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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 assignment of technicians to call tickets


To BI or not to BI
Nowadays a company should not even question whether it needs business intelligence (BI) or not. Those who do not have it yet should include it in their future

assignment of technicians to call tickets  BI or not to BI Nowadays a company should not even question whether it needs business intelligence (BI) or not. Those who do not have it yet should include it in their future strategies, while those who do have it should search for ways to make BI work at its full potential. You Don’t Have It Yet? Let's first analyze and understand why a company may not have BI: 1. BI is too expensive If this is what has been preventing you from acquiring BI, it’s not a valid reason. There are free BI tools, such as

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets RFI/RFP Template

Insurance and Investment, Marketing Automation, Sales Force Automation (SFA), CRM Analytics, Call Center and Customer Service, Professional Services Automation (PSA), e-CRM, E-Mail Response Management, Industry Vertical Module Availability, Product Technology  

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Keys to Success for Industrial Equipment Suppliers to Meet Today’s Top Three Issues


Although the industrial equipment market has been growing, based on strong customer demand, companies cannot rest on their laurels. Manufacturers and distributors must keep adding value to maintain existing contracts and win new business. They must be efficient enough to meet new demands while maintaining margins. Discover solutions that can help total industrial solution suppliers stay profitable during this expansion.

assignment of technicians to call tickets  scheduling system,small business crm,crm on demand,on demand crm,scheduling tracking,crm database,crm systems,crm zoho,inventory control management,scheduling systems,small business crm software,zoho crm,hosted crm,crm automation,free crm software Read More

Do You Want Your App to Talk Back to You (as a Chatterbox)? - Part 2


In Part 1 of this blog series I admitted to being a late adopter of a sort, in part for not immediately jumping onto the social media bandwagon. In particular, my initial reaction to Salesforce Chatter (a.k.a. Collaboration Cloud) was tepid. To be frank, Marc Benioff, salesforce.com’s flamboyant and engaging CEO, gave an atypically incoherent and dry keynote speech when he

assignment of technicians to call tickets  You Want Your App to Talk Back to You (as a Chatterbox)? - Part 2 In Part 1 of this blog series I admitted to being a late adopter of a sort , in part for not immediately jumping onto the  social media  bandwagon. In particular, my initial reaction to  Salesforce Chatter (a.k.a. Collaboration Cloud )  was tepid. To be frank, Marc Benioff, salesforce.com ’s flamboyant and engaging CEO, gave an atypically incoherent and dry keynote speech when he  introduced Chatter at the Dreamforce 2009 Read More

How to Improve Business Results through Secure Single Sign-on to SAP


On top of the many challenges faced by IT managers today comes yet another challenge: ensuring efficient and secure user access to SAP. Because of the unencrypted communication between users’ workstations and the backend servers, the SAP environment—and the confidential data it stores—become vulnerable. With a secure single sign-on solution to SAP, however, you can significantly improve the security of this environment.

assignment of technicians to call tickets  to Improve Business Results through Secure Single Sign-on to SAP On top of the many challenges faced by IT managers today comes yet another challenge: ensuring efficient and secure user access to SAP. Because of the unencrypted communication between users’ workstations and the backend servers, the SAP environment—and the confidential data it stores—become vulnerable. With a secure single sign-on solution to SAP, however, you can significantly improve the security of this environment. Read More

3D Systems to Acquire Geomagic: Set to Capture Market Share of Scan-to-CAD Market


Recently, 3D Systems signed a definitive agreement to acquire Geomagic. Geomagic develops the software that is used for scanning physical objects into 3D data. It also produces 3D metrology and inspection software that compares and verifies the measurements of an actual physical product with its design. This acquisition fits well with the portfolio and offerings of 3D Systems, which is well known

assignment of technicians to call tickets  Systems to Acquire Geomagic: Set to Capture Market Share of Scan-to-CAD Market Recently, 3D Systems signed a definitive agreement to acquire Geomagic . Geomagic develops the software that is used for scanning physical objects into 3D data. It also produces 3D metrology and inspection software that compares and verifies the measurements of an actual physical product with its design. This acquisition fits well with the portfolio and offerings of 3D Systems, which is well known for its 3D content-to-print Read More

10 Ways to Use ERP to Lean the Manufacturing Supply Chain


A lean supply chain is more than just those activities relating directly to supply chain management (SCM). Lean supply chain improvements require a commitment to finding the correct mix of efficiency and responsiveness. But the reward is great for manufacturers that do embark on the path to lean. Using the right enterprise resource planning (ERP) software can be your key to reaping the benefits of lean SCM. Learn how.

assignment of technicians to call tickets  Ways to Use ERP to Lean the Manufacturing Supply Chain A lean supply chain is more than just those activities relating directly to supply chain management (SCM). Lean supply chain improvements require a commitment to finding the correct mix of efficiency and responsiveness. But the reward is great for manufacturers that do embark on the path to lean. Using the right enterprise resource planning (ERP) software can be your key to reaping the benefits of lean SCM. Learn how. Read More

To ERP or Not to ERP (In Manufacturing, It Isn't Even a Question)


Despite the benefits that enterprise resource planning (ERP) brings to manufacturers, Aberdeen findings from 2010 suggest that 26% of manufacturers have yet to implement ERP. This report looks at the performance of companies that have implemented ERP software versus the companies that have not. It also examines the capabilities that companies with ERP have compared to those that don't.

assignment of technicians to call tickets  ERP or Not to ERP (In Manufacturing, It Isn't Even a Question) Despite the benefits that enterprise resource planning (ERP) brings to manufacturers, Aberdeen findings from 2010 suggest that 26% of manufacturers have yet to implement ERP. This report looks at the performance of companies that have implemented ERP software versus the companies that have not. It also examines the capabilities that companies with ERP have compared to those that don't. Read More

