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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 assistance program billing


Will 2013 Be IBS’ Comeback Year? Part 2
In part 1 of this series, we took a look at IBS, some of the challenges the company was facing, and its software offerings for the business community. To

assistance program billing  will be offering marketing assistance, training, and a number of value benefits to ensure success. TEC: What is your high-volume analytics (big data) strategy, and are there any generally available (GA) offerings? DB: We believe big data presents an interesting and exciting possibility for our products, especially as it relates to consuming big data services for enhancing and augmenting our forecasting and modeling of product demand and the supply chain. One of the companies in the Symphony portfolio is

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Sage Analyst Day 2011: Not your Older Brother’s Sage - Part 2


Part 1 of this series analyzed the transformative events during the last few years at Sage Group, Plc (LSE: SGE) and its Sage North America subsidiary. These changes have led to the company’s analyst day held in Boston in February 2011, where Sage took a giant leap towards clarifying its position in the market. The analyst day started with Sage Group’s CEO Guy Berruyer’s and

assistance program billing  business information services, legal assistance services, tax compliance services, sales, marketing & lead generation services, healthcare services, and so on and so forth. Some of these services come from the Sage Payment Solutions division, which provides  payment card industry (PCI) -compliant merchant services for retail, business-to-business (B2B), and e-commerce businesses in processing customer transactions through credit cards, debit cards, and checks. The division makes electronic payment Read More

Mountainous Investment Transforms Enterprise Management Software Vendor


After decades of father-son stewardship, Deltek has been transformed by a New Mountain Capital LLC majority capital investment. Already a recognized enterprise resource planning leader for North American project-based businesses, Deltek is now looking to strengthen its global position.

assistance program billing  of Labor's Trade Adjustment Assistance (TAA) program, and payment of industrial funding fees for US General Services Administration (GSA) schedule sales. Here's an example of how a tight vertical fit works compared to generic solutions: In aerospace and defense (A&D) project manufacturing, there is a requirement for automated collection of detailed cost information for standard National Aeronautics and Space Administration (NASA) monthly and quarterly contractor financial management reports (NASA 533M Read More

Provia Proves Its Way To Success Part Three: Competitive Strategy, Challenges, & User Recommendations


Provia's international reach, attractive products and services, and highly referenceable customer base often positions it well in the highly competitive SCE market. Provia might stand apart from its peers in the enterprise applications industry by claiming that behind every one of its installations is a satisfied client.

assistance program billing  with little or no assistance from the vendor. Provia also offers a self-paced, Web-based training program designed to let clients demo its products for one month to practice what they have just learned. This approach typically leads to quicker training and implementation of the actual product. Use of internal resources can bring clients great cost savings in addition to building expertise for ongoing maintenance. Client ownership is facilitated by Provia's emphasis on the packaged aspects of its suite Read More

The N-able MSP Maturity Model


A business' success delivering managed services depends on its ability to improve the delivery of effective and efficient services to its customer base. Learn about ways that managed services providers (MSPs) can develop a higher-value business by improving their ability to attract and retain high-quality customers and provide IT services in an effective manner.

assistance program billing  Data Back-up | Technical Assistance | Time and Material Model | Price PER Desktop | IT Infrastructure | Outsourcing | RSP | Free Managed Service Provider | Master Managed Service Provider | Whitepaper for Managed Service Providers | What Means MSP | What is Managed Service Providers | IT Automation | Network Monitoring | Remote Control | Remote Desktop | Remote Management | System Management | Remote Support | Remote Assistance | Network Policy Enforcement | Asset Management | Patch Management | Service Read More

Case Study: Real Estate Industry


Consultant Paul Mitnick chose the Training Partner learning management system (LMS) to help a real estate firm consolidate its learning management program. In addition to a breakdown of the steps involved in his LMS software selection process, you’ll also discover how the LMS implementation went—including the testing and timing involved in ensuring that all data was in the new LMS before it was accessed by users.

assistance program billing   Read More

Jamcracker Dredges a New Channel


Jamcracker, an ASP providing business services for HR management, expense management and sales force automation solutions has announced a new program to increase sales. Jamcracker’s Channel Program offers sales and implementation training to its new channel partners.

assistance program billing  Dredges a New Channel Jamcracker Dredges a New Channel A. Turner - August 9, 2000 Event Summary In July, Jamcracker, Inc. announced its integrated Channels Program. The company's approach to the channel brings together a community of business technology service providers to complement Jamcracker's direct sales force. Jamcracker also announced its Channels Advisory Council, made up of executives from selected companies in Jamcracker's target channel market. The Council was instrumental in Read More

