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Software Functionality Revealed in Detail
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 claim status


Infor Gains Financials Elite Club Status
What’s new at Infor? Besides the blockbuster acquisitions of late, the leading provider of business applications has continued to release innovative products

claim status  but we would not claim to target the highest-scale organizations in terms of users and volumes, i.e., we are comfortable with hundreds of concurrent users and 100−200 million ledger transactions per reporting entity. Many of our largest enterprise customers use a 2-tier financials strategy, with SunSystems used at global business units and subsidiaries and another solution used at corporate.  TEC: How are your major s ystem integrator (SI), independent software vendor (ISV), and other partnerships

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Won’t Get Fooled Again: The 5 Worst Buzzwords in the CRM Industry Today


Going through our article archives, I stumbled across Glen Petersen’s excellent article A Lexicon for CRM Success. Petersen takes aim at key buzzwords in the CRM industry, and I thought it’d be worth summarizing his list of the worst offenders--and his thinking about why they belong in the trash can. An internationally recognized speaker, writer, practitioner, and thought leader in

claim status  have the right to claim failure? Another misconception is that CRM benefits are intangible (e.g., competitive advantage, image, etc.), and therefore defy the classical requirements of return on investment (ROI) analysis. This should come as no surprise when the industry is talking about being customer-centric . Such attitudes conveniently cloud accountability, and do not give the organization a competitive advantage or notoriety. Instead, they allow yet another failed initiative. #3 Customer Loyalty Read More

BLM: Buzzword Life Cycle Management


The management of buzzwords represents a significant area of improvement for both the buzzword users (BU) and the buzzword consumers (BC). Buzzword life cycle management (BLM) is a proven discipline being applied within the software industry.

claim status  been signaled by the claim by some parties that they have true BLM. D Death With both the passage of time and more importantly, the entry of new buzzwords into the buzzword marketplace, the buzzword dies. Death to a buzzword does not mean it is forgotten. Death means that it is no longer a positive in the marketplace. It is now a negative. Recommendations BCs should place those vendors with a tradition of buzzword leadership on their short list. These vendors have proven the ability to continually Read More

IFS Applications Achieves Oracle Exastack Optimized Status


At the IFS World Conference 2012 in Gothenburg, Sweden, it was interesting to notice that Microsoft was the diamond sponsor of the conference, while IBM and Oracle were platinum sponsors. Currently, IFS Applications runs solely on Oracle database, while the presentation (client) side and prepackaged business intelligence (BI) are Microsoft-centric (the IFS Web client also supports Internet

claim status  Suite offerings), both vendors claim an extremely close relationship when it comes to technology (2,500 Oracle database customers that come from IFS are certainly not to be neglected by Oracle). Rumor has it that long ago, when IFS was going through tough times, Microsoft was interested in acquiring the vendor, even after its acquisitions of Great Plains and Navision. IFS’ focus on large enterprise and the prospect of porting IFS to Microsoft SQL Server were reportedly some attractive points for Read More

An Approach to HIPAA 5010 conversion


In 1996, Congress passed HIPAA to establish national standards for health care transactions. The main focus is to address patient privacy rights, health insurance portability, and the administration simplification of health care payers. Health care electronic data interchange (EDI) transactions such as eligibility, claim status, referrals, claims, remittances, member enrollment and maintenance, and premium payments are all impacted by the regulation. This paper discusses HIPAA drivers, compliance schedule, changes, impacts on various stakeholders, benefits of adoption, and approaches to successful completion of this conversion.

claim status  transactions such as eligibility, claim status, referrals, claims, remittances, member enrollment and maintenance, and premium payments are all impacted by the regulation. This paper discusses HIPAA drivers, compliance schedule, changes, impacts on various stakeholders, benefits of adoption, and approaches to successful completion of this conversion. Read More

Medical Device Manufacturers Can Leverage ERP/CRM Software to Facilitate FDA Compliance


The US Food and Drug Administration (FDA) requires pharmaceuticals and medical device companies to comply with numerous standards. Medical device manufacturers have long embraced enterprise resource planning (ERP) and customer relationship management (CRM), but primarily use them to achieve operational efficiencies. However these systems can play a significant role in their abilities to comply with strictly FDA regulations.

claim status  Device Manufacturers Can Leverage ERP/CRM Software to Facilitate FDA Compliance Medical Device Manufacturers Can Leverage ERP/CRM Software to Facilitate FDA Compliance If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. With more than 30 years' history and as one of the first software vendors to develop an enterprise resource planning (ERP) solution, SYSPRO is the longest standing and largest independent, international vendor of Read More

The Loyalty Connection: Secrets To Customer Retention And Increased Profits


Customer churn rates are higher than ever: although businesses say they are devoted to loyalty, their management systems and budgets do not support that claim. But in a landscape of similar products, cutting down on defection—or churn—is vital. There are in fact four steps to improving loyalty and retention which, if focused on the appropriate customers, will improve profitability.

