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Customer Relationship Management (CRM)
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Documents related to » creation and maintenance of a knowledge database that can be generated from an issue list


Master Data Management: Extracting Value from Your Most Important Intangible Asset
In a 2006 SAP survey, 93 percent of respondents experienced data management issues during their most recent projects. The problem: many organizations believe

creation and maintenance of a knowledge database that can be generated from an issue list  during the collation and creation of content for its consumer Web site. In fact, it cut in half the time needed to create Web content, and the number of content errors noticed on the Web site (usually by consumers) dropped from 20 to 25 per week to 5 to 8 per week. Overall, average error rates seen on the Web declined 67%, catalog team productivity improved 50%, and cycle time decreased 90%. Superior master data management helps you reduce global data-synchronization (GDS) costs. GDS helps your Read More...
Pricing and Revenue Optimization: A Manufacturing Perspective
Pricing and revenue optimization is the process of improving business margins by either increasing unit prices or increasing gross revenues. This type of

creation and maintenance of a knowledge database that can be generated from an issue list  align with enterprise demand creation and fulfillment activities. Unless fully integrated with the supply chain management solutions, the pricing and revenue management solutions will have limited usage. In addition, it is essential to keep in mind the challenges that exist while applying pricing optimization within a business-toconsumer (B2C) environment versus a business-to-business (B2B) environment. A. Application in a B2C Environment In a B2C environment, price typically is only one of several Read More...
Reduce the Pain of ERP Upgrades with Better Planning
Enterprise resource planning (ERP) systems now support many organizations’ most important business processes, and house their most sensitive corporate data. As

creation and maintenance of a knowledge database that can be generated from an issue list  upgrade projects is the creation of sandbox systems, test systems, and quality assurance systems that can be used for a variety of activities during the upgrade projects. In order to be useful for testing and training, these systems need to be populated with current production data, with all the complex relationships intact. Specialized data management tools provide the select, extract, and load software to clone and move master data or transactional data between ERP instances. Gamma Enterprise Read More...
Wipro Spearheads a Global HR Transformation Program for Credit Suisse
Credit Suisse, a global banking and financial services company, embarked on a global HR transformation program in early 2008 to create a number of shared

creation and maintenance of a knowledge database that can be generated from an issue list  Spearheads a Global HR Transformation Program for Credit Suisse Credit Suisse, a global banking and financial services company, embarked on a global HR transformation program in early 2008 to create a number of shared service centers primarily focused on back-office HR operations. After evaluating a number of vendors for delivery capabilities, cost effectiveness, and a host of other factors, Wipro was awarded the contract. This case study by Everest Group provides a 360-degree view of this Read More...
IQMS Finds a Quarter of a Million Dollars in Savings for Fellow Single-source Provider, Mar-Bal, Inc.


creation and maintenance of a knowledge database that can be generated from an issue list   Read More...
Taking Innovation from a Buzzword to a Business Standard
Companies realize that innovation can mean the difference between effectively growing or transforming their business and falling behind. But for a company to

creation and maintenance of a knowledge database that can be generated from an issue list  Innovation from a Buzzword to a Business Standard Companies realize that innovation can mean the difference between effectively growing or transforming their business and falling behind. But for a company to thrive in today’s environment, innovation has to be seen as more than a clichéd talking point. It has to be a key part of the company’s core business processes. Download this interview with Eric Verniaut, SAP’s head of North America services, to find out how innovation has helped services Read More...
Lowering Your IT Costs with Oracle Database 11g Release 2
New versions of database software and operating systems (OSs) come out regularly. In the past, upgrading the database and OS for individual environments has

creation and maintenance of a knowledge database that can be generated from an issue list  Your IT Costs with Oracle Database 11g Release 2 New versions of database software and operating systems (OSs) come out regularly. In the past, upgrading the database and OS for individual environments has been very expensive and a never-ending job—by the time all the business systems are upgraded, it’s time to start again. This white paper discusses Oracle Database 11g Release 2, which reduces the cost and risk associated with making these changes. Read More...
An Analyst''s View of Process Industry SMB Challenges
Process manufacturing industries have distinct needs from an enterprise resource planning (ERP) system. Here’s an overview of what process manufacturing

