Health Care and Social Work System Selection and Comparison

Login		Password
Remember me Forgot password?

Newsletter Subscription

Language [change]
- English
  Français
  Español
  Türkçe
  中文

Home

We were unable to sign you in.

Please verify your user name and password and try again. If you do not have a TEC account, register now.

Evaluation Centers

Get everything you need to make an informed, impartial software selection in TEC's evaluation centers. From research to vendor data, reports and templates, and access to the TEC Advisor software selection system.

Click here to go to TEC's Evaluation Centers

TEC Reports

Analyst Reports

Interactive Case Studies

Interactive Case Studies

Downloadable Reports and Templates

Custom Reports

Custom Reports

Software Selection Services

Selection Services Overview

About TEC Selection Services

Complete Selection Projects

Software Selection Reports

Custom Reports

Supplementary Services

Case Studies and Brochures

Case Studies and Brochures

Consultants

Become a Certified Consulting Partner

Products

TEC Advisor

TEC's online software selection system.

Try it

ERGO

TEC's stand-alone, general-purpose decision support system.

Find out more

RFI / RFP Templates

Browse RFI/RFP Templates

Software Evaluation Reports

Browse Evaluation Reports

Vendor Services

Research and marketing services for software vendors and value-added resellers (VARs).

Find out more

Media Partners

Become a TEC media partner and connect with IT decision makers around the world.

Find out about content partnerships and co-branding opportunities

About TEC

Company Overview

Careers

Press Room

News and Press Releases

Analysts / Selection Services

One of the paradoxes of the health care and social work industry is that even though information and knowledge are essential for its success, practitioners are quite reluctant when it comes to using information technology and business software that can help them manage information. One of the reasons for this may be that older members of the medical profession may find using information technologies more challenging than younger doctors, nurses, or social workers. Also, decision makers in health care and social work organizations are concerned about the security of the confidential information gathered about patients.

+ More...

The health care and social work industry faces challenges related to the following issues.

Because the quality of life has improved considerably in Europe, North America, and other developed regions, people are living longer and better. This means an aging population, with more and more people needing medical services. On the other hand, people suffer from psychological troubles caused by stress, being overweight, and other factors, which makes the work of social workers more difficult.
People from less developed countries and even certain demographics in developed ones require the assistance of social workers, mostly to overcome the psychological barriers that stop them from having a happy or productive life.
The complexity of the industry makes collaboration and document management very difficult, both internally (between departments of the same hospital, laboratory, etc.) and externally (between different health care organizations).
Huge amounts of information are generated, collected and need to be shared between governmental institutions, hospitals and laboratories, insurance companies, social workers, etc. Most of the data is confidential, which makes security a major concern.
Compliance regulations for health care and social work organizations can be defined by the country, state, or region. Both national and international legislation are very strict when it comes to dealing with people’s health.
Changes in patients’ expectations have an important influence on the way health care and social work organizations interact with them. Even though treatment and diagnosis still require the physical presence of the patient, many other services (e.g., schedule appointments, exchanging information, etc.) can now be done online.

Benefits of Using Software Solutions for Health Care and Social Work

The International Classification of Diseases (ICD) contains 155,000 definitions. Hospitals can have hundreds to thousands of beds, clinics have thousands of patients per year, and insurance companies manage tens of thousands of claims. All of these sources and types of information can be managed efficiently only by using software solutions that offer the following features or functionally.

Document management helps health care and social work organizations easily create, store, and manage documents related to patients or clients, diseases, treatments, etc. This also allows collaboration between health care institutions, as well as between them and their partners (suppliers, government organizations, etc.).
Time and attendance software allows health care companies to track and manage the time spent for each patient, which can then be used to charge its customers (individuals, insurance companies, or the government).
Staff scheduling helps health care and social work institutions define the way their employees work, including functionality for workflows and resource allocation. Complex processes and hierarchies for staff scheduling can only be managed efficiently using dedicated software solutions.
Help desk modules and technical service aid users with problems and questions they might have when using complex systems like laboratory information systems (LIS), picture archiving and communication systems (PACS), etc.
Electronic medical record (EMR) functionality can be used to create, edit, and manage patient files, charts, and other forms of medical records. It can also allow collaboration, mobile access, and event monitoring.

THE RISKS OF A FLAWED HEALTH CARE AND SOCIAL WORK SOFTWARE SELECTION PROCESS

Software for the health care and social work industries is quite different from other types of software; the main difference is the large number of products available and the small number of vendors that offer everything in a single product. Therefore, deciding what product or package of products is best for a health care and social work organization is quite a challenge, but also very important. A health care and social work organization that fails to select the right tool or decides to use no software solution can face the following risks.

Poor collaboration and document management not only makes patients or clients unhappy by complicating their interaction with health care practitioners or social workers, but can also create legal problems caused by unauthorized disclosure of private data, data breaches, etc.
Ineffective workforce management can be caused by the complexity of the activities of health care institutions, but also by the bad management of the work schedules of doctors, nurses, and social workers.
Failure to comply with legislation regarding privacy and the quality of the services provided can result in the health care institution’s being penalized by the government. The operating license may even be revoked.
Health care and social work organizations may respond slowly to critical situations that require quick responses. If information about patients, diseases, treatments, equipment, etc., is not easily accessible or is irrelevant, a health care institution will have a hard time providing the needed emergency assistance.

Why use the Health Care and Social Work Evaluation Center?

Health Care and Social Work | Compare Software Solutions

Define your software requirements, see how vendors measure up, and choose the best solution.

Start your comparison now

Health Care and Social Work | Research software

Get articles, reports, white papers, podcasts, and more, written by our analysts and other experts.

Visit the research page

Health Care and Social Work | Find Software Vendors

Get detailed information about solution vendors in TEC's Vendor Showcase.

Visit the Vendor Showcase

Health Care and Social Work | Find VARs and Consultants

Find a VAR or consultant to help you with your selection project in TEC's IT Directory.

Visit the IT Directory

Get Help from Our Selection Services Team

TEC's Software Selection Services team can guide your company through the selection process with services ranging from self-service project portals to hands-on involvement in your selection projects.

Learn more

Ask an Analyst

Have a question about software? Our analysts can help you find the answer.

Click here to submit your question.

Use this index to search for white papers related to commonly used search terms A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others

Recent Searches

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others

A: 1 2 3 4 5

B: 1 2 3

C: 1 2 3 4 5 6 7 8 9

D: 1

E: 1 2 3 4 5

F: 1

G: 1

H: 1 2 3 4 5 6 7 8

I: 1 2

J: 1

K: 1

L: 1

M: 1 2 3

N: 1

O: 1

P: 1 2 3 4 5 6

Q: 1

R: 1 2 3 4 5

S: 1 2 3 4 5 6

T: 1

U: 1

V: 1

W: 1

X: 1

Y: 1

Z: 1

Others: 1

Process Outsourcing And Flow Manufacturing	Process Performance Measures	Sistemas De Defensa Personal	Process Projects	Process Redesign	Sistemas Erps	Sistemas Inteligentes
Process Outsourcing And Supply Networks	Process Planning	Process Product Lifecycle Management	Process Qr Systems	Process Replacement Criteria	Process Requirements	Process Risk Management
Process Outsourcing India	Sistemas Crm Erp	Sistemas De Evaluacion De Personal	Sistemas E Commerce	Sistemas Electronicos Contables	Process Risk Management Grc