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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 crm system for health care and social work


The Changing Face of CRM
The recent economic slowdown has illustrated how interwoven our global economies really are. The demands to increase enterprise performance has accelerated

crm system for health care and social work  that delivers a robust CRM tool which includes sales force automation; customer support and service; analytics capabilities; and Web-enabled functionality, then this product provides the full “360 degree” of customer requirements. Through a simple click on a web portal, you can view all financial transactions by your clients. Your sales force will be able to enter orders directly into the system using remote access to engage supporting enterprise systems, like ERP, to review production schedules,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » crm system for health care and social work

As the Economy Rebounds, Will Your Organization Be Ready for New and Increasing Demand? A Summary of the 2009 APICS Conference


Companies can get the latest on supply chain management trends—from inventory management, forecasting, and sales and operations planning—at the annual APICS Conference and Expo’s seminars and presentations. A summary of the 2009 expo explains what you might have missed.

crm system for health care and social work  (ERP), customer relationship management (CRM), supply chain management (SCM), and other vendors that are part of the Smart Market offering for growing businesses (including Cincom , Cyber Optic Group , Intalio , Open Pro , Ramco , VAI and others). We will cover IBM's Smart Business and Smart Market concepts in a future blog, but just to give you an idea: IBM decided to approach the business software market differently than other big companies that keep acquiring small players. As the name may Read More

8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative


It’s no secret that winning and retaining customers is the key to growth and success. But that’s no small feat, with ever-increasing customer demands, as well as the difficulty of implementing and enforcing processes to support your interactions with prospects, customers, and partners. Eight proven customer relationship management (CRM) best practices can help you create a customer retention strategy. Learn more.

crm system for health care and social work  company to use your CRM system rather than store data in unintegrated or offline sources such as spreadsheets. To get quality data, high system adoption is critical. You can also capture customer information (such as leads) from your Web site to populate your CRM system. Clean. Once you have the data in your CRM system, you need to continually weed out bad data by removing duplicates, synchronizing changing data, and updating information. You should have the flexibility to leverage data cleansing Read More

TEC Industry Watch: Enterprise Software News for the Week of June 25, 2012


SOFTWARE SELECTIONSBritish cosmetics company Badgequo selects Epicor ERPIndustry tags: Manufacturing, distribution "Aggressively growing cosmetics manufacturer/distributor Badgequo is in need of corporate software to offer single-truth data, eliminate manual data re-entry, and provide full visibility into its extended supply chain. This organization is a real-life example of a small company with

crm system for health care and social work  ERP X3 and SalesLogix CRM. —P.J. Jakovljevic, Principal TEC Analyst This acquisition allows the vendor to immediately add more than 11,000 small and medium companies to its client base and to control a significant share of the Brazilian market. It’s not clear yet just how Sage is planning to position both companies' solutions. —Aleksey Osintsev, TEC Research Analyst TEC Blog post (March 2011): Sage Analyst Day 2011: Not Your Older Brother’s Sage – Part 1 Actuate and Pervasive Software partner Read More

TEC Industry Watch: Enterprise Software News for the Week of April 30th, 2012


SOFTWARE SELECTIONS @ DEPLOYMENTSEuropean manufacturer of construction chemicals selects IFS Applications Industry tags: Process manufacturing, mining "Polish corporation Atlas Group, which operates 18 business entities and 5 mines in Poland and internationally, has selected IFS Applications as its corporate-level ERP system. The first areas slated for implementation will be financials

crm system for health care and social work  company Trinicom Industry tags: CRM, multi-channel customer service, public and commercial sectors The basic motivation for KANA here is to address the SMB market with a full-fledged cloud-based customer service product, as well as to expand in Europe. Regarding social capabilities, Trinicom has a social offering, while KANA also has social listening and analytics capability (via the Overtone acquisition). Look for more acquisition by the bullish vendor, perhaps along the lines of big data analytics and Read More

Value Proposition for IBM Power Servers And i: Comparing Costs for EnterpriseOne Deployments


It is a challenging time for Oracle EnterpriseOne (E1) users. Organizations must contain IT costs and still meet business demands. In many cases, pressures to improve performance and increase efficiency are magnified by today’s economic conditions. One solution is to employ—or continue to employ—the IBM Power server platform and i for core E1 systems. Learn how four different installations fared with this solution.

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Health Care and Social Work


One of the paradoxes of the health care and social work industry is that even though information and knowledge are essential for its success, practitioners are quite reluctant when it comes to using information technology and business software that can help them manage information. One of the reasons for this may be that older members of the medical profession may find using information technologies more challenging than younger doctors, nurses, or social workers. Also, decision makers in health care and social work organizations are concerned about the security of the confidential information gathered about patients.

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Vitria OI 4: Data for Today and for the Future


Vitria is a long-time player in the provisioning of software solutions for analyzing information in real time. Founded in 1994 by two entrepreneurs—Drs. JoMei Chang and Dale Skeen, Vitria’s current chief executive officer (CEO) and chief technology officer (CTO), respectively, Vitria has evolved its operational intelligence and business process management (BPM) applications into mature and stable

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IntegrateIT ERP 123 V7.2.561 for ERP for Distribution Product Certification Report


Technology Evaluation Centers (TEC) is pleased to announce that IntegrateIT product ERP 123 is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for distribution in TEC’s ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Epicor Enterprise Resource Planning Software System v. 9.05 for ERP for Mixed-mode Manufacturing Certification Report


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crm system for health care and social work  Enterprise Resource Planning Software System v. 9.05 for ERP for Mixed-mode Manufacturing Certification Report The Epicor product Epicor Enterprise Resource Planning Software System (v. 9.05) is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for mixed-mode manufacturing in the ERP Evaluation Center. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More

Tenrox Project Workforce Management for PPM for PSA Certification Report


Tenrox Project Workforce Management is TEC Certified for online evaluation of project portfolio management for professional services automation (PPM for PSA) solutions in the Project Portfolio Management (PPM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Dynamics CRM: Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

crm system for health care and social work  the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria. Read More

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crm system for health care and social work  and reporting (includes Web-based CRM) Navigator will perform SAP Business One customizations, but generally its implementations involve off the shelf modules configured by industry. The company offers modules that can be used with SAP Business One, and targets existing SAP customers as well as new customers. The extended functionality provided by Navigator allows it to address the needs of companies that do more than distribution and light manufacturing (the sweet spot of SAP Business One). From a Read More

Dynacom ERP (v. 11.3) for ERP for SMB Certification Report


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Steps for Selecting Business Software Solutions: A How-To Guide for Growing Companies


This workbook is designed to help firms that are in the process of investigating their need for more advanced business management and accounting software. Companies have a wide variety of potential software and system needs based on their size and industry. Determining exactly where a company stands in terms of needs and current technology will be necessary for deciding the exact approach it should take toward upgrading. This document has two types of information designed to make this process easier: interactive self-assessment tools and educational text based on IDC research covering the small and medium business (SMB) and enterprise applications markets.

crm system for health care and social work  for Selecting Business Software Solutions: A How-To Guide for Growing Companies This workbook is designed to help firms that are in the process of investigating their need for more advanced business management and accounting software. Companies have a wide variety of potential software and system needs based on their size and industry. Determining exactly where a company stands in terms of needs and current technology will be necessary for deciding the exact approach it should take toward upgrading. Read More