The Prescription to Buying an EMR Solution to Improve Patient Care and Staff Productivity


Purchasing an electronic medical record (EMR) system is a daunting task, as there are many software vendors who cater to this niche industry. That’s why it’s essential for you to know what kind of functional requirements your practice or hospital will require to run your daily operational needs. You also need to forecast that whichever system you choose (whether on-demand or on

assignment of technicians to call tickets  Prescription to Buying an EMR Solution to Improve Patient Care and Staff Productivity Purchasing an electronic medical record (EMR) system is a daunting task, as there are many software vendors who cater to this niche industry. That’s why it’s essential for you to know what kind of functional requirements your practice or hospital will require to run your daily operational needs. You also need to forecast that whichever system you choose (whether on-demand or on-premise), the software will allow Read More

From Lead to Money: A Step-by-Step Guide to More Deals in Record Time


Lead to money spans all aspects of the process from when leads are generated to when revenue is brought in. All companies have a lead to money process, but often haven’t invested the time and resources needed to streamline it. The main goal of this process is help sales close deals as effectively and quickly as possible. But there are five main processes taking place simultaneously, often disjointedly. This white paper covers each of these five processes and the way each needs to evolve to become more streamlined.

assignment of technicians to call tickets  Lead to Money: A Step-by-Step Guide to More Deals in Record Time Lead to money spans all aspects of the process from when leads are generated to when revenue is brought in. All companies have a lead to money process, but often haven’t invested the time and resources needed to streamline it. The main goal of this process is help sales close deals as effectively and quickly as possible. But there are five main processes taking place simultaneously, often disjointedly. This white paper covers each of Read More

Top 10 Reasons to Take Your Field Service to the Cloud


Field service organizations both large and small are flocking to the cloud. They are abandoning on-premise software and simplifying technology so they can focus on what’s important: making customers happy. Here are 10 reasons why they have made the switch and why you need to take your field service organization to the cloud . . . or get left behind. Download the white paper and find out.

assignment of technicians to call tickets  field service cloud-based solution,cloud FSM solution,FSM cloud solution,cloud-based field service management soilution,cloud-based FSM solution,moving FSM to cloud,ServiceMax Read More

IPSec VPNs for Extranets: Not what you want to wake up next to


In general VPNs are ill suited to building multi-company extranets, for any situation that extends across organizational boundaries, or where there is unbalanced trust between end points. This article discusses the basic requirements for a true extranet solution.

assignment of technicians to call tickets  VPNs for Extranets: Not what you want to wake up next to Business Drivers for Extranets The market for extranet connections is growing because corporations are motivated to: Extend their B2B connections to existing partners (Today, an average of only 37% of corporations are connected with their business partners, usually with basic data exchanges such as EDI VANs (1) )   Expand these connections beyond data exchanges to direct real-time access of data and applications   Connect with new partners as Read More

How to Unbalance Your Scorecard to Better Measure Business Performance


The Balanced Scorecard is one of the most popular methodologies for measuring business performance, with a view to enhancing it. First made popular in the early 1990s, this performance management framework was intended as a tool to provide managers with a more complete and “balanced” view of their organization’s performance by including nonfinancial metrics and key performance indicators (KPIs) in

assignment of technicians to call tickets  to Unbalance Your Scorecard to Better Measure Business Performance The Balanced Scorecard is one of the most popular methodologies for measuring business performance, with a view to enhancing it. First made popular in the early 1990s, this performance management framework was intended as a tool to provide managers with a more complete and “balanced” view of their organization’s performance by including nonfinancial metrics and key performance indicators (KPIs) in their assessments. Despite this Read More

Hewlett-Packard’s NetServer Division - #3 to Get Ready, or #4 to Go?


Hewlett-Packard is one of the leading computer companies in the world, but they have fallen to fourth place in the Intel-based server market. Will they move back to being a key player, or remain an also-ran?

assignment of technicians to call tickets  Packard’s NetServer Division - #3 to Get Ready, or #4 to Go? Vendor Genesis Hewlett-Packard (HP) was formed in 1939 by Bill Hewlett and David Packard, starting out in the famous garage behind Mr. Packard's house in Palo Alto, CA. The first product was a resistance capacity audio oscillator, an instrument used to test sound equipment. HP continued to grow through design and production of instruments and test equipment. HP's first entry into a computer-related business was in 1958, when it acquired Read More

How to Adapt to Changing Consumer Behaviors


Agile commerce means engaging with your customers in a consistent and relevant way, over whatever device or touch point your customer wants to engage with you. This white paper explores what agile commerce is all about, the benefits of an agile commerce strategy, as well as the steps organizations should take to shape an agile commerce environment.

assignment of technicians to call tickets  to Adapt to Changing Consumer Behaviors Agile commerce means engaging with your customers in a consistent and relevant way, over whatever device or touch point your customer wants to engage with you. This white paper explores what agile commerce is all about, the benefits of an agile commerce strategy, as well as the steps organizations should take to shape an agile commerce environment. Read More

5 Things You Need to Know to Empower Today’s Mobile Workforce


As the lines between work and personal life continue to blur, IT departments are under increasing pressure to support personal-liable mobile devices. But simply locking down a device to protect it limits its usefulness. Rather, companies need to use proper solutions that consider various factors such as the ever-changing regulations on safeguarding corporate data. Know 5 key points for developing a mobile workforce strategy.

assignment of technicians to call tickets  mobile device management,MDM,MDM strategy,byod,BlackBerry,enerprise smartphones,enterprise tablets,mobile unified communications,mobile platform security,mobile security,Integrate.com Read More