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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 acute care long term hospitals


Customer Care and Billing (CC&B)
Customer care and billing (CC@B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC@B software

acute care long term hospitals  Care and Billing (CC&B) Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Document Management for the Health Care Industry

Document management (DM) for health care and hospitals manages the storage, display, faxing, and scanning of paper and electronic documents.  

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Documents related to » acute care long term hospitals

Choosing the Right Electronic Medical Record System for Your Health Care Organization


Health care organizations have special needs to consider when deciding what type of electronic medical record (EMR) system to implement. This article examines the advantages and disadvantages of on-demand and on-premise EMR systems.

acute care long term hospitals  the Right Electronic Medical Record System for Your Health Care Organization Electronic medical record (EMR) systems come in two different models: on-demand and on-premise. An on-demand EMR solution is a Web-based application that the health care provider accesses through the Internet. The solution is administered remotely by a third-party vendor that oversees data management, software upgrades, and security functions. An on-premise EMR application resides in house, whereby an internal IT Read More

Optiant Going to a (Much) Better Place: Logility - Part 2


Part 1 of this series analyzed the late-March acquisition of long struggling inventory optimization (IO) provider Optiant by long well-performing supply chain management (SCM) provider Logility. The blog post then discussed Logility’s acquisition history to set the stage for the current offerings that Optiant will join. The 2004 acquisition of Demand Management, Inc. (DMI) and its Demand

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Case Study: Community Health Plan of Washington Improves Access to Health Care with Nimble Storage SmartStack for Business-Critical Applications


Community Health Plan of Washington faced aging information technology (IT) infrastructure, limited rackspace, and a tight budget. In this real-world case study, learn how it got high-performance storage at half the cost of upgrading its existing storage area network (SAN), while dramatically simplifying storage administration.

acute care long term hospitals  Study: Community Health Plan of Washington Improves Access to Health Care with Nimble Storage SmartStack for Business-Critical Applications Community Health Plan of Washington faced aging information technology (IT) infrastructure, limited rackspace, and a tight budget. In this real-world case study, learn how it got high-performance storage at half the cost of upgrading its existing storage area network (SAN), while dramatically simplifying storage administration. Read More

Customer Relationship Malpractice


Although malpractice is usually a term used in medicine, its definition (“any instance of improper professional conduct”) shows that the term can be used in any profession. In my opinion, malpractice can also be found in customer relationship management (CRM).  It can result in financial damage (lost sales, penalties for not delivering on time, etc.) or loss of confidence, which can jeopardize the

acute care long term hospitals   Read More

The Challenge of Securing Servers in a Health Care Environment


Server security is a key issue for the health care industry. Between an expanding body of regulations and the need for 24/7/365 system availability, it’s essential to address vulnerabilities as soon as possible. But with constant new threats, protecting your server isn’t easy. Learn about the special needs of server security in the health care environment, and how you can have comprehensive protection with no down time.

acute care long term hospitals  Challenge of Securing Servers in a Health Care Environment Server security is a key issue for the health care industry. Between an expanding body of regulations and the need for 24/7/365 system availability, it’s essential to address vulnerabilities as soon as possible. But with constant new threats, protecting your server isn’t easy. Learn about the special needs of server security in the health care environment, and how you can have comprehensive protection with no down time. Read More

The New Approach to Health Care Enterprise Information Management


The cost of enterprise information management (EIM) can be staggering—preventing many health care organizations from leveraging enterprise information when strategically planning for the entire system. If this is prohibitive for large and medium organizations, how are smaller organizations going to be able to leverage technology that can access vital information inside their own company if cost prevents consideration?

acute care long term hospitals  New Approach to Health Care Enterprise Information Management The cost of enterprise information management (EIM) can be staggering—preventing many health care organizations from leveraging enterprise information when strategically planning for the entire system. If this is prohibitive for large and medium organizations, how are smaller organizations going to be able to leverage technology that can access vital information inside their own company if cost prevents consideration? Read More

CPR on BPR: Long Live Business Process Reengineering Part 1: A Primer


Without sound business process analysis, design, and possible re-design or full-blown reengineering in place before you bring in technology, your CRM (or any IT) efforts are doomed to fail.

acute care long term hospitals  business process reengineering,bpmn software,erp products,process mapping training,workflow systems,bpmn training,process mapping software,erp software companies,suite bpm,change management consultants,process mapping tool,bpm technology,training bpm,systems crm,management webinars Read More

Social CRM is Dead, Long Live Social Media Flavored CRM


Customer relationship management (CRM) is not and cannot really be social, since social means “of, relating to, or occupied with matters affecting human welfare” (definition taken from The Free Dictionary). In my opinion, CRM does not really affect human welfare, since it brings advantages only to its users and to the customers of the companies using it. In this blog post, I will explain why

