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Abstract: Your Challenge: Get Decision Makers' Approval For Flexible Solutions for Faster Value. Specific, Measurable, Achievable, Relevant and Time-Bound.
PubDate: 10/2/2008 2:03:00 PM
Abstract: Companies need to implement serious yardstick work when seeking to evaluate CRM-software investments. This involves creating a cost-benefit analysis, determining the tangible and intangible benefits, and the risks involved with CRM implementation.
Abstract: The divide between strategy development and strategy execution can be overcome by creating balanced scorecards. Prioritize your objectives to determine which are most critical. Then cascade objectives and metrics down and across the organization, creating linked and related—but not identical—scorecards for each critical area. These and five other tips for scorecarding success will move you in the right direction.
Abstract: Acts of cyber aggression could lead to a cyber war or worse. Capitol Hill is giving attention to this security issue, and vendors are creating new offerings and expanding existing programs—creating new opportunities in the defense industry and opening doors for new players. Learn more about the blurring between information security vendors servicing the private sector and those in the defense and intelligence industry.
Abstract: Many software services companies are not able to turn their individual project successes into a line of business that brings in additional revenue streams. At the root of this is the simplistic assumption that
Abstract: As IBM began de-emphasizing its mid-range systems, J.D. Edwards, after three years of development, released in 1996 an object-based, cross-platform ERP product called OneWorld, which is regarded as one of the technologically most advanced ERP products... While overthrowing PeopleSoft from 3rd position in ERP market share is not a likely scenario within 1999, it is achievable within the next 2 years...
Abstract: Improvement is not simply an idea: it is a process. And processes without frameworks are recipes for underachievement, or worse, chaos. For this reason, value leakages in procurement functions must be resolved in a systematic, progressive, incremental, and formalized manner.
Abstract: CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality products and services. However, you first must be prepared to overcome lack of requirements, combat scope creep, and compensate for lack of skills.
Abstract: An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility implies that the document clearly delineates assumptions regarding cause and effect plus the mechanism that will be used to assess results and declare success.
Abstract: One of the best starting points for determining a web site strategy is to understand both the market that your company operates in and the needs of your key stakeholders. But most companies today are highly complex and political, making the identification and prioritization of stakeholders a difficult task. Discover the three key broad stakeholder groups that you need to factor into your web strategy planning.
Abstract: Many chief financial officers (CFOs) have started to take on new strategic roles. Their goals are to enforce stricter controls to ensure legal and regulatory compliance, offer strategic insights into the internal and external business environment, and connect the business strategy with daily operations through performance tracking. Learn more about the changing role of the CFO in today’s finance organization.
Abstract: Whether dealing with a mess of their own making or an inherited one, IT professionals have several options for bringing order to chaotic data centers. Today’s technologies provide integrated rack-based data center solutions for power, air, cable routing, and management. Learn how to eliminate the root causes of data center disorder and transform your messy data center into a clean, well-managed facility.
Abstract: Today’s data transmission departments are battling for budget and relevance. Moving files and ensuring delivery is getting tougher every day. To successfully deliver data to an increasing number of target platforms and meet rising customer expectations, leading companies are adopting service-oriented architectures (SOAs) and upgrading their file transfer departments into data transmission services. Find out more.
Abstract: Organizations preparing to meet globalization head on face a complex set of business and technology challenges—from the supply chain complexity of entering new markets to the need for global visibility and standardized business processes. Learn how globally implemented enterprise resource planning (ERP) systems and integrated business processes are helping companies exploit new markets and lower manufacturing costs.
Abstract: Customer relationship management (CRM) issues can often be traced to ineffective processes involving human communication. But you can overcome the limitations of marketing, sales, and service processes. With communication-enabled business processes—powered by communications systems integrated with business applications—you can have more visibility into interactions and improve your end-to-end performance. Learn more.
Abstract: Of all the points that you should focus on when planning ISO 9001 standards projects, corrective action and root cause analysis should rise to the top of your priorities list. Learn how to improve your approach to ISO 9001, how to implement a system that can help you ensure that your approach is feasible and effective, and about the one tool that you need help ensure your company becomes ISO 9001 2000 certified.
Abstract: The power grid is pushed to its physical limits with our growing demands for cheap electricity. To keep up, we need a “smart” electrical grid prepared for real-time information and enabling fast response. A new power delivery system can manage supply and demand while allowing consumers to manage their energy usage online. Read more about the benefits for utility companies, consumers, the economy, and the environment.
Abstract: Progressive companies are discovering that they can optimize processes and assets to make the best use of resources, reduce negative impact on the environment, and strengthen business results—all at the same time. Improving enterprise asset management (EAM) processes provides opportunities for you to create less waste, reduce resource use, and decrease emissions. Find out how you can take advantage of EAM’s benefits.
Abstract: The rules for success in today’s fiercely competitive market are constantly changing. Through service delivery innovation, a company can differentiate itself. But how do you change your service delivery methods to keep existing clients and entice new ones? A networked organization is one of six characteristics of successful service delivery innovation. Find out how you can put them into practice and attain the benefits.