Hospitals around the world are facing increased pressure to improve operations from multiple directions. Legal requirements, aging populations, and an ever-growing need to be service-oriented are forcing hospitals to do more with less. Hospitals could be doing more to coordinate, analyze, and use data to improve operational performance. A new generation of business intelligence (BI) tools, such as dashboards, can help.
can help hospitals and clinic managers do more with less. Mr. François Lemoyne knows the situation well. He is the CFO and CIO of l'Hôpital Sacré-Cœur of Montreal, Canada: Outside of specific budget or funding initiatives, the majority of management's efforts are invested in the optimal management of the resources at hand. Our main objective is, with the resources we have available, to provide the general population with as high of a quality of service as possible. In order to deliver on that goal,