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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 crm products for pharmaceutical


ERP Issues for the Midsized Life Sciences Company
What makes your enterprise resource planning (ERP) requirements difficult for most vendors to satisfy? As a life sciences company, you have operational

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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SAP Industry Solutions for Mid-market Companies


For over a decade, SAP has offered industry-specific applications, starting with oil and gas and utilities solutions. Media, insurance, chemicals, banking, and public sector offerings have followed, highlighting SAP's lesser-known side as a market-oriented provider of industry-tailored solutions.

crm products for pharmaceutical  mySAP ERP and mySAP CRM , as well as applications for user productivity and analytics, have all recently been designed with an industry perspective. Certainly, insights from SAP's core or standard developments, along with partner solutions, benefit all of SAP's industry units, and cover common business processes. But each industry has particular demands that cannot be met by generic solutions, and SAP thus invests in complementary programs, with the goal of a complete and integrated solution portfolio Read More

Six Success Factors for Building a Best-run Marketing Organization


To address evolving market demands, companies must take new approaches to marketing activities and integrate all company functions. Customer relationship management (CRM) can empower your marketing organization to support growth and demonstrate value to customers. Find out six factors that can allow your company’s marketing team to make intelligent decisions and drive effective end-to-end marketing processes.

crm products for pharmaceutical  for marketing and other CRM applications doesn't yield optimal benefits because of an inability of that solution to fully interconnect with existing software systems. Analyze and adapt Analysis of vast amounts of data is becoming critical to understanding and managing the proliferation of products and brands, and to determining where to invest. Analytics leveraged to gain insights into customers - and their response to marketing campaigns - is likewise highly valuable. As with all good processes, Read More

SaaS Buyer's Guide for Wholesale and Distribution


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crm products for pharmaceutical  wasn't integrated well with CRM and shipping systems. With CRM, Microsoft basically bolted a knock-off of Goldmine, says Joe Walker, vice president of North America at Elcometer. Elcometer's decision to go with a hosted solution instead of a client–server approach has saved the company loads of cash. Walker estimates a client–server solution would have cost a minimum of $50,000 for a server and $60,000 for a full-time IT manager, not to mention software license fees. And I still would have had Read More

Should Uniqueness Vouch For Marketing Automation Niche Players?


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crm products for pharmaceutical  range into call center CRM applications and has also targeted the mid-market in southern Europe. Also, Unica pledges to continue to support and develop Marketic's products for the French market, but it also intends to soon introduce its own Affinium product, localized for France. This might give an opportunity to rivals such as Chordiant, E.piphany, DataDistilleries and NCR Teradata to prey on current Marketic clients made anxious by Unica's takeover, e.g., for still uncertain upcoming Unica's pricing, Read More

Identifying the ROI of a Software Application for SCM Part 2: We Are Looking for the Vendor To Tell Us


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Preparing an accurate forecast in this volatile business climate is challenging. Still, it is critical for businesses to be able to predict outcomes for the next month, quarter or year, and be able to respond quickly when the actuals vary significantly from the forecast. Forecasting may be equal parts art and science, but the most dialed-in enterprises report using a solid, collaborative process for generating accurate forecasts.

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Charting a Better Course for Your Business: Eight Rules for Investing in a New Accounting System


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EBSuite CRM


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crm products for pharmaceutical  CRM The EBSuite CRM web-based solution uses J2EE and Web Services technologies, and includes sales force automation (SFA), customer support and help desk, marketing automation and online/offline campaign management, project management, and mobile CRM modules. Read More

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