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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 crm products for hospital management


Navigating Between Service Management Scylla & Charybdis - Part 1
It is no longer breaking news to say that the US and the European Union (EU) are turning from product-based to service economies. The trend of the increasing

crm products for hospital management  enhance value of their CRM installations Recent recession and downturn in new product sales The Customer Remains in the Driver’s Seat (and Wants Instant Gratification) While consumers may not be purchasing a new automobile, electronic gadget, or household appliance any time soon, they will pay to have their existing ones serviced. However, they do not want to waste time waiting indefinitely for a (perhaps completely clueless and uninformed) repair person to hopefully show up (i.e., the so-called

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » crm products for hospital management

Business Intelligence for the Health Care Industry: Actionable Insights for Business Decision Makers


Hospitals around the world are facing increased pressure to improve operations from multiple directions. Legal requirements, aging populations, and an ever-growing need to be service-oriented are forcing hospitals to do more with less. Hospitals could be doing more to coordinate, analyze, and use data to improve operational performance. A new generation of business intelligence (BI) tools, such as dashboards, can help.

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TEC Helps Companies Compare, Select, and Evaluate Health Care Information Management Systems


Enterprise software analyst firm Technology Evaluation Centers (TEC) recently launched its Health Care Information Management Systems (HCIMS) Evaluation Center, to help health care professionals, consultants, and decision makers compare the most qualified HCIMS systems based on their own, unique priorities.

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Upside Software Remains on the Upside of the Contract Management Market


My recent article entitled “Why Should Enterprises Manage their Contracts Closely?” analyzed the importance of enterprise-wide contract lifecycle management (CLM) solutions and stated that many enterprises still use inappropriate makeshift tools to manage their important contractual terms and conditions. The article concluded with the fact that enterprise resource planning

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Dreamforce 2010: Of Cloud Proliferation - Part 1


Dreamforce, salesforce.com’s annual user conference, has over the past several years become a highly anticipated and entertaining end-of-the-year fixture for the enterprise applications market observers (surprisingly, Dreamforce 2011 will take place in late August, and let’s see how that new timing will feel). Namely, in these prolonged times of bad economic news and

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Navigator One for SAP Business One: ERP for SMB Competitor Analysis Report


The accounting and ERP for small and medium businesses (SMB) evaluation model targets functional requirements for a fully featured accounting solution. In addition to supporting accounting requirements, it is applicable for those researching an ERP system suitable for small and medium businesses (SMB). It includes categories such as General Ledger, A/P and A/R, Payroll, Job and Project Costing, Multinational Accounting, Manufacturing, Inventory, Technology, and much more.

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Revamping Data Management: Big Data Proves Catalyst to Updating Data Management Strategies


Data management plays a key role in helping organizations make strategic sense of their data and how to best use it. Organizations with data management maturity have ushered in clear data goals, but many obstacles persist. This white paper reports survey results that help to establish a clear picture of how organizations are capitalizing on data management today, as well as what challenges and opportunities remain.

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K2 and Box Integrate Cloud Content Management and Workflow for Efficient Business Process Management


To provide a bridge between cloud content management software and the business process workflow, K2 partnered up with Box, a cloud content management service. TEC principal analyst P.J. Jakovljevic talks to K2 CEO and founder Adriaan van Wyk, and looks at what this collaboration could mean for your enterprise.

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Core HR Systems: Flawless Execution Enabling Strategic HR Management


Human resources (HR) professionals are tasked with ensuring employee needs are fulfilled and employer interests are protected. Management of core employee data, such as record-keeping, time and attendance, and payroll processing, is a cornerstone of every HR operation, and the way companies collect and maintain such data is critical. Find out what core HR management capabilities and systems today’s companies are using.

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AIM Vision for Microsoft Dynamics GP: ERP for Discrete Manufacturing Certification Report


The AIM Computer Solutions product AIM Vision for Microsoft Dynamics GP is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for discrete manufacturing in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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MODX Web Content Management: Vendor Profile


Open source vendor MODX provides a modern, highly flexible, Web standards–compliant Web content management (WCM) framework. TEC’s Director of Knowledge Services Josh Chalifour profiles MODX—its background, business practices, revenue streams, and community. MODX’s WCM systems, Evolution and Revolution, are being used for a significant quantity of sites around the world. Find out more in this report.

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