claim status  do not support that claim. But in a landscape of similar products, cutting down on defection—or churn—is vital. There are in fact four steps to improving loyalty and retention which, if focused on the appropriate customers, will improve profitability. Read More

So What: The Big Test of Your Positioning Strategy


Failing to ask "so what?" of a positioning statement can mean losing an opportunity to communicate what is really important to the target market, and to gain some credibility.

claim status  better decisions. The ads claim that, finally, Cognos 8 Business Intelligence gives you a simple, complete BI platform with no limitations: It's everything BI promised to be. And now it's here. Cognos also gets good marks for its consistent emphasis on better decisions, a benefit that, while far from unique, has been the theme of its powerful marketing effort over several years. Cognos also uses the same idea in its tagline, The next level of performance , which plays off the benefit of better Read More

ERP Plus and Beyond


ERP Plus provides tools that metal fabricators need to streamline their quoting, order entry, inventory control, production, labor collection, shipping, and invoicing processes.

claim status  percent annual revenue growth claiming its absolute value only totals revenue of a few million, it has had several consecutive, profitable quarters, adding nearly twenty new customers in less than twenty-four months. So a burning question is, how did Verticent buck the odds and move from the brink of demise? One logical explanation is that since late 2002, the vendor has refrained from targeting general discrete manufacturing markets, and has consequently avoided direct and recurring competition with Read More

BLM-Buzzword Lifecycle Management


The management of buzzwords represents a significant area for improvement, for both buzzword users (BU) and buzzword consumers (BC). Buzzword lifecycle management (BLM) is a proven discipline being applied to this crying need within the software industry.

claim status  been signaled by the claim by some parties that they have true BLM. D Death With both the passage of time (and more importantly, the entry of new BWs into the BW MP), the BW dies. BW death (BWD2) does not mean it is forgotten. BWD2 means that it is no longer a positive in the MP, but a negative. A BU clinging to a BW that has reached BWD2 is signifying that it is not with it . Recommendations BCs should place those vendors with a tradition of BLP on their short list. These vendors have proven the Read More

HP Reorganizes Storage Group, Addresses NAS-cent Market


Trying to stake its claim on the rapidly-growing enterprise storage market, Hewlett-Packard announced the formation of its new Storage Organization, while unveiling products it hopes will give it a credible presence in the Network-Attached Storage market.

claim status  netstorage 6000,hp,nas,Hewlett-Packard,data storage,Storage Organization,Data Protection division,Data Management division,Storage Area Networks,san,Network-Attached Storage,HP SureStore,NAS device,SureStore AutoBackup,SureStore NetStorage 6000 Read More

RTI's CRM Applications Rivals The Major League Providers


Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting the software and hardware industry and expanding to other industries with similar requirements in service, helpdesk, sales and marketing. Recently TEC interviewed Michel P.Mallen, RTI’s Executive Vice President to discuss RTI’s flagship products CustomerFirst and SalesFirst.

claim status  s CRM Applications Rivals The Major League Providers Event Summary Pursuing our focus on the mid-market CRM vendors, TEC has recently looked at RTI Software , provider of CustomerFirst , SalesFirst and WebFirst . The RTI CRM product line combines front office functionalities covering areas like services, marketing, development, and sales. Michael P. Mallen , Executive Vice President promotes the fact that a single repository makes the entire organization capable of performing collaborative work and to Read More

Enhancing Lean Practices: Lean Adoption in the Industrial Machinery and Components Industry


Customer churn rates are higher than ever: although businesses say they are devoted to loyalty, their management systems and budgets do not support that claim. But in a landscape of similar products, cutting down on defection—or churn—is vital. There are in fact four steps to improving loyalty and retention which, if focused on the appropriate customers, will improve profitability.

claim status  auto components industry,automotive components industry,automotive industry,automotive manufacturing industry,components industry,components manufacture Read More

Do You Want Your App to Talk Back to You (as a Chatterbox)? - Part 3


In Part 1 of this blog series I admitted to being a late adopter of a sort, in part for not immediately jumping onto the social media bandwagon. In particular, my initial reaction to Salesforce Chatter (a.k.a. Collaboration Cloud) was tepid when it was introduced at the Dreamforce 2009 conference. However, a few months have passed and this period has helped salesforce.com craft the much clearer

claim status  Salesforce Content ). Salesforce.com claims how the company has cut e-mail traffic by 40 percent owing to these Chatter discussions.? JR : Yes, that is correct. Although we use Salesforce Content to post any permanent documents (we use it as an intranet) and then post a link from Salesforce Chatter to Salesforce Content. Doing it that way provides the best indexing and document control at this stage. PJ: People are really good at multi-tasking, but they are really bad at being orderly and doing dull Read More