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Abstract:
Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause
a host of problems, from lost employee time to lost customer data. But with the right information, implementing CRM allows
evolution without the upset of revolution. (...)
Excerpt related to
customer relationship management application for health care management:
Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause
a host of pro...
Published:
2007-09-24
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Abstract:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the
perspectives of core functionality, its distinguishing factors, and the challenges users may face when considering the Surado
solution. (...)
Excerpt related to
customer relationship management application for health care management:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from
the perspectives of core fun...
Published:
2006-08-17
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Abstract:
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in
the service industry. Simultaneously, professional services automation (PSA) became a viable software category. Consequently,
deciphering the difference between ERP and PSA remains a c (...)
Excerpt related to
customer relationship management application for health care management:
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in the
service industry. Sim...
Published:
2006-04-13
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Abstract:
Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry.
As a result, ERP for services has emerged as a viable software category competing with the best-of-breed vendors serving professional
services sector industries. (...)
Excerpt related to
customer relationship management application for health care management:
Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry.
As a result, ERP...
Published:
2007-04-09
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Excerpt related to
customer relationship management application for health care management:
... Pega’s BPM and customer relationship management (CRM)
customers ... and up-selling; customer acquisition up ... a 50 percent
decrease in application abandonment; and ...
Published:
2009-09-03
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Abstract:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensive planning, attainable objectives, metrics, and check points mid-sized companies will not realize success
and full potential from their CRM system. (...)
Excerpt related to
customer relationship management application for health care management:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensiv...
Published:
2005-02-14
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Abstract:
Providing accurate and timely analytical information to health care professionals is critical to the success of PH Tech,
provider of health care benefits administration services. PH Tech opted to integrate a business intelligence (BI) solution
that allows its clients to make better-informed decisions lea (...)
Excerpt related to
customer relationship management application for health care management:
... Source: Strategy Companion. Document Type: Case Study Description: Providing accurate and timely analytical
information to health care professionals is critical ...
Published:
2010-03-11
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Abstract:
Promoting band image, improving overall business performance, and keeping customers happy is a main concern of many businesses.
This paper demonstrates how the Extended Enterprise platform can help specific verticals to promote and sell their products
to external audiences. Know the value of the Extended (...)
Excerpt related to
customer relationship management application for health care management:
... Related Topics: Customer Relationship Management (CRM),
Channel ... Classroom, Office Application and Automation ... Methods, Enterprise
Management Related Industries ...
Published:
2011-03-01
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Abstract:
Customer Process Management: The Real-time Enterprise Depends On the Merging of CRM and BPM. Templates and Other Software
Program to Use In Your System Merging of CRM and BPM. Customer-facing processes are challenging to manage because they are
always changing. Conventional workflow automation and stand-a (...)
Excerpt related to
customer relationship management application for health care management:
Customer Process Management: The Real-time Enterprise Depends On the Merging of CRM and BPM. Templates and Other Software
Program to Use In Your Sy...
Published:
2010-03-11
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Abstract:
Enterprise Performance Management for Small and Medium Businesses. Search for Information and Other Software Related to Enterprise
Performance Management. Small to medium businesses (SMBs) often face the same challenges as large businesses—just on a smaller
scale. One such challenge is finding a busines (...)
Excerpt related to
customer relationship management application for health care management:
Enterprise Performance Management for Small and Medium Businesses. Search for Information and Other Software Related to Enterprise
Performance Mana...
Published:
2010-03-11
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Excerpt related to
customer relationship management application for health care management:
... on an open source EMR and patient management application called elementalClinic
... fee for updating the application to its ... when it comes to Health
Care has not as ...
Published:
2008-11-04
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Abstract:
SAP AG has long committed to placing compliance at the core of its product suite, as the vendor has recognized the growing
role of enterprise systems in assisting companies to meet the increasing challenges of corporate compliance and risk management. (...)
Excerpt related to
customer relationship management application for health care management:
SAP AG has long committed to placing compliance at the core of its product suite, as the vendor has recognized the growing
role of enterprise syst...
Published:
2007-05-02
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Abstract:
JACIE, a non-profit corporation, was looking for an application that would enable a more effective hospital accreditation
process, as well as provide the ability to process complex medical files. With the help of Polymita, JACIE created a decision
support system that could centralize access to important (...)
Excerpt related to
customer relationship management application for health care management:
Polymita Customer Success Story: Simplifying JACIE’s Certification Process. ... JACIE, a
non-profit corporation, was looking for an application that would enable ...
Published:
2010-03-11
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Abstract:
Just what you need about IT Vendor Management! During a recession, successful businesses change their approach to managing
information technology (IT) sourcing. The challenge is to become more efficient and invest in IT so the return on investment
(ROI) is realized quickly and business competitiveness is (...)
Excerpt related to
customer relationship management application for health care management:
Just what you need about IT Vendor Management! During a recession, successful businesses change their approach to managing
information technology (...
Published:
2010-03-11
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Abstract:
Although Click Commerce is a thriving provider of on-demand supply chain management (SCM) solutions for a variety of worldwide
industries, it does have to face up to a variety of challenges, some of which are of its own making. (...)
Excerpt related to
customer relationship management application for health care management:
Although Click Commerce is a thriving provider of on-demand supply chain management (SCM) solutions for a variety of worldwide
industries, it does...
Published:
2006-11-16
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Excerpt related to
customer relationship management application for health care management:
... technologies and business processes, including customer relationship
management (CRM), product ... is far more than a customer contact management
and sales ...
Published:
2010-03-19
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Abstract:
SAP Support of the Health Care Supply Chain's Ongoing Effort to Ensure Patient Safety and Drive Business Value. Documents
and Other Software to Use In Your Health Care System and in Relation To Supply Chain and Business Value. Electronic product
code information services (EPCIS) is a standard mechanism fo (...)
Excerpt related to
customer relationship management application for health care management:
SAP Support of the Health Care Supply Chain's Ongoing Effort to Ensure Patient Safety and Drive Business Value. Documents
and Other Software to Use...
Published:
2010-03-11
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Abstract:
What do you do with a growing number of customers and not enough office space for workers? Health eConnex, a health care
claims-processing service, found the solution in optical character recognition (OCR) for AnyDoc Software’s remote verification
feature. Now employees telework, processing 75,000 clai (...)
Excerpt related to
customer relationship management application for health care management:
... Health eConnex, a health care claims-processing service,
found the solution in optical character recognition (OCR) for AnyDoc Software’s remote verification ...
Published:
2010-03-11
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Abstract:
Over past two decades, Ross Systems has delivered strong back-office functionality and good customer support within certain
industries; it is considered a leader in native process manufacturing functionality. The company has also expanded its online
operations through its RenaissanceLink software applica (...)
Excerpt related to
customer relationship management application for health care management:
Over past two decades, Ross Systems has delivered strong back-office functionality and good customer support within certain
industries; it is cons...
Published:
2000-07-20
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Abstract:
The Software Application Outsourcing RFP Template covers industry-standard functional criteria of Outsourcing--Applications
Software that can help you easily gather and prioritize your business needs in a simple and categorized excel document. More
than a RFP template, it is a working document that serves (...)
Excerpt related to
customer relationship management application for health care management:
... Logistics; Retail; Health care (including ... Management,
Software Application Outsourcing RFP ... Customer Relationship
Management, Software Application Outsourcing RFP ...
Published:
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