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Abstract:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the
perspectives of core functionality, its distinguishing factors, and the challenges users may face when considering the Surado
solution. (...)
Excerpt related to
analysis of customer relationship management for medical:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from
the perspectives of core fun...
Published:
2006-08-17
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Abstract:
Read how Mercury’s users can now create the most critical reports that they were previously relying on a legacy reporting
platform to produce. These include sales commissions, weekly sales, a rolling 12-month sales report, and an inventory summary
report. (...)
Excerpt related to
analysis of customer relationship management for medical:
Mercury Medical: A Health Care Manufacturer Improves Reporting and Analysis with IBM Cognos
Express. Source: IBM. Document Type: Case ...
Published:
2011-09-15
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Abstract:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as WebEx, Webcom, MCA Solutions, and Ariba are delivering applications as SaaS. (...)
Excerpt related to
analysis of customer relationship management for medical:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as We...
Published:
2006-03-17
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Abstract:
Medical Device Manufacturers Can Leverage ERP/CRM Software to Facilitate FDA Compliance. Find Free Device and Other Solutions
to Define Your Project In Relation To FDA Compliance and ERP/CRM Software. The US Food and Drug Administration (FDA) requires
pharmaceuticals and medical device companies to comply (...)
Excerpt related to
analysis of customer relationship management for medical:
Medical Device Manufacturers Can Leverage ERP/CRM Software to Facilitate FDA Compliance. Find Free Device and Other Solutions
to Define Your Projec...
Published:
2010-03-11
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Abstract:
A quality product offering doesn't guarantee success for any up-and-coming vendor, especially in a market requiring more
awareness and depending on organizational change. While Zilliant appears to be the early market leader, its long-term success
depends on several factors. (...)
Excerpt related to
analysis of customer relationship management for medical:
A quality product offering doesn't guarantee success for any up-and-coming vendor, especially in a market requiring more
awareness and depending o...
Published:
2007-06-13
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Abstract:
False myth and common misconceptions are preventing hospitals and clinics from adopting online appointments. (...)
Excerpt related to
analysis of customer relationship management for medical:
False myth and common misconceptions are preventing hospitals and clinics from adopting online appointments.
Published:
2009-05-01
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Abstract:
Contrary to most of its competitors that had opportunistically pursued their customers randomly, and whose latest vertical
initiatives stem from the sudden epiphany that a certain percentage of their customers come from certain industry, Lilly’s
recent vertical initiatives are indeed a further sharpeni (...)
Excerpt related to
analysis of customer relationship management for medical:
Contrary to most of its competitors that had opportunistically pursued their customers randomly, and whose latest vertical
initiatives stem from t...
Published:
2003-02-20
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Abstract:
Differentiation through Service Excellence. Get Free Assessment Reports for Service Excellence. With products increasingly
becoming commodities, chief executive officers (CEOs) recognize that first-rate customer service is key to enhancing customer
satisfaction. While revenue is flattening for many produc (...)
Excerpt related to
analysis of customer relationship management for medical:
... Find out how integrating business processes and customer relationship
management (CRM) data can help you deliver new service offerings and improve the customer
...
Published:
2010-03-11
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Abstract:
Rather than sticking to such outdated and speculative pricing practices as "cost plus" or "meet competition," Zilliant suggests
companies leverage data to determine how market price response varies, and use this holistic measure of price sensitivity
to optimize pricing. (...)
Excerpt related to
analysis of customer relationship management for medical:
Rather than sticking to such outdated and speculative pricing practices as "cost plus" or "meet competition,"
Zilliant suggests companies leverage...
Published:
2007-06-08
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Abstract:
Pure-play enterprise incentive management (EIM) vendors who have focused on providing the capability to manage highly complex
compensation systems will be well positioned to take advantage of the major growth projected in the EIM market. (...)
Excerpt related to
analysis of customer relationship management for medical:
... Indeed, prospects for this market outstrip those of other enterprise applications markets, such as customer
relationship management (CRM) and enterprise ...
