstract:
Lawson Software, almost two years since a successful IPO amid adverse conditions at the time, has had its share of difficulties
while rounding up its vertical offerings via a slew of focused appetizing acquisitions. While the last two quarters have seen
license revenue revive and profits, certain ongoing (...)
Excerpt related to
customer relationship management application for health care:
Lawson Software, almost two years since a successful IPO amid adverse conditions at the time, has had its share of difficulties
while rounding up ...
Published:
2003-11-06
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Abstract:
The Software Application Outsourcing RFP Template covers industry-standard functional criteria of Outsourcing--Applications
Software that can help you easily gather and prioritize your business needs in a simple and categorized excel document. More
than a RFP template, it is a working document that serves (...)
Excerpt related to
customer relationship management application for health care:
... Logistics; Retail; Health care (including ... Management,
Software Application Outsourcing RFP ... Customer Relationship
Management, Software Application Outsourcing RFP ...
Published:
-
Abstract:
Lawson, contrary to many other players, seems to be compensating its narrow foothold with a strong vertical dimension. Lawson
will continue to concentrate its internal sales efforts on its traditional vertical markets and to additionally rely on partners
to address and develop for particular industry nee (...)
Excerpt related to
customer relationship management application for health care:
Lawson, contrary to many other players, seems to be compensating its narrow foothold with a strong vertical dimension. Lawson
will continue to con...
Published:
2003-11-10
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Abstract:
Enterprise Performance Management for Small and Medium Businesses. Search for Information and Other Software Related to Enterprise
Performance Management. Small to medium businesses (SMBs) often face the same challenges as large businesses—just on a smaller
scale. One such challenge is finding a busines (...)
Excerpt related to
customer relationship management application for health care:
Enterprise Performance Management for Small and Medium Businesses. Search for Information and Other Software Related to Enterprise
Performance Mana...
Published:
2010-03-11
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Abstract:
Lawson has yet to show that its strategy and technology can "travel abroad," especially to Europe where it needs to put down
some deep roots if it is to fulfill its global ambitions. A measly portion of its total revenues comes from sales outside
of the US-a proportion that has been static for the past s (...)
Excerpt related to
customer relationship management application for health care:
Lawson has yet to show that its strategy and technology can "travel abroad," especially to Europe where it needs
to put down some deep roots if it...
Published:
2003-11-11