creation and maintenance of a knowledge database that can be generated from an issue list  Analyst''s View of Process Industry SMB Challenges Originally Posted - April 23, 2008 The process industry provides many of the products we use in our daily lives for food, shelter, and health. Such products are created as materials and transformed through the use of energy resources and chemical products. In addition, the process industry manufactures products that are essential to advanced industries such as computing, biotechnology, telecommunications, automotive, scientific, and space exploration. Read More...
Enterprise Knowledge Workers: Understanding Risks and Opportunities
To do their jobs, knowledge workers use the gamut of media and technologies. However, although the proliferation of new means to locate and access data has

creation and maintenance of a knowledge database that can be generated from an issue list  Knowledge Workers: Understanding Risks and Opportunities To do their jobs, knowledge workers use the gamut of media and technologies. However, although the proliferation of new means to locate and access data has multiplied the amount of information available to these workers, it’s also made the efficient dissemination, management, and processing of data more burdensome. Find out more about how collaborative tools are—and aren’t—being used in the information-sharing workplace. Read More...
Maintenance Connection
Maintenance Connection delivers a web-based maintenance management (or CMMS) solution including work order tracking, preventive maintenance/PM software

creation and maintenance of a knowledge database that can be generated from an issue list  Connection Maintenance Connection delivers a web-based maintenance management (or CMMS) solution including work order tracking, preventive maintenance/PM software, asset management, inventory tracking, procedure library, labor scheduling, and service requests. With a rich user interface and technology platform, Maintenance Connection is able to leverage the demand from maintenance organizations. Based in Davis, CA, USA, Maintenance Connection actively markets and implements their flagship Read More...
Ventyx, an ABB Company
Ventyx provides enterprise asset management and business software solutions to asset-intensive industries. For more than 30 years, it has served customers

creation and maintenance of a knowledge database that can be generated from an issue list  an ABB Company Ventyx provides enterprise asset management and business software solutions to asset-intensive industries. For more than 30 years, it has served customers within the mining, oil and gas, utilities, transportation, defence, and government industries in over 40 countries. Ventyx'' service offerings include business process consulting, implementation services, training, analytics and business intelligence, business-to-business integration, IT outsourcing, technology consulting, business Read More...
Results an MTO Manufacturer Can Measure
This case study covers why a sporting goods and apparel manufacturer''s selection team chose to purchase and implement the Made2Manage® Enterprise Business

creation and maintenance of a knowledge database that can be generated from an issue list  an MTO Manufacturer Can Measure This case study covers why a sporting goods and apparel manufacturer''s selection team chose to purchase and implement the Made2Manage® Enterprise Business System from Made2Manage Systems. Read More...
State of the Art in TCO: Managing the Total Cost of Ownership
Total cost of ownership (TCO) is one of the most difficult metrics to benchmark. Even when using the clearest of metrics, companies often obtain inadequate

creation and maintenance of a knowledge database that can be generated from an issue list  of the Art in TCO: Managing the Total Cost of Ownership Total cost of ownership (TCO) is one of the most difficult metrics to benchmark. Even when using the clearest of metrics, companies often obtain inadequate results. Instead of thinking solely about how to calculate and reduce TCO, companies should think about how to manage TCO from a business perspective, in order to leverage solid, results-oriented decisions about IT solutions. Read More...
An Introduction to BPM
Business process management (BPM)—the discipline of modeling, automating, managing, and optimizing business processes—is one of the hottest market segments in

creation and maintenance of a knowledge database that can be generated from an issue list  Introduction to BPM Business process management (BPM)—the discipline of modeling, automating, managing, and optimizing business processes—is one of the hottest market segments in the software industry today. Its rapid growth is driven by the increasing recognition that success is driven by the efficiency of your organization’s business processes. But what exactly is a business process—and how can BPM improve it? Read More...
Understanding the Business Benefits of Introducing an LMS
The benefits of e-learning have been amply demonstrated and extensively documented. However, less attention has been paid to the business benefits of

creation and maintenance of a knowledge database that can be generated from an issue list  the Business Benefits of Introducing an LMS The benefits of e-learning have been amply demonstrated and extensively documented. However, less attention has been paid to the business benefits of implementing learning management systems (LMS). The misconception is that LMS and e-learning are irrevocably linked. But that isn’t necessarily the case. In fact, an LMS can provide real benefits, in the broadest—and most critical—business sense. Read More...

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