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Analytics and the Future of Hospice Quality Reporting


The pace of change is accelerating across all areas of health care with new and innovative technologies, mobile computing devices, potential changes from fee-for-service to bundled pay-for-performance reimbursements, changes to care delivery with accountable care organizations, and other potential regulatory changes in the very near future.

acute care long term hospitals  and the Future of Hospice Quality Reporting The pace of change is accelerating across all areas of health care with new and innovative technologies, mobile computing devices, potential changes from fee-for-service to bundled pay-for-performance reimbursements, changes to care delivery with accountable care organizations, and other potential regulatory changes in the very near future. Read More

Sit Down and Have a Long Talk with Your E-Business Application


Locus Dialogue Inc. announced a solution developer partnership with Great Plains. Through this partnership Locus Dialogue will speech-enable access to solutions from Great Plains. I can hear it now… 'DAMN IT, JIM !! I’m an e-commerce app, not an ACCOUNTANT!'

acute care long term hospitals  business solution,online crm,dragon natural,voice activated software,naturally speaking software,erp products,online erp,dragon voice recognition software,dragon natural speaking,ms crm 4,microsoft pos software,crm demo,navision software,dragon systems naturally speaking,dynamics nav Read More

Healthy Savings for Aurora Healthcare: Capital Asset Lifecycle Management


Like many health care providers, Wisconsin (US)-based Aurora faces pressures to improve care quality, while monitoring its bottom line. Asset optimization remains elusive for most such enterprises, but Aurora devised a plan to use a centralized service management call center to facilitate service requests, and dispatch resources. Aurora was thereby able to attain higher efficiency, and still strengthen service levels.

acute care long term hospitals  Savings for Aurora Healthcare: Capital Asset Lifecycle Management Like many health care providers, Wisconsin (US)-based Aurora faces pressures to improve care quality, while monitoring its bottom line. Asset optimization remains elusive for most such enterprises, but Aurora devised a plan to use a centralized service management call center to facilitate service requests, and dispatch resources. Aurora was thereby able to attain higher efficiency, and still strengthen service levels. Read More

FICO Health Care Analytics


With gold-standard custom analytics, FICO delivers powerful information and a deep understanding of the health care industries to identify potential high-value customers, design highly-targeted campaigns, create accurate and detailed audience segmentation, and identify motivating tactics and messages to yield desired outcomes.  

acute care long term hospitals  Health Care Analytics With gold-standard custom analytics, FICO delivers powerful information and a deep understanding of the health care industries to identify potential high-value customers, design highly-targeted campaigns, create accurate and detailed audience segmentation, and identify motivating tactics and messages to yield desired outcomes. Read More

Health Care Payers' Adaptability Road Map for Health Benefit Exchanges


The Patient Protection and Affordable Care Act (PPACA) is aimed at creating state-based health benefit exchanges in the US. The health benefit exchanges are expected to provide individuals and small groups access to affordable health insurance. The Congressional Budget Office predicts that by 2019, about 24 million people will have insurance through these exchanges.The health benefit exchange opportunity before health payers can transform business. Payers should leverage the opportunity calls for a close examination of regulatory requirements that help create a best-fit and faster go-to-market strategy. Find out how.

acute care long term hospitals  Care Payers' Adaptability Road Map for Health Benefit Exchanges The Patient Protection and Affordable Care Act (PPACA) is aimed at creating state-based health benefit exchanges in the US. The health benefit exchanges are expected to provide individuals and small groups access to affordable health insurance. The Congressional Budget Office predicts that by 2019, about 24 million people will have insurance through these exchanges.The health benefit exchange opportunity before health payers can Read More

Comprehensive Operation Support Systems and Customer Care Solution


Persistent delivered web-based sales support and customer service solutions to a broadband data and VOIP provider. We helped our client rapidly build and deploy web front end systems for order entry, self-care, and customer care and also integrated these systems with their fulfillment, inventory, and billing systems using service oriented architecture (SOA). This resulted in improved end customer acquisition and satisfaction and improved time to market and significantly reduced total development costs.

acute care long term hospitals  Operation Support Systems and Customer Care Solution Persistent delivered web-based sales support and customer service solutions to a broadband data and VOIP provider. We helped our client rapidly build and deploy web front end systems for order entry, self-care, and customer care and also integrated these systems with their fulfillment, inventory, and billing systems using service oriented architecture (SOA). This resulted in improved end customer acquisition and satisfaction and improved Read More