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Software Functionality Revealed in Detail
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 bpo services philippines


Outsourcing in Latin America
Global economic instability has modified the configuration in the worldwide outsourcing market. Find out what impact the crisis has had for Latin America

bpo services philippines  nearshore call center and BPO operations as well as IT outsourcing. Brazil —This country is already a big world player in IT outsourcing. The Brazilian government has been making efforts to encourage offshoring and maintain its IT quality services and infrastructure. Brazil is also taking advantage of its large population and its efficient and skilled IT workforce to stay the course within volatile global economic conditions. Already a proven contender in the IT area, it has a growing labor force and

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Documents related to » bpo services philippines

Outsourcing 101 - A Primer Part Two: Outsourcing Categories


Outsourcing is a very diverse market, and there are many different outsourcing options and outsourcing service providers to choose from. This part examines the four broad outsourcing categories: application software, information technology infrastructure, business process outsourcing (BPO), and manufacturing.

bpo services philippines  are emerging in the BPO space include: Engineering/design Drafting services Design digitization (paper to CAD) Design conversion (CAD to CAD) Market research analysis, Marketing analysis Medical imaging and reading of x-rays and cat-Scans Medical transcription Language translation Procurement services Manufacturing Outsourcing One of the most mature outsourced processes is manufacturing. Many firms in the U.S., and around the world outsource the manufacture of both intermediate goods and finished-goods. Read More

iLatina B2B Business Services


iLatina specializes in process consulting and support tools implementation. The company offers management and business intelligence (BI) solutions and has customers in Latin America, as well as in other parts of the world. iLatina has headquarters in Buenos Aires (Argentina) and branch offices in Brazil.

bpo services philippines  B2B Business Services iLatina specializes in process consulting and support tools implementation. The company offers management and business intelligence (BI) solutions and has customers in Latin America, as well as in other parts of the world. iLatina has headquarters in Buenos Aires (Argentina) and branch offices in Brazil. Read More

Radcliffe Advisory Services Ltd


Radcliffe Advisory Services is a company that advises on master data management (MDM) and Big Data, particularly in combination with related topics such as customer relationship management (CRM), data governance, and social networking.

bpo services philippines  Advisory Services Ltd Radcliffe Advisory Services is a company that advises on master data management (MDM) and Big Data, particularly in combination with related topics such as customer relationship management (CRM), data governance, and social networking. Read More

S&T Services Polska


IT and consulting services, INFOR Business Partner. A part of Austrian S&T group.

bpo services philippines  T Services Polska IT and consulting services, INFOR Business Partner. A part of Austrian S&T group. Read More

Case Study: Financial Services Industry


The company is a financial services group with operations in banking, investment management and insurance. To maintain the profitability of its credit card business, the company maintains vast amounts of customer information. However, its Excel­based tools lack functionality. Learn how a business intelligence (BI) solution can help the company increase its customer base and derive greater profits from existing customers.

bpo services philippines  Study: Financial Services Industry The company is a financial services group with operations in banking, investment management and insurance. To maintain the profitability of its credit card business, the company maintains vast amounts of customer information. However, its Excel­based tools lack functionality. Learn how a business intelligence (BI) solution can help the company increase its customer base and derive greater profits from existing customers. Read More

Colman Computer Services


Colman is an independent computer service company providing a comprehensive range of IT Business Solutions & Services in Ireland for over 20 years. As well as being a developer of our own solutions, Colman is the chosen business partner by high profile international software houses. As a Cognos Business Partner for 10 years, Colman are at the forefront in delivering business intelligence software in the Irish marketplace providing all the necessary services & support to ensure a successful implementation of your BI solution. Colman’s key solutions are in: · Business Intelligence · ERP/Financials · CRM Mobile Technology · IT Services

bpo services philippines  Computer Services Colman is an independent computer service company providing a comprehensive range of IT Business Solutions & Services in Ireland for over 20 years. As well as being a developer of our own solutions, Colman is the chosen business partner by high profile international software houses. As a Cognos Business Partner for 10 years, Colman are at the forefront in delivering business intelligence software in the Irish marketplace providing all the necessary services & support to ensure a Read More

Passepartout Philippines Selects Epicor ERP


Passepartout Philippines Inc. recently chose Epicor’s flagship enterprise resource planning (ERP) suite to improve its manufacturing business.

bpo services philippines  Philippines Selects Epicor ERP Passepartout Philippines Inc. recently chose Epicor ’s flagship enterprise resource planning (ERP) suite to improve its manufacturing business.   Passepartout specializes in manually producing customized hand-inlaid surfaces that are made from all-natural materials. Every order is one of a kind and will never be replicated.   With its growing clientele, Passepartout needed to improve operations, production efficiency, and business intelligence (BI) Read More