Balanced PLM Programs Drive Profitable Growth


For manufacturers that lack a well-structured product lifecycle management (PLM) program, the instantaneous flow of information only speeds up confusion, duplication of effort, and poor decision making. Find out how a SaaS-based ERP solution is essential for creating an effective, comprehensive integrated PLM program that improves productivity, accuracy, and decision making—and ultimately increases company profitability.

assistance program billing  PLM Programs Drive Profitable Growth For manufacturers that lack a well-structured product lifecycle management (PLM) program, the instantaneous flow of information only speeds up confusion, duplication of effort, and poor decision making. Find out how a SaaS-based ERP solution is essential for creating an effective, comprehensive integrated PLM program that improves productivity, accuracy, and decision making—and ultimately increases company profitability. Read More

Choosing the Right Service Provider through TEC Accreditation


Last year, Technology Evaluation Centers (TEC) introduced its Accreditation Program to provide software buyers with insight into the quality of implementation and support services delivered by value-added resellers (VARs), channel partners, implementers, vendors, and consultants. With the end user in mind, we established an in-depth questionnaire that captures the customer’s level of satisfaction

assistance program billing  the Right Service Provider through TEC Accreditation Last year, Technology Evaluation Centers (TEC) introduced its Accreditation Program to provide software buyers with insight into the quality of implementation and support services delivered by value-added resellers (VARs), channel partners, implementers, vendors, and consultants. With the end user in mind, we established an in-depth questionnaire that captures the customer’s level of satisfaction for services rendered (service delivery and Read More

TEC’s Quick Start Program for Consultants


For over 15 years, TEC has been helping private- and public-sector organizations in a variety of industries choose best-fit enterprise software solutions. Now, you can partner with TEC and use our extensive research, industry-leading decision support technology, proven selection methodology, and industry expertise to broaden your consulting firm’s services portfolio.

assistance program billing  Quick Start Program for Consultants For over 15 years, TEC has been helping private- and public-sector organizations in a variety of industries choose best-fit enterprise software solutions. Now, you can partner with TEC and use our extensive research, industry-leading decision support technology, proven selection methodology, and industry expertise to broaden your consulting firm’s services portfolio. Read More

Standard & Poor's Announces Security Certification


After exposing numerous customers to embarrassing security vulnerabilities, S&P announces a security certification program.

assistance program billing  & Poor's Announces Security Certification Standard & Poor's Announces Security Certification L. Taylor - July 31, 2000 Event Summary Earlier this year, some private industry security experts, in conjunction with SecurityFocus.com, identified and exposed the security vulnerabilities on Standard & Poor's Comstock boxes. TEC published the story of this security faux pas earlier this month. After the story was published, Standard & Poor's announced a certification program dubbed Security Circle Read More

Oracle Accelerate: Not Just Smart, but Timely


Oracle’s Accelerate is a program in which Certified and Certified Advantage partners build industry-specific solutions combining Oracle enterprise applications and rapid-implementation tools with the partners’ own expertise or software. The program aims to reduce the time, complexity, and cost of deploying Oracle solutions, to make them suitable for mid-market companies and governmental organizations. Learn more.

assistance program billing  Accelerate: Not Just Smart, but Timely Oracle’s Accelerate is a program in which Certified and Certified Advantage partners build industry-specific solutions combining Oracle enterprise applications and rapid-implementation tools with the partners’ own expertise or software. The program aims to reduce the time, complexity, and cost of deploying Oracle solutions, to make them suitable for mid-market companies and governmental organizations. Learn more. Read More

Driving the Change Agenda through a Low Overhead Program Office


You are your Projects! They maintain your corporate vitality. A Program Office can significantly contribute to strategy realization by ensuring that the right projects are launched in the right manner, at the right time, for the right reasons.

assistance program billing  the Change Agenda through a Low Overhead Program Office IT Management Issue Projects are the primary way through which companies transform themselves and evolve as they pursue their vision & mission. Unfortunately, TEC research has shown that the majority of IT projects that wind up on the corporate agenda are created by line operations management or lower in the organization, and that less than 10% come from the executive level. This is a genuine cause for concern. Our research has also revealed Read More

Why Not Take Candy From Strangers? More Privacy Problems May Make Ad Agencies Nutty


Online advertising network 24/7 has acquired AwardTrack, a newly launched provider of loyalty programs.

assistance program billing  Not Take Candy From Strangers? More Privacy Problems May Make Ad Agencies Nutty Event Summary AwardTrack had only been offering its services - loyalty programs by which a website can offer incentive points to its users for any behavior from completing a survey to reading an e-mail - for six weeks when ad network 24/7 (NASDAQ: TFSM) made them an offer they couldn't resist. 24/7 now owns AwardTrack after an exchange of stock valued at $75 million. Among AwardTrack's attractions was that it allows surfers Read More