Published:
2006-12-01
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Abstract:
Providing accurate and timely analytical information to health care professionals is critical to the success of PH Tech,
provider of health care benefits administration services. PH Tech opted to integrate a business intelligence (BI) solution
that allows its clients to make better-informed decisions lea (...)
Excerpt related to
analysis of customer relationship management for medical:
Case Study: PH Tech. Source: Strategy Companion. Document Type: Case Study Description: Providing accurate and timely analytical
information ...
Published:
2010-03-11
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Abstract:
Over past two decades, ROI Systems has shown the commitment to deliver solid discrete manufacturing functionality and superior
customer support, with modest growth and cautious new technology introduction as a consequence. Owing to its slow growth,
ROI has achieved a small market presence in general and (...)
Excerpt related to
analysis of customer relationship management for medical:
Over past two decades, ROI Systems has shown the commitment to deliver solid discrete manufacturing functionality and superior
customer support, w...
Published:
2000-06-22
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Excerpt related to
analysis of customer relationship management for medical:
... oriented functionality, for Medical Device manufacturers ... Integrated
service and customer relationship management (CRM). ...
fulfillment, sales analysis and customer ...
Published:
2008-02-11
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Abstract:
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in
the service industry. Simultaneously, professional services automation (PSA) became a viable software category. Consequently,
deciphering the difference between ERP and PSA remains a c (...)
Excerpt related to
analysis of customer relationship management for medical:
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in the
service industry. Sim...
Published:
2006-04-13
-
Abstract:
A quality product offering doesn't guarantee success for any up-and-coming vendor, especially in a market requiring more
awareness and depending on organizational change. While Zilliant appears to be the early market leader, its long-term success
depends on several factors. (...)
Excerpt related to
analysis of customer relationship management for medical:
A quality product offering doesn't guarantee success for any up-and-coming vendor, especially in a market requiring more
awareness and depending o...
Published:
2007-06-13
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Abstract:
Having stemmed the tide of losses and returned to profitability in 2001, will in 2002 market witness Baan's return to former
ERP stardom given the company's recent product enhancements, new partnerships and customer base retention/expansion initiatives? (...)
Excerpt related to
analysis of customer relationship management for medical:
Having stemmed the tide of losses and returned to profitability in 2001, will in 2002 market witness Baan's return to
former ERP stardom given the...
Published:
2002-02-18
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Abstract:
2000 and 2001 were difficult times for Infinium resulting in a substantial decrease in revenue and significant restructuring.
After a thorough soul-searching exercise at the end of 2001, the company entered 2002 with product offerings that are going
back to its roots, and with a determination to sustain (...)
Excerpt related to
analysis of customer relationship management for medical:
... forecasting, budgeting, reporting, analysis, and scorecarding. ...
of business relationship management, through many ... automation, and customer
support services with ...
Published:
2002-05-28
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Abstract:
IQMS has certainly succeeded in helping hundreds of midsized plastic processors and other repetitive manufacturers increase
their "collective intelligence quotient" through the fully functional EnterpriseIQ. IQMS has expanded throughout Europe and
Asia, and believes with its service policy, it can conti (...)
Excerpt related to
analysis of customer relationship management for medical:
IQMS has certainly succeeded in helping hundreds of midsized plastic processors and other repetitive manufacturers increase
their "collective inte...
Published:
2005-04-04
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Excerpt related to
analysis of customer relationship management for medical:
... business processes, including customer relationship management
(CRM), product ... more than a customer contact management ...
the recent exhaustive analysis of Consona ...
Published:
2010-03-19
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Abstract:
Pure-play enterprise incentive management (EIM) vendors who have focused on providing the capability to manage highly complex
compensation systems will be well positioned to take advantage of the major growth projected in the EIM market. (...)
Excerpt related to
analysis of customer relationship management for medical:
... Indeed, prospects for this market outstrip those of other enterprise applications markets, such as customer
relationship management (CRM) and enterprise ...
Published:
2006-12-01