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Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » creation and maintenance of a knowledge database that can be generated from an issue list


Master Data Management: Extracting Value from Your Most Important Intangible Asset
In a 2006 SAP survey, 93 percent of respondents experienced data management issues during their most recent projects. The problem: many organizations believe

creation and maintenance of a knowledge database that can be generated from an issue list  during the collation and creation of content for its consumer Web site. In fact, it cut in half the time needed to create Web content, and the number of content errors noticed on the Web site (usually by consumers) dropped from 20 to 25 per week to 5 to 8 per week. Overall, average error rates seen on the Web declined 67%, catalog team productivity improved 50%, and cycle time decreased 90%. Superior master data management helps you reduce global data-synchronization (GDS) costs. GDS helps your Read More...
Pricing and Revenue Optimization: A Manufacturing Perspective
Pricing and revenue optimization is the process of improving business margins by either increasing unit prices or increasing gross revenues. This type of

creation and maintenance of a knowledge database that can be generated from an issue list  align with enterprise demand creation and fulfillment activities. Unless fully integrated with the supply chain management solutions, the pricing and revenue management solutions will have limited usage. In addition, it is essential to keep in mind the challenges that exist while applying pricing optimization within a business-toconsumer (B2C) environment versus a business-to-business (B2B) environment. A. Application in a B2C Environment In a B2C environment, price typically is only one of several Read More...
Reduce the Pain of ERP Upgrades with Better Planning
Enterprise resource planning (ERP) systems now support many organizations’ most important business processes, and house their most sensitive corporate data. As

creation and maintenance of a knowledge database that can be generated from an issue list  upgrade projects is the creation of sandbox systems, test systems, and quality assurance systems that can be used for a variety of activities during the upgrade projects. In order to be useful for testing and training, these systems need to be populated with current production data, with all the complex relationships intact. Specialized data management tools provide the select, extract, and load software to clone and move master data or transactional data between ERP instances. Gamma Enterprise Read More...
Maintenance, Repair, and Overhaul (MRO) RFI/RFP Template
Maintenance Management, Customer Contracts (Agreements), Customer Orders, Customer Quotations, Work Orders, Product Technology

creation and maintenance of a knowledge database that can be generated from an issue list  Repair, and Overhaul (MRO) RFI/RFP Template Maintenance Management, Customer Contracts (Agreements), Customer Orders, Customer Quotations, Work Orders, Product Technology Read More...
Case Study: Enterprise Rent-A-Car
During Enterprise Rent-A-Car’s expansive growth, the number of IT requests nearly doubled in eighteen months, pushing the existing system to capacity

creation and maintenance of a knowledge database that can be generated from an issue list  Study: Enterprise Rent-A-Car During Enterprise Rent-A-Car’s expansive growth, the number of IT requests nearly doubled in eighteen months, pushing the existing system to capacity. Supporting stakeholders involved increasingly complex processes, which increased the potential for error. Learn how the company’s new business process management (BPM) solution helped it rebuild its IT request services system and improve additional internal operations. Read More...
Web Application Security: How to Minimize Prevalent Risk of Attacks
Vulnerabilities in Web applications are now the largest vector of enterprise security attacks. Attacks compromising sensitive data are often the result of

creation and maintenance of a knowledge database that can be generated from an issue list  Application Security: How to Minimize Prevalent Risk of Attacks Vulnerabilities in Web applications are now the largest vector of enterprise security attacks. Attacks compromising sensitive data are often the result of “cross-site scripting,” “SQL injection,” and “buffer overflow.” As many companies have discovered, these attacks will evade traditional network defenses unless you take new precautions with automated detection. Learn more in this primer to Web application security. Read More...
The Value of Measuring End-User Experience from a Global Point of Presence
As businesses expand to different geographies and markets, they develop new types of online tools and services to ensure growth. As end users interacts with

creation and maintenance of a knowledge database that can be generated from an issue list  Value of Measuring End-User Experience from a Global Point of Presence As businesses expand to different geographies and markets, they develop new types of online tools and services to ensure growth. As end users interacts with these tools, it becomes critical to gain insight into the end-user experience. This white paper discusses the need to measure end-user experience from a global perspective and also how Site24x7 can help organizations achieve optimal level of quality end-user experience. Read More...
Can Auditing and Project Management Co-Exist in an ERP Environment?
It is hard to recall the last time an ERP implementation team included an auditor as an active member. This article explores key points in a project''s lifecycle