Understanding SOA, Web Services, BPM, and BPEL Part Two: BPEL and User Recommendations


In a somewhat simplified language, while Web services allow applications to easily exchange and reuse information, it is only when they are orchestrated (coordinated) into long-running business flows or processes that enterprises can realize their true value.

bpo services philippines  SOA, Web Services, BPM, and BPEL Part Two: BPEL and User Recommendations Web Services Orchestration Increasing demand-driven responsiveness towards customers' needs requires a well-coordinated set of IT infrastructure components, since it is no longer good enough to purchase disparate pieces and expect them to simply interoperate. The ideal should be a sort of an independent data exchange that would leverage common metadata and processes to create composite functionality derived from existing Read More

IT Services E-Procurement


E-procurement is not just for goods and material. The market now offers IT services e-procurement solutions that open access to service sources and seek to optimize the service chain. What are these solutions and how do they work?

bpo services philippines  Services E-Procurement Introduction Despite retrenching in the dot.com world, analysts project business to business e-commerce to grow to a multi-trillion dollar market over the next few years. This market has driven the development of many e-procurement solutions. While most of these solutions focus on the optimization of the material supply chain, several solutions focus on the optimization of the service supply chain. Some focus specifically on optimization of the IT service supply chain. What are Read More

PPM for Professional Services Automation


A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline and track resources, projects, portfolios, revenues, and the costs of professional services organizations (PSOs), which provide billable services to their clients. Consequently, PPM for PSA provides both the high-level monitoring of project portfolios as business investments and automates the project-specific functionality of time, billing, expense reporting, opportunity management, and resource management, linking back office functionality with the PSO’s portfolio of projects.

bpo services philippines  for Professional Services Automation A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline and track resources, projects, portfolios, revenues, and the costs of professional services organizations (PSOs), which provide billable services to their clients. Consequently, PPM for PSA provides both the high-level monitoring of project portfolios as business investments Read More

Basic Energy Services: Getting Paychecks out The Door with SAP ERP


With thousands of employees providing a range of well-site services, US–based Basic Energy Services Inc. is “basic” to the operation of oil and gas wells spread across 13 states. Faced with high turnover rates among field employees, Basic Energy realized its existing human resources (HR) software was limiting its ability to conduct business efficiently. Learn how an integrated human capital management solution helped.

bpo services philippines  Energy Services: Getting Paychecks out The Door with SAP ERP With thousands of employees providing a range of well-site services, US–based Basic Energy Services Inc. is “basic” to the operation of oil and gas wells spread across 13 states. Faced with high turnover rates among field employees, Basic Energy realized its existing human resources (HR) software was limiting its ability to conduct business efficiently. Learn how an integrated human capital management solution helped. Read More

Sage Advice on Selecting Analyst Services


Step away from the decision--let's look at the meta-selection. The SageCircle blog features some recent posts on selecting analyst services. So here we are, TEC, guiding all sorts of people in their selection processes for software, recommending best practices, developing custom research, etc., and the interesting thing (if I read the SageCircle blog correctly) is that our recommended software

bpo services philippines  Advice on Selecting Analyst Services Step away from the decision--let's look at the meta-selection. The SageCircle blog features some recent posts on selecting analyst services. So here we are, TEC, guiding all sorts of people in their selection processes for software, recommending best practices, developing custom research, etc., and the interesting thing (if I read the SageCircle blog correctly) is that our recommended software selection best practices can be applied for clients seeking analyst Read More

Ultimate Software National Equipment Services


National Equipment Services (NES), a leader in the equipment rental industry, experienced the concomitant growing pains associated with 47 acquisitions spanning an 18 month period beginning in 1998. In this case study, learn how NES saved $250,000 annually in payroll and administration costs.

bpo services philippines  Software National Equipment Services National Equipment Services (NES), a leader in the equipment rental industry, experienced the concomitant growing pains associated with 47 acquisitions spanning an 18 month period beginning in 1998. In this case study, learn how NES saved $250,000 annually in payroll and administration costs. Read More

Beacon Application Services


Beacon has provided PeopleSoft consulting services since 1992. Today we are an Oracle Platinum Partner, having earned ‘Specialized Partner’ status in PeopleSoft Enterprise Financial Management, PeopleSoft Human Capital Management and PeopleSoft PeopleTools. We have also achieved Oracle Specialization in the Financial Services Industry.

bpo services philippines  Application Services Beacon has provided PeopleSoft consulting services since 1992. Today we are an Oracle Platinum Partner, having earned ‘Specialized Partner’ status in PeopleSoft Enterprise Financial Management, PeopleSoft Human Capital Management and PeopleSoft PeopleTools. We have also achieved Oracle Specialization in the Financial Services Industry. Read More