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E-discovery: Collecting Evidence or Collecting Sanctions
What constitutes a right or a wrong e-discovery collection process can be subjective, with the last word belonging to a judge. From the attorney’s standpoint
discovery: Collecting Evidence or Collecting Sanctions What constitutes a right or a wrong e-discovery collection process can be subjective, with the last word belonging to a judge. From the attorney’s standpoint, there are only two main varieties of e-discovery collection procedures: copy/sequester and in-place hold (also referred to as hold in-place). This paper discusses the benefits and risks associated with both approaches and explains why copy/sequester is best-practice.
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CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Configuration Intelligence Initiative
Today’s configuration management tools focus on collecting and reporting statistics, logs, and failures, but fail to address the need for analyzing this data to
management tools focus on collecting and reporting statistics, logs, and failures, but fail to address the need for analyzing this data to determine best practices for improving efficiencies. That’s why Configuresoft has developed software that enables you to link core systems configuration and change management disciplines into actionable analytics. Find out how it can work for you.
Customer Analytics: A Powerful Source of Competitive Advantage for Midsize Organizations
Completing the customer picture today involves collecting and assembling data from multiple sources, including traditional sources such as transactions and
customer picture today involves collecting and assembling data from multiple sources, including traditional sources such as transactions and surveys, as well as customer sentiments and other information that can be uncovered in comments made on social media channels. An effective customer analytics strategy enables businesses to integrate these insights to increase customer lifetime value, reduce turnover, and conduct more precise targeting and segmentation.
Collecting Meaningful Data from the Web: Once an Impossibility, Now a Reality
The traditional way of extracting data from disparate data sources has been transformed by the emergence of new tools and applications, as well as the
measuring marketing results, and collecting Web content for research purposes. But for this type of data extraction, companies may not have an API available, either because an API for this does not exist, or because the company simply does not have access to it. Also, some organizations need to extract information from their legacy systems , and may not have an API available for connection via traditional data integration applications. Some software vendors are currently addressing these specific needs
The Growing Importance of E-discovery on Your Business
E-discovery is the extension of the discovery process to include identifying, preserving, collecting, reviewing, and analyzing electronically stored information
to include identifying, preserving, collecting, reviewing, and analyzing electronically stored information. Today, it represents 35 percent of the total cost of litigation. Companies that fail to produce e-mail in a timely manner face paying fines and other risks. Learn how you can develop an e-discovery plan to better manage your electronic data discovery processes.
What Good Is Information If Nobody Sees It?
Keeping detailed historical information is a great idea in theory, but how can it be merged with current data to enable split-second decisions? Two companies
of information they are collecting. User Recommendations This is a slick product. Its ability to show views of current data and their relationship to historical data can be very powerful tools for marketers who need to monitor and respond to trends as they develop. Not everyone has such a need, but there are certainly some sites that can respond to real-time information by adjusting their campaigns. They will definitely want to consider this product. A product like this raises a larger question. Whether y
Getting Strangers to Take Your Candy
Angara uses millions of anonymous user profiles to help websites convert first time visitors to first-time customers.
putting their efforts on collecting information about how customers behave on a site, Angara is focused on helping B2C sites make targeted presentations to first-time visitors. Angara pays other websites for anonymous, permission-based profiles that an Angara customer can use to identify characteristics of new visitors. With some information about how visitors behave on other sites, Angara's customers can then make offers to first-time visitors that have a better chance of generating sales. In the first t
Trend Virus Control System - A Centralized Approach to Protection
Trend Virus Control System (TVCS) utilizes a web based management console, which allows for administration, configuration and policy enforcement from a central
does a better job collecting the statistics of its own products. Product Challenges The system requirements for the product may ward off some of the non Windows NT shops. Trend VCS must be installed on a Windows NT 4.0 Server or Workstation utilizing Microsoft's Internet Information Server (IIS). Either Netscape or Internet Explorer can be used with the browser based Administration application. Mr. Schrader states that one of the primary challenges is that (The TVCS) Interface leaves a lot to be
Development of an Internet Payment Processing System
This article describes the author's experience with the development of the first Yugoslav Internet payment processing system. The system's architecture is very
application: Those interested in collecting payments Those requiring pre-processing and authorization Those requiring preprocessing, authorization, and post-processing Merchants in the first group are only interested in collecting (often periodic) payments on their goods and services. The best examples are utility companies and subscription services. Such payments are identical to payments made at some ATMs. A card holder logs on an ATM, selects a merchant (e.g. a phone company), and enters the amount and
10 Steps to Continuous Compliance: Putting in Place an Enterprise-wide Compliance Strategy
Understanding the full scope of risk in today’s complex business environment is a must for achieving compliance with governmental mandates and industry
put in place for collecting, alerting, reporting on, storing, searching and sharing data from all systems, applications and network elements. This creates a closedloop process that governs the lifecycle of enterprise data and ensures your compliance program is successful. Here are the 10 essential steps for implementing a successful enterprise-wide compliance program: Understand the requirements Understand the IT controls that affect your business Identify all in-scope IT components Collect fine-grain use
The Accept360 Suite is an end-to-end solution that links strategy and decisions from ideation through portfolio planning, roadmaps, requirements and
Accept Ideas for generating, collecting, and evaluating ideas from customers, employees, and partners in one place; and Accept Product Strategy & Portfolio for product portfolio management (PPM).
Reaching the Peak of CMMI: How Fast Can You Climb?
Implementing Capability Maturity Model Integration (CMMI) at Maturity Level 5 enables an organization to optimize its performance. Learn about the critical
ample data. By weekly collecting and analyzing the project and process data, LG Insurance Sector was able to quantitatively manage the processes and statistically manage its selected subprocesses. Over the course of two months it was easy for the organization to collect and analyze enough data to compute reasonable control limits and quantitatively determine its process capabilities. And within four months it was able to statistically improve its inspection process as well as decrease the cost of rework.
Is Intentia Truly Industry’s First In Food Traceability?
With the acquisition of 49% of the Norwegian software company Scase, Intentia claims to be the first Enterprise Applications provider to offer an integrated
to the supermarket shelf, collecting all relevant information from each stage in the production process. These include veterinary control, slaughter, freezer, de-boning, processing and packing. This information is then extended, using integration with external animal passport databases, such as those being created within the EU to give the consumer the total view of the history of any animal. These details include, its origin, the breed, where it has been throughout its life, veterinary records,
IT Trends Lead SAP to More Precise Customer Experience Offering
Many enterprise software events that I have recently attended have discussed the intersection of the following forces and IT trends: cloud computing, the
enhanced shopping experience by collecting and acting on massive amounts of data about consumer behavior in real time and delivering relevant offers while the customer is standing right in the aisle. Customer experience management is all about anticipating customer need and creating offers in context via recommendation engines. Beyond the retail sector, SAP Precision Retailing can be applicable to companies in other industries—such as consumer products, transportation, banking, and oil and gas—that
American Software - A Tacit Avant-Garde?
Throughout June, American Software, Inc. continued to announce additional functions that broaden the scope of its e-intelliprise application suite. It also
companies organize methods of collecting and analyzing data on the performance of individual departments. In addition, it contains a set of key performance indicators that companies can use to establish benchmarks for measuring their performance. American Software has also introduced a series of applications under the banner ECON-Electronic Commerce on the Net-which allows customers to access and use the applications within Intelliprise over the Internet (a series of Web extensions for order placement, pu
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