creation and maintenance of a knowledge database that can be generated from an issue list  Auditing and Project Management Co-Exist in an ERP Environment? Can Auditing and Project Management Co-Exist in an ERP Environment? Featured Author - Joseph Strub - September 2, 2003 Introduction It is hard to recall the last time an ERP implementation team included an auditor as an active member. Could it be because of availability? No defined role? Never been asked? No perceived benefits? This article explores key points in a project''s lifecycle where the audit function should be involved and the Read More...
A Beginner’s Guide to Unified Communications
Unified communications (UC) has exploded in recent years, and with good reason. It isn’t a revolutionary idea to centralize the various components of real-time

creation and maintenance of a knowledge database that can be generated from an issue list  Beginner’s Guide to Unified Communications Unified communications (UC) has exploded in recent years, and with good reason. It isn’t a revolutionary idea to centralize the various components of real-time communication. However, the technology has evolved to a point where the implementation has caught up with the vision. This beginner’s guide to UC will help decode the jargon and give organizations a jumping off point for evaluating solutions to meet a wide range of communications needs. Read More...
Top Five HR Process Integrations that Drive Business Value
Empirical research has revealed that improving human resources (HR) process, technology, and data integration to eliminate silos and facilitate cross-functional

creation and maintenance of a knowledge database that can be generated from an issue list  Five HR Process Integrations that Drive Business Value Empirical research has revealed that improving human resources (HR) process, technology, and data integration to eliminate silos and facilitate cross-functional reporting affords significant business benefits. Based on SumTotal’s global survey data, this white paper dives into the top five HR process integrations that provide organizations with the most business value. Find out what they are. Read More...
Break from the Routine
With one IT department in five spending more than half its time and resources on routine maintenance and administration of existing systems, top business

creation and maintenance of a knowledge database that can be generated from an issue list  from the Routine With one IT department in five spending more than half its time and resources on routine maintenance and administration of existing systems, top business objectives end up sitting on the back burner. Learn how early investments in change and improvement—hosted services or software-as-a-service (SaaS) security services, for example—can turn into big savings by reducing the long-term burden of routine maintenance. Read More...
MCI WorldCom: “It’s not an age, it’s an attitude”
Staking its claim as the preeminent communications company for the digital generation, MCI WorldCom announced a major initiative to build upon its advanced

creation and maintenance of a knowledge database that can be generated from an issue list  provide a turnkey e-business creation environment. While still many others furnish, to varying degrees, customized solutions or key components that customers can use to build their own solutions. MCI WorldCom''s strategy is to provide a soup-to-nuts range of services - from network and access services to hosting and site creation services - for small businesses to global multinational corporations. generation d As part of the corporate-wide effort, MCI WorldCom is launching a national advertising Read More...
The ROI of Software as a Service
Many firms see software as a service (SaaS) as having a cost advantage over on-premise in the short run due to its quick implementation times and pay-as-you-go

creation and maintenance of a knowledge database that can be generated from an issue list  ROI of Software as a Service Many firms see software as a service (SaaS) as having a cost advantage over on-premise in the short run due to its quick implementation times and pay-as-you-go pricing. But many firms question the long-term value of SaaS, wondering if the rent-versus-own model has a cost crossover point? Discover how some firms have obtained long-term value with SaaS solutions as SaaS has moved into larger, more strategic deployments. Read More...
Taking Innovation from a Buzzword to a Business Standard
Companies realize that innovation can mean the difference between effectively growing or transforming their business and falling behind. But for a company to

creation and maintenance of a knowledge database that can be generated from an issue list  Innovation from a Buzzword to a Business Standard Companies realize that innovation can mean the difference between effectively growing or transforming their business and falling behind. But for a company to thrive in today’s environment, innovation has to be seen as more than a clichéd talking point. It has to be a key part of the company’s core business processes. Download this interview with Eric Verniaut, SAP’s head of North America services, to find out how innovation has helped services Read More...
Meridian Knowledge Solutions Meridian Global LMS 2011 for Learning Management Solutions Certification Report
The Meridian Knowledge Solutions product Meridian Global LMS 2011 is now TEC Certified for online evaluation of learning management solutions in the Human

creation and maintenance of a knowledge database that can be generated from an issue list  Knowledge Solutions Meridian Global LMS 2011 for Learning Management Solutions Certification Report The Meridian Knowledge Solutions product Meridian Global LMS 2011 is now TEC Certified for online evaluation of learning management solutions in the Human Capital Management Evaluation Center. The certification seal is a valuable indicator to help organizations with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth Read More...

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