Health Care and Social Work


One of the paradoxes of the health care and social work industry is that even though information and knowledge are essential for its success, practitioners are quite reluctant when it comes to using information technology and business software that can help them manage information. One of the reasons for this may be that older members of the medical profession may find using information technologies more challenging than younger doctors, nurses, or social workers. Also, decision makers in health care and social work organizations are concerned about the security of the confidential information gathered about patients.
Read More...
The health care and social work industry faces challenges related to the following issues.
  • Because the quality of life has improved considerably in Europe, North America, and other developed regions, people are living longer and better. This means an aging population, with more and more people needing medical services. On the other hand, people suffer from psychological troubles caused by stress, being overweight, and other factors, which makes the work of social workers more difficult.
  • People from less developed countries and even certain demographics in developed ones require the assistance of social workers, mostly to overcome the psychological barriers that stop them from having a happy or productive life.
  • The complexity of the industry makes collaboration and document management very difficult, both internally (between departments of the same hospital, laboratory, etc.) and externally (between different health care organizations).
  • Huge amounts of information are generated, collected and need to be shared between governmental institutions, hospitals and laboratories, insurance companies, social workers, etc. Most of the data is confidential, which makes security a major concern.
  • Compliance regulations for health care and social work organizations can be defined by the country, state, or region. Both national and international legislation are very strict when it comes to dealing with people’s health.
  • Changes in patients’ expectations have an important influence on the way health care and social work organizations interact with them. Even though treatment and diagnosis still require the physical presence of the patient, many other services (e.g., schedule appointments, exchanging information, etc.) can now be done online.

Related Companies

Related RFP Templates


ADT (admission, discharge, and transfer), Global Requirements, Patient Information, Ord...

Issue Management, Inventory and Audit, Knowledge Management, and Product Technology

Hospital Administration, Financial Management, Personnel Management, Patient Accounting...

Related White Papers

The average datacenter is 50% more costly than Amazon Web Services. As cloud economics ...

With its innovative Adaptive Flash platform, Nimble Storage has eliminated problems bro...

Virtualizing applications on VMware increases server utilization, but to truly maximize...

Understanding the latest developments in storage technology is crucial when planning a ...

It’s easy to underestimate the performance and capacity requirements for virtual deskto...

Related TEC Reports

Organizations looking to enhance the performance of their vital IT infrastructure are i...

In this era of unprecedented changes, such as rising customer expectations, dramaticall...

ViryaNet G4 is now TEC certified in the field service management (FSM) solution space. ...

Life sciences enterprises are undergoing tremendous change on a number of fronts. Healt...

Related Research Articles

IBM announces IBM Verse, a different approach to enterprise e-mail that considers the m...

Etihad Airways announces that it has selected SAP SE as a strategic technology partner ...

UNIT4’s flagship product Agresso ERP has been TEC certified in the ERP for services sof...

Kronos has released a new forecasting application, Workforce Forecast Manager, availabl...

Infor unveils Infor Xi at the Inforum 2014 user conference. Find out